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How We Evaluate iGaming Payment Providers

One weighted score rates each provider as an iGaming PSP. A separate per-market verdict tells you whether they actually work for your market. Here is exactly how we build both, down to the multipliers.

What We Evaluate

We track 74 payment providers on 5 weighted dimensions. Each gets a score from 1.0 to 10.0, and the overall score is a weighted average, not a simple mean, because in iGaming payments not everything matters equally. We show Trustpilot too, but it carries no weight. More on that below.

This page explains exactly how we arrive at each provider's rating so you can decide whether our framework matches your priorities. If it doesn't, you'll at least know which dimensions to re-weight for your own shortlist. The weights and labels below render from the same code that computes the scores, so what you read here is what actually runs.

Providers reviewed
74
Scoring dimensions
5
Approach
Weighted scoring

Updated quarterly

iGaming Fit

30%

How much of the provider's business is built for gambling operators. Four inputs, each checkable in the provider's own record.

  • Supported verticals: iGaming listed first is the entry condition for the upper bands
  • Dedicated iGaming account management. A generic enterprise team does not count
  • Ready-made platform integrations (SoftSwiss, EveryMatrix, Slotegrator): three or more move the score
  • An owned gambling-acquiring book of 8+ markets counts as iGaming strength on its own

Client portfolios are deliberately not an input: named clients appear on provider pages as evidence, but a logo wall is easy to inflate, so it never moves this score. A provider with 500 payment methods but no iGaming platform connectors scores lower here than a smaller provider with native SoftSwiss and EveryMatrix integrations, while a tier-1 acquirer earns its strength through the acquiring book rather than listed connectors. See how this plays out in our payment gateway guide.

Geographic Coverage

22%

The breadth of the footprint the provider reports: which regions it covers and how many countries that adds up to.

  • Region coverage as the provider states it: Europe, LATAM, Asia, North America, Africa, and MENA each add weight
  • Country count on top, with thresholds at 20, 50, and 100 markets
  • Zero owned acquiring markets caps the score at 6.5, whatever the region string says
  • Where acquiring actually runs per market is judged in the per-market verdict below, not here

This dimension counts provider-reported reach, and we say so. The 6.5 cap is the honesty mechanism: orchestrators, aggregators, and wallets that route every market through other PSPs cannot score like a real global acquirer, because inherited reach is not owned reach. See our regional guides for Europe, LATAM, and Asia.

Security & Compliance

20%

The licensing portfolio, weighted toward the regulators that matter for gambling, plus two tooling checks.

  • Licenses weighted by gambling relevance: MGA and FCA/UK carry the most, Gibraltar and Isle of Man next, Curacao the least
  • Chargeback protection: credit when the provider absorbs or shares liability instead of leaving it all on the merchant
  • KYC/AML automation: credit for automated verification over manual review

An earlier version of this page claimed we grade PCI levels, 3D Secure setups, and responsible-gaming integrations. The model never did, so those claims are gone: what it reads is the license stack and the two flags above. Read more in our compliance guide and fraud prevention guide.

Fees & Pricing

16%

Published deposit pricing, adjusted for how honest the pricing model is.

  • Average disclosed deposit fee, run through a 1.7x multiplier so the headline rate is priced closer to total cost
  • Transparency bonus for a published pricing model over 'contact sales', and for disclosed transaction limits
  • Orchestrators docked 2.0 points: a routing fee is not the cost of processing
  • Interchange++ pricing docked 3.0 points: the quoted markup excludes interchange

Why only 16%? Fees are almost always negotiable in iGaming payments. Withdrawal fees, rolling reserves, FX markup, and lock-in terms are not folded in here; they feed the per-market verdict's funds-safety and cost axes and stay unscored when a provider does not disclose them. See our merchant account guide for real-world fee structures.

Tech & Integration

12%

Two inputs: how you integrate and how fast you go live.

  • Integration type: a single API scores highest, then SDK, then hosted checkout
  • Onboarding speed for high-risk merchants, from same-day down to multi-week
  • Documentation quality is not graded in this score; it is read separately in the per-market verdict's integration axis

The math is simple enough to publish: a single-API provider with same-day onboarding lands at 9.0 here, while hosted checkout with one-to-two-week onboarding lands at 6.5. We do not claim to review every provider's API docs for this number; the two inputs above are the whole dimension. See how orchestrators compare here.

Trustpilot

0%

We show each provider's Trustpilot rating and review count, with a link to the live page. It carries no weight in the score, and that is a deliberate call.

  • Trustpilot rates a B2B acquirer through the players of the casinos it serves, not the operator who integrates it
  • Adyen sits at 1.3 and Paysafe at 1.2, both world-class B2B, while small crypto firms post above 4
  • A high star count often just means a consumer wallet with millions of retail users
  • Useful as a sniff test for outright fraud, useless for ranking acquiring quality

We used to weight this at 10%. We dropped it to zero once the data made the case: Adyen at 1.3 next to AstroPay at 4.4 is not a quality ranking, it is a read on who deals with retail players. We still publish it so you can judge for yourself.

Score Scale

Every dimension uses the same 1.0 – 10.0 scale

9.0–10.0
Leading. Sets the benchmark across all providers we track.
7.0–8.9
Strong. Meets or exceeds what most operators need.
5.0–6.9
Adequate. Gets the job done with notable limitations.
3.0–4.9
Weak. Likely a dealbreaker unless other dimensions compensate.
1.0–2.9
Insufficient. Significant gaps that create operational risk.

One naming collision to know about: "Strong" on this scale means a capability score of 7.0 to 8.9 for the company overall. The per-market verdicts further down also use a Strong label, and that one is a tier for a single market, not this band.

How We Score

The Weighted Formula

Overall = iGaming Fit (30%) + Geographic Coverage (22%) + Security & Compliance (20%) + Fees & Pricing (16%) + Tech & Integration (12%)

We deliberately chose not to use a simple average. An operator choosing a PSP cares far more about whether the provider can actually process gambling transactions in their target markets than about a Trustpilot star rating. That is why iGaming Fit carries the most weight and Trustpilot carries none.

Why Not Equal?

Because a provider scoring 10/10 on technology but 3/10 on iGaming Fit is useless to a gambling operator. Equal weighting would average that out to something respectable. Our weighting surfaces the truth: you can't use a provider that doesn't serve your industry, no matter how good their API docs are.

The Score Rates the Company. The Verdict Rates Your Market.

Two layers, kept separate

The overall score answers one question: how good is this provider as an iGaming PSP overall? A big acquirer like Nuvei scores high because it does most things well at scale, and that number reads the same for everyone.

It does not tell you whether that provider will work for you. A strong company can still refuse your license, skip your country, or route your market through someone else. So on top of the score, every provider carries a per-market verdict: a separate read for each market and vertical, in the lens of your operator profile, offshore or locally-licensed. That is the part you actually shop on.

A high score is not a green light

A 9/10 company can read "Not served" in your market. A niche specialist can sit mid-table overall yet earn a "Strong" market verdict for the one offshore market it owns. Read the score to build a shortlist, then read the verdict to make the call.

The four verdicts

Assigned per market, per vertical, per operator profile. Strongest first.

Strong

A top choice here. Real local acceptance, backed by evidence we can point to.

Solid

A solid working option. Check one thing first: cost, coverage, or how deep the evidence runs.

Limited

Use only in a specific case: a backup rail, a single corridor, or where the evidence is thin. Not a primary pick.

Not served

Won't take this operator in this market. A licence-only provider won't touch a grey operation, or the market is off-limits.

Two gates apply before a market can read Strong: the provider's data record must cover at least 85% of the weight the verdict is built on, and its stance toward your operator profile must clear 0.70. Thin data tops out at Solid. Where a provider publicly disclaims gambling in a market it actually processes, the offshore verdict also takes a 10-point freeze-risk deduction before the tier is assigned.

A market with too little signal reads Unrated. We do not guess. See the verdicts in action on any provider page or in our regional guides.

The Verdict Engine, on Live Data

Every verdict the model holds right now

867 market verdicts across 54 providers. Flip the toggle and every verdict recomputes for that operator profile. What changes is stance weighting: a grey-market specialist is built for offshore operators and counts for little to a licensed one.

Strong
37 · 4%
Solid
281 · 32%
Limited
531 · 61%
Not served
11 · 1%
Unrated
7 · 1%

Licensed in Curaçao, Anjouan or similar, serving players in grey and restricted markets. The default lens here.

StrongA top choice here. Real local acceptance, backed by evidence we can point to.
SolidA solid working option. Check one thing first: cost, coverage, or how deep the evidence runs.
LimitedUse only in a specific case: a backup rail, a single corridor, or where the evidence is thin. Not a primary pick.
Not servedWon't take this operator in this market. A licence-only provider won't touch a grey operation, or the market is off-limits.
UnratedNot enough signal to rate it yet. We do not guess.

The tier is the verdict. The 0 to 100 fit number only orders providers inside a tier, so a 90 in Solid never beats a 60 in Strong.

What is in the catalog

Providers grouped by how they treat offshore and grey-market operators. Each stance is weighted differently for an offshore operator than a licensed one, which is what makes the two views diverge.

Grey-market specialist
9
iGaming-friendly
30
Prohibits but processes
3
Regulated-only
10
Unknown
2

How providers reach markets

The access method behind every market verdict. Direct acquiring and native rails earn the top tiers; reselling another PSP is capped at Limited.

Direct acquiring
306 · 35%
Aggregated
239 · 28%
Open banking
139 · 16%
Wallet
58 · 7%
Via another PSP
113 · 13%
Unconfirmed
12 · 1%

How hard the markets are

A harder market is a more valuable capability. Banned and offshore markets carry the biggest multipliers.

Banned
×1.5
9
Offshore / grey
×1.4
19
Monopoly
×1.3
5
Regulated
×1.0
38

How solid the evidence is

Every capability shows its evidence grade. Most of the 452 are provider-claimed today, and a claim is discounted to 0.40 in the math, so a provider's own word cannot by itself reach a top tier. Grades move up when we can cite a named client.

Verified64 · 14%Trade-known76 · 17%Provider-claimed312 · 69%

One verdict, worked end to end

Every market verdict starts from the same capability formula: acceptance = access × evidence × market difficulty × relevance. These numbers are pulled from the live engine, not typed in.

Here is the exact math for Help2Pay in Malaysia casino:

Access
0.9
Aggregated
Evidence
1.0
Named clients
Difficulty
×1.4
Offshore / grey
Relevance
×0.7
medium
Score
0.88
Acceptance
0.59
÷ 1.5 max

The access factor is lifted to 0.9 here. In Malaysia, a local bank-transfer aggregator is the market's native rail, so it scores like one rather than as a fallback.

Acceptance then combines with the provider's stance, funds safety, cost, onboarding, and integration into the fit behind the tier. Stance is what flips the answer between the two operator profiles:

Help2PayMalaysia · casino

Offshore

Strong63

Licensed

Limited40

Grey-market specialist. Stance counts 1.00 for an offshore operator and 0.35 for a licensed one, which moves the verdict between the two.

EBANXBrazil · casino

Offshore

Limited42

Licensed

Solid56

Regulated-only. Stance counts 0.20 for an offshore operator and 0.90 for a licensed one, which moves the verdict between the two.

The access multipliers, verbatim

How a provider reaches a market's local methods sets the base factor of every verdict.

AccessFactorWhat it means
Direct acquiring1.0Holds the local acquiring or licence itself. Best approval rates, lowest cost, real payouts.
Aggregated0.65 → 0.9*Routes through a local aggregator or bank-transfer scheme. In a hard market the local aggregator is the market's native rail, so it scores like one.
Open banking0.45 → 0.85*Account-to-account / pay-by-bank. Scored as a top rail where it's the native scheme (Trustly, Pix, iDEAL).
Wallet0.55A consumer e-wallet rail (Skrill, AstroPay). Wide reach, but deposit-led and a layer removed from the bank.
Via another PSP0.45Resells another processor's connection. Works, but you inherit someone else's coverage, declines and payouts.
Unconfirmed0.25The method is present but the acquiring posture is unverified. We don't credit what we can't confirm.

* Lifted where the rail is the market's native scheme: an evidenced local aggregator in an offshore market, or a native account-to-account scheme like Pix, Swish, or iDEAL.

Evidence grades

The grade you see under each verdict in a provider's market matrix, and its weight in the math.

Verified×1.0

We can point to named operators the provider processes for in this market.

Trade-known×0.70

Widely understood in the trade, but not tied to a named operator we can cite.

Provider-claimed×0.40

The provider says so and we couldn't independently confirm it. It counts, but discounted.

The weight is applied inside every verdict, so a provider's own word cannot reach a top tier by itself.

Stance reliability, both lenses

The provider's posture toward gambling, weighted per operator profile. This is the number that makes the same provider read differently for an offshore operator than for a licensed one.

Offshore operatorLicensed operator
Grey-market specialist1.000.35
iGaming-friendly0.851.00
Prohibits but processes0.550.30
Regulated-only0.200.90
Excludes gambling0.000.00
Unknown0.450.45

Market-difficulty multipliers (banned ×1.5, offshore ×1.4, monopoly ×1.3, regulated ×1.0) are shown in the market chart above.

Independence

Placement is not for sale. Every rank here is computed by the model on this page, from public, evidence-graded data. There is no field a payment could change, FOR ANY AMOUNT OF MONEY. We run no affiliate links on provider rankings.

Where Our Data Comes From

Provider documentation

Official websites, API docs, published pricing, compliance certifications. What the provider says about themselves. We treat it as the starting point, not the conclusion.

Regulatory filings

We verify licensing claims against actual regulator databases. If a provider claims an MGA license, we check the MGA registry. Claims without verifiable entries are noted.

Trustpilot & public reviews

We link directly to each provider's Trustpilot page. We report the rating and review count as-is and note significant patterns in the feedback.

Industry knowledge

Understanding of how iGaming payment processing works: typical negotiation ranges, realistic integration timelines, common operator pain points.

What we don't have (yet)

We don't currently run payments through each provider's system ourselves. Our assessments are based on documented capabilities, verified credentials, and market intelligence, not hands-on integration testing. We're working toward adding first-hand testing data, and we'll note it clearly when we do.

Conflicts of Interest

We have no affiliate or commercial relationships with any provider we review. Outbound links are editorial references, not affiliate links, and we earn no commission on signups or processed volume. We don't accept payment for higher scores, and we don't give providers editorial review before publication. Display advertising, when it runs, follows our advertising policy: payment companies can't advertise here at any price, and sponsors never influence scores or coverage.

Update Frequency

We review each provider quarterly and update when material changes occur. Every page shows a "Last verified" date. Spot something outdated? Let us know.

What We Don't Cover

  • ×Consumer-facing features of wallet products (Skrill cashback, Neteller VIP tiers)
  • ×Provider suitability for industries outside gambling (retail, SaaS, travel)
  • ×Payment providers with no gambling exposure at all. The catalog covers the full spectrum that serves iGaming, from tier-1 regulated acquirers to gray-market specialists, and says plainly which is which
  • ×White-label casino platforms or game providers. Only the payment layer

Using Our Reviews

Our scores reflect how well each provider serves an iGaming operator choosing a primary or secondary PSP, with market verdicts scored separately for licensed and offshore operator profiles. Browse all provider reviews or read our guides on payment methods, payouts, and crypto gateways. Your mileage will vary based on:

Processing volume

Providers that score well for $5M/month may not be accessible to operators processing $50k/month.

Target markets

A provider scoring 9/10 overall can still read “Limited” or “Not served” for your specific LatAm-only operation. Read the per-market verdict, not just the headline.

Regulatory environment

Your licensing jurisdiction determines which providers can serve you. A perfect score is worthless if they don't support your license.

We provide the framework and the data. The final decision is yours, and it should be, because nobody knows your operation's constraints better than you do.

Questions About Our Methodology?

If something doesn't make sense or you think we're weighting the wrong things, we want to hear it. Reach out at sup@igamingpaymentsolutions.com.