PayRetailers Review
Is It the Right Payment Solution for Your iGaming Business?
Adequate
PayRetailers is the direct-acquiring answer to LATAM's fragmented payment map: founded in Barcelona in 2017, it connects 300+ local methods across Latin America and eight verifiably live African markets under one contract and one settlement, so an operator gets PIX, SPEI, Boleto, OXXO, PSE and the cash networks without a player wallet in the middle. The licensing is the part competitors find hardest to copy. Seven local LATAM licenses include a Central Bank of Brazil payment institution authorization (April 2024) covering e-money issuance and acquiring, which lets it process Brazil's betting market domestically, and the late-2024 Transfeera acquisition added direct Pix access plus 500+ business clients. Celeris (orchestration) followed in 2025, along with an in-house AI platform called EON. Platform distribution runs through Corefy, which carries a live PayRetailers connector; the SoftSwiss and Slotegrator connectors this profile once claimed are absent from those platforms' own lists, which matters because much of LATAM's white-label casino volume runs on exactly those platforms. The limits are equally clear: nothing in Europe or Asia, zero crypto, a 6-10% rolling reserve held four months, and a roster PayRetailers never names, so the trust case rests on licenses rather than references. The 3/5 Trustpilot from a 20-review sample says little either way; players never see the brand.
What operators ask about PayRetailers
Is PayRetailers legit for iGaming?
Yes: 7 local LATAM licenses including a Central Bank of Brazil payment-institution authorization (April 2024), PCI DSS certified, operating since 2017. PayRetailers names no operator, so there are no references to check. Not FCA licensed, which matters if you need European regulatory cover.
Which countries does PayRetailers cover?
- 300+ local methods across Latin America under one contract: PIX, SPEI, Boleto, OXXO, PSE and the cash networks
- Africa on the same stack: 12 announced, 8 verifiably live on the public status board
- Brazil processed domestically under its own BCB authorization
What does PayRetailers cost?
- Deposits 1.5-3%, withdrawals 1-2%; PIX is cheapest, cash methods cost more
- Rolling reserve 6-10% held for 4 months, FX markup 1-2%
- On $400k monthly volume, budget $8,000-16,000 in total fees
Quick Info
- Type
- Local LATAM PSP
- Founded
- 2017
- HQ
- Barcelona, Spain
- Pricing
- % per transaction
- APMs
- 300+
- Settlement
- T+1 - T+3
iGaming Score
- iGaming Fit
- 6.0
- Geographic Coverage
- 4.5
- Security & Compliance
- 5.5
- Fees & Pricing
- 7.0
- Tech & Integration
- 7.0
- User Trust
- 6.0
Our iGaming Score: 5.8/10
Weighted scoring across five criteria
| Criterion | Weight | Score | Rating |
|---|---|---|---|
| iGaming Fit iGaming-first, dedicated LATAM team, local fraud detection built in | 30% | 6.0 | Adequate |
| Geographic Coverage Latin America plus a quiet Africa leg: 8 markets verifiably live on the public status board (mobile money rails). Strong Brazil, Mexico, Colombia, Argentina | 22% | 4.5 | Weak |
| Security & Compliance 7 local LATAM licenses, Curacao and MGA support, full auto KYC/AML, merchant chargeback liability | 20% | 5.5 | Adequate |
| Fees & Pricing 1.5-3% deposits, 1-2% withdrawals, rolling reserve 6-10% for 4 months, FX markup 1-2% | 16% | 7.0 | Strong |
| Tech & Integration Single API, smart routing, sandbox available, 1-3 week integration, Corefy connector | 12% | 7.0 | Strong |
| User Trust 3/5 Trustpilot from only 20 reviews. Small sample, hard to draw conclusions | 0% | 6.0 | Adequate |
| Overall | 100% | 5.8 | Adequate |
We score each provider on 5 weighted criteria using a 1 to 10 scale. iGaming Fit carries the most weight at 30% because that is what matters most for gambling operators. Geographic Coverage gets 22%. Security & Compliance gets 20%. Fees & Pricing gets 16%. Tech & Integration gets 12%. The final score is a weighted average of those 5. Trustpilot is shown for context but carries no weight, since player reviews of casinos are not a read on B2B acquiring quality.
Score Explanation
iGaming Fit reflects real LATAM specialization: a dedicated LATAM team and local fraud detection tailored to how the region's methods actually fail. Without an explicitly iGaming-named team in the public record, the headline lands a notch below the iGaming-native specialists. Geographic Coverage improved after the 2024 Africa expansion (12 announced, eight live), but the footprint is still LATAM and Africa only, so a book with European or Asian traffic needs a second provider by design. Security scores on regulatory substance rather than named clients: seven local licenses topped by the Central Bank of Brazil payment institution authorization, Curacao and MGA operator support, and automated KYC/AML with regional fraud rules; the offset is that PayRetailers names no operator, which leaves the licenses doing all the trust work. Fees at 1.5-3% deposits sit between AstroPay (1-2.5%) and Nuvei (1.5-3.5%), with the reserve heavier than the wallet competitor at 6-10% for four months. Tech covers what the segment needs, a single REST API, smart routing across the method pool, a sandbox and Good documentation, though the connector count trails the global names. User Trust is simply unmeasurable at 3/5 from 20 reviews, which is the structural fate of a back-end aggregator whose brand never appears at the cashier, so weight the platform partnerships instead.
Who Is PayRetailers Best For?
The operator profiles that fit, and the ones that do not
Recommended For
- LATAM-focused operators. Operators where the majority of players deposit through PIX in Brazil, SPEI in Mexico or PSE in Colombia. PayRetailers connects these methods through direct acquiring at 1.5-3%, with local fraud detection that understands regional payment patterns. No player wallet registration required.
- Orchestrated payment stacks. Operators reaching LATAM rails through an orchestration layer. Corefy carries a live pre-built PayRetailers connector exposing 57 payment methods and 8 payout options, so Corefy-routed stacks switch it on as configuration. The SoftSwiss and Slotegrator connectors this profile once claimed did not survive a July 2026 evidence check: SoftSwiss's published payment-partner list omits PayRetailers, and Corefy never carried connector pages for either platform. Everyone else integrates through the REST API.
- High-volume LATAM processors. Operators processing $500k+ monthly across multiple LATAM countries who want one settlement in local currencies. 300+ methods through one contract versus managing separate deals for PIX, OXXO, Boleto, bank transfers and cash-in networks independently.
- Direct acquiring preference. Teams that prefer direct bank-to-operator acquiring over wallet-based flow. Players pay through their local method and funds move straight to the operator. No intermediary wallet balance, no extra step in the deposit process.
Not Recommended For
- Operators outside LATAM and Africa. Any operator with meaningful European or Asian traffic. PayRetailers covers LATAM plus eight verifiably live African markets, and nothing in Europe or Asia. Trustly handles 30+ European countries through open banking at 0-1%. Nuvei does 52 markets on its own count globally with local acquiring and 720+ methods.
- Crypto-focused platforms. Crypto-first casinos or sportsbooks. PayRetailers supports zero cryptocurrencies. NOWPayments offers 350+ coins at 0.5-1% with instant settlement and SoftSwiss integration. CoinsPaid does 20+ coins with fiat conversion for regulated EU operators.
- Small operators under $150k/month. Operators under $150k monthly volume. PayRetailers requires that minimum to onboard, plus a 6-month contract. AstroPay starts at $100k with no lock-in period. Brite has a $200k minimum but zero rolling reserve.
- Brand-recognition seekers. Sportsbooks where deposit page branding drives conversion. PayRetailers is invisible to players since the operator's checkout shows local method logos directly. AstroPay built brand recognition through past Premier League sponsorships (Wolves shirt deal, Tottenham payment partner). Players recognize that brand.
Geographic Coverage
Per-market verdict, regions, and market focus
One provider, two answers. The verdict flips depending on who is asking, and that is the point. The overall score rates the company. This rates the fit for your market.
Offshore operator
Curaçao / Anjouan license, serving grey and restricted markets.
Licensed operator
Holds the local license in a regulated market.
Market-by-market verdict
For an offshore operator: Solid as a casino processor in Brazil, and across the markets below.
| Market | Casino | Sportsbook |
|---|---|---|
| BR Brazil | Solid64 Register-verified | Solid64 Register-verified |
| PE Peru | Solid64 Register-verified | Solid64 Register-verified |
| AR Argentina | Solid59 Trade-known | Solid59 Trade-known |
| MX Mexico | Solid56 Provider-claimed | Solid56 Provider-claimed |
| CO Colombia | Solid56 Provider-claimed | Solid56 Provider-claimed |
| CL Chile | Solid55 Provider-claimed | Solid55 Provider-claimed |
| SN Senegal | Limited48 Provider-claimed | Limited48 Provider-claimed |
| EC Ecuador | Limited47 Provider-claimed | Limited47 Provider-claimed |
| NG Nigeria | Limited44 Provider-claimed | Limited44 Provider-claimed |
| GH Ghana | Limited44 Provider-claimed | Limited44 Provider-claimed |
The tier is the verdict. The small number orders providers inside a tier; it is not a provider-level score. The grey line under each verdict is the evidence grade: Verified means named clients we can point to, Register-verified means the entry stands in a regulator's own register, Trade-known means known in the trade, Provider-claimed means the provider's word, discounted in the math. Full method on our methodology page.
Regions
- Latin America
- Africa
Coverage Analysis
Brazil is the strongest market by processing volume. Mexico, Colombia, Argentina, Chile, Peru, Ecuador, Costa Rica and Guatemala round out the LATAM core. In 2024, PayRetailers announced expansion into 12 African markets; as of July 2026 eight are verifiably live on its public status board (Ghana, Nigeria, Rwanda, Senegal, South Africa, Tanzania, Uganda, Zambia), while Kenya, the M-Pesa headline of that announcement, plus Cameroon and Ivory Coast no longer appear there. Mobile money (MTN, Airtel, Wave, Opay, PalmPay, Spenn) drives the African coverage. PayRetailers holds 7 local LATAM licenses with direct acquiring relationships. No Europe, no Asia. AstroPay covers similar LATAM territory and extends into India with UPI support.
Regional Breakdown
Brazil: PIX (instant), Boleto Bancario (cash/bank), local bank transfers, local credit cards. Processing domestically avoids the 40-60% international card decline rates. Mexico: SPEI bank transfers, OXXO cash payments at 20,000+ convenience stores, CoDi mobile, local cards. Colombia: PSE bank transfers (used by 80%+ of online payments), Efecty cash deposits, local cards. Argentina: bank transfers, cash networks (Pago Facil, Rapipago), local cards. Currency conversion handled internally despite peso volatility. Chile: Servipag, bank transfers, local debit. Peru: PagoEfectivo, BCP transfers. Ecuador, Costa Rica and Guatemala have lighter but functional coverage (Bolivia is no longer on the published roster). If you need Europe, Trustly covers 30+ countries at 0-1% through open banking. Paysafe gives you Skrill and Neteller access to 3.4M active wallet users inside its 7.8M-strong digital-wallet base, weighted to Europe. For global card processing, Nuvei runs 720+ methods across 52 markets on its own count. Most operators pair PayRetailers with at least one non-LATAM provider.
Gambling Licenses Served
- Curaçao
- MGA
- LATAM
Key Features for iGaming Operators
Products, payment methods, and verticals
Key Products
Local methods aggregator, Cash-in, Bank transfers
Three products. The payment aggregator connects 300+ local methods across LATAM and Africa through direct acquiring. Cash-in handles OXXO, Pago Facil and similar cash deposit networks where players pay at physical stores. Bank transfer processing covers PIX, SPEI, PSE and local bank-to-bank rails. In Africa, mobile money (M-Pesa, Airtel, MTN) fills a similar role. Operators integrate once through the API and all three product layers are accessible under one contract.
Payment Methods
300+ methods across LATAM and Africa. The strength is depth per country rather than breadth across regions. Brazil alone has PIX, Boleto, local cards and bank transfers all natively connected. Each method routes through local acquiring, so transaction approval rates sit well above what international card rails deliver in these markets. African markets add mobile money options like M-Pesa, Airtel and MTN. AstroPay covers 50+ methods but through a wallet layer. PayRetailers gives operators direct access. Nuvei claims 720+ globally but only a fraction are LATAM-specific local methods.
Verticals
iGaming and eCommerce are the two verticals. Every product decision points toward gambling operators first: local fraud rules and a dedicated LATAM iGaming team. eCommerce is listed but clearly secondary. Casino and sportsbook clients get priority.
- iGaming
- eCommerce
| Feature | Status | Details |
|---|---|---|
| Deposit Processing | Available | 300+ payment methods, Instant |
| Withdrawal / Payout | Available | <24h |
| Instant Withdrawals | Not available | <24h |
| KYC / AML Built-in | Available | Full auto |
| Chargeback Protection | Not available | Merchant |
| Multi-Currency | Available | 50+ LATAM fiat |
| API Integration | Available | Single API |
| Local Payment Methods | Available | Local rails in 15 markets |
| iGaming Specialization | Available | 300+ local methods for operators |
| Geographic Coverage | Available | 22 countries across Latin America, Africa |
Pricing & Fee Structure
Fee structure and pricing model
Rate Card
1.5-3%
1-2%
T+1 - T+3
300+
6-10% for 4 months
1-2%
Custom
$0-3k
Yes
Pricing Details
Deposits cost 1.5-3%, withdrawals 1-2%. Rate depends on method and country. PIX in Brazil sits at the lower end because local processing fees are minimal. Cash methods like OXXO cost more due to physical network fees. Rolling reserve takes 6-10% of volume for 4 months. On $500k monthly that is $30-50k withheld each month, so $120-200k sits with PayRetailers once the four-month window fills. That is heavier than AstroPay (5-8% over 3 months, so 15-24% of a month's volume at steady state) and lighter than Nuvei (5-10% over 6 months, 30-60%). FX markup of 1-2% applies on every conversion. Setup runs $0-3k. An operator doing $400k/month through Brazilian PIX and Mexican SPEI should budget $8,000-$16,000 monthly including all fees, reserve impact excluded. The method mix drives the real number more than the headline rate, because a book that skews PIX and SPEI sits near the floor of the band while one leaning on OXXO and cash networks pays for every physical touchpoint.
Negotiation Tips
Get separate rate breakdowns by payment method. PIX costs almost nothing to process, so push for sub-2% on Brazilian transactions. Volume tiers at $300k, $500k and $1M should unlock discounts. Real negotiation lives in the rolling reserve: push 6-10% down toward 5% and shorten the 4-month hold to 60-90 days if chargeback history is clean. FX markup of 1-2% adds up. If you can settle in local currencies through your own treasury, avoid the conversion entirely.
Speed & Settlement
Transaction processing and settlement timelines
Instant
Player-initiated<24h
Operator payoutT+1 - T+3
To operator accountMulti LATAM currencies
Settlement optionsDeposits are instant on the rails that matter, because PIX, SPEI and PSE are real-time systems and PayRetailers connects them domestically; the cash methods are the exception, since an OXXO or Pago Facil deposit only credits once the network confirms the store payment, which can take hours. Player withdrawals complete within 24 hours, and on Pix specifically the domestic connection means payouts move at rail speed rather than waiting on a correspondent chain. Operator settlement runs T+1 to T+3, slower than AstroPay (T+1 to T+2) and Brite (T+0), roughly matching Trustly (T+1), and comfortably ahead of Nuvei and Worldpay (both T+2 to T+7). Where an operator lands in that band depends mostly on currency: settling in BRL or MXN locally is the fast path, while cross-border USD settlement adds conversion time plus the 1-2% FX markup. Refund processing takes 2-5 business days, longer than most competitors.
Integration & Tech
Developer experience and technical capabilities
- API Type
- Single API
- Onboarding
- 2-4 weeks
- Sandbox
- Yes
- Mobile SDK
- Yes
- White-Label
- No
- Docs Quality
- Good
Integration Time
1-3 weeks
Pre-Built iGaming Integrations
- Corefy
Integration Assessment
Single REST API with smart routing. Sandbox available for testing. A live pre-built connector exists on Corefy's orchestration platform (57 methods, 8 payout options); the SoftSwiss and Slotegrator connectors previously listed here failed a July 2026 evidence check and are gone. Documentation quality rated Good. Timeline is 1-3 weeks for standard integration, 2-4 weeks with high-risk onboarding compliance. Custom checkout supported for branded deposit pages.
Risk & Compliance
Licensing, fraud prevention, and regulatory compliance
Supported Gambling Licenses
- Curaçao
- MGA
- LATAM
- KYC/AML Automation
- Available. Full auto
- Chargeback Protection
- Not available. Merchant
- Licenses
- 7 local LATAM licenses incl. Brazil BCB IP (P R do Brasil IP Ltda: e-money issuer + acquirer, Apr 2024 per DOU; the group Pix rail runs on captive Transfeera IP S.A., direct participant), PCI DSS
- Fraud Prevention
- Local fraud detection
- Responsible Gaming
- Yes (API)
- Tokenization
- Yes
- Dispute Resolution
- Dedicated LATAM team
Compliance Context
7 local licenses across LATAM countries give PayRetailers direct banking relationships rather than depending on third-party acquirers. Curacao and MGA-licensed operators both supported. Full auto KYC/AML screening with local fraud detection built for LATAM payment patterns. Chargeback liability sits with the merchant, same model as Nuvei and AstroPay. Inpay is one of the few fiat providers in the catalog that carries chargeback liability itself, alongside Noda and the push-based A2A rails. PCI DSS tokenization protects card data. MGA operators get compliance reporting as part of the integration.
Regulatory Position
7 local licenses across LATAM operating countries provide direct acquiring authority. Curacao and MGA gambling license support covers the most common iGaming regulatory frameworks. Full automated KYC/AML screening with fraud detection built for LATAM payment patterns. PCI DSS tokenization for card data. Local regulatory compliance managed per country, so operators don't need separate compliance stacks for Brazil versus Mexico versus Colombia.
About PayRetailers: Company Background
Company and product information
- Company Name
- PayRetailers
- Headquarters
- Barcelona, Spain
- Founded
- 2017
- Employees
- 290+
- Company Type
- Private
- Product Type
- Local LATAM PSP
- Licenses
- 7 local LATAM licenses incl. Brazil BCB IP (P R do Brasil IP Ltda: e-money issuer + acquirer, Apr 2024 per DOU; the group Pix rail runs on captive Transfeera IP S.A., direct participant), PCI DSS
- Key Products
- Local methods aggregator, Cash-in, Bank transfers
- Website
- payretailers.com
- Supported Verticals
- iGaming, eCommerce
- Integration Type
- Single API
- Settlement Speed
- T+1 - T+3
- Onboarding Speed
- 2-4 weeks
- Named iGaming Clients
- 1xBet, bet365
Company History
Started in 2017 in Barcelona to solve a specific gap: LATAM online payments were fragmented across dozens of local methods with no single aggregation point for operators. International PSPs could process cards in the region but missed PIX, OXXO, Boleto and the cash-based methods that LATAM players actually use. PayRetailers built direct acquiring relationships from day one.
Growth happened fast through iGaming. Operators expanding into Brazil and Mexico needed local methods quickly, and PayRetailers already had the licenses and bank connections. Moved from Brazil-only to 7 LATAM markets within three years. Smart routing added to optimize payment acceptance rates across methods. The regulatory milestone landed in April 2024, when the Central Bank of Brazil authorized PayRetailers as a payment institution in the e-money issuer and acquirer categories, timed almost exactly to the opening of Brazil's licensed betting market: domestic processing authority in the region's biggest gambling economy, held directly rather than rented through partners.
Today: 290+ employees, Barcelona headquarters with offices across LATAM and Isle of Man, privately held. Acquired Transfeera (Brazilian Pix processor) in late 2024 and Celeris (payment orchestration) in mid-2025. Announced expansion into 12 African markets in 2024; eight are verifiably live on the public status board. Launched EON, an in-house AI platform for payments, in October 2025. Not trying to compete globally with Nuvei or Paysafe. Instead, going deeper into LATAM and emerging markets with more local methods, more bank partnerships, more cash-in points. The bet is that operators will always need a regional specialist alongside their global PSP.
What Users Say About PayRetailers
Our analysis of 20 reviews from Trustpilot and industry sources
Review Analysis
3/5 from 20 Trustpilot reviews, split 35% five-star against 65% one-star, and at this sample size neither number means much: a handful of frustrated end users or one aggrieved merchant can move the average a full star. For calibration, AstroPay has 9,591 reviews at 4.3/5, Worldpay 10,144 at 4.3/5, and even NOWPayments carries 854. The gap is structural rather than reputational, because PayRetailers generates no consumer-facing traffic that would drive review volume: a Brazilian player deposits through PIX, a Mexican player pays at OXXO, and neither ever learns the aggregator's name. What thin signal exists skews negative, which is typical for B2B processors whose only Trustpilot visitors are people with a complaint that fell between the operator and the rail.
Context for Operators
For a back-end aggregator the useful trust evidence sits elsewhere, and PayRetailers actually has more of it than most NDA-bound processors: a Central Bank of Brazil payment institution license, six more local licenses across its operating countries, a regulator-approved acquisition (Transfeera cleared both CADE and the BCB), and a live connector on Corefy, whose partner list is public and checkable. That stack is harder to obtain than a good review average. The honest gap is references: PayRetailers names no operator, so reference calls during procurement are the only route to one.
Named iGaming Clients
1xBet, bet365
PayRetailers never names an operator. It sells to large Latin American casinos and sportsbooks and keeps every one of them off the record. Two names circulate anyway, 1xBet and Bet365, and neither is confirmed on the operator side. That leaves the seven local licenses and the Curacao and MGA support carrying the whole trust case, with reference calls the only way to get past it.
Operational Details
Business terms, contracts, and support
- Dedicated Account Manager
- Yes
- Minimum Monthly Volume
- $150k
- Contract Lock-In
- 6 months
- Migration Support
- Yes
- Min/Max Transaction
- $1 - $30,000
- Mass Payouts
- Daily batch · No published limit
- Biometric / One-Click
- Yes
- Reporting
- Auto-recon
Deep LATAM and Africa localization
Frequently Asked Questions
5 questions about PayRetailers
Deposits are instant through PIX, SPEI and most local methods. Player withdrawals complete within 24 hours. Operator settlement runs T+1 to T+3. AstroPay settles faster at T+1 to T+2. Brite does T+0 in Europe. Nuvei ranges from T+2 to T+7. Refund processing takes 2-5 business days, which is slower than the 1-3 day standard from AstroPay.
1-3 weeks for standard integration through the REST API; Corefy-routed operators can switch on the pre-built PayRetailers connector instead. No casino-platform connector is verifiable (July 2026: the SoftSwiss and Slotegrator claims this answer used to carry failed an evidence check). High-risk onboarding takes 2-4 weeks for compliance review. NOWPayments integrates in minutes through plugins. Sandbox available for testing before going live.
Different models for similar markets. PayRetailers does direct acquiring: players pay through PIX or OXXO and money goes straight to the operator. AstroPay routes through a player wallet. PayRetailers has 300+ methods versus AstroPay's 50+. AstroPay wins on brand recognition (Premier League sponsorships) and settlement speed (T+1-T+2 versus T+1-T+3). Rolling reserve: PayRetailers 6-10% for 4 months, AstroPay 5-8% for 3 months.
Yes. Smart routing optimizes transaction approval rates across the 300+ methods by selecting the best processing path based on player location, method type and historical success rates. Useful when multiple options exist for one country like Brazil where PIX, Boleto and local cards all process differently. AstroPay does not offer smart routing since everything flows through a single wallet channel.
Yes, and most operators do. PayRetailers handles LATAM local methods. You still need separate providers for Europe (Trustly, Paysafe), global cards (Nuvei, Worldpay), and crypto (NOWPayments, CoinsPaid). Nuvei can include LATAM methods in a global stack but PayRetailers goes deeper locally. Typical setup: PayRetailers for LATAM, Trustly for European open banking, Nuvei or Worldpay for cards.
Our Verdict: Should You Use PayRetailers?
Final assessment for iGaming operators
Overall iGaming Score
Summary
Direct LATAM and Africa acquiring with 300+ local methods, 7 local licenses including a Central Bank of Brazil payment-institution license. Strong regional specialization held back by no coverage in Europe or Asia. Good value for the operators it's built for. Not a general-purpose payment solution and doesn't pretend to be one.
Strongest Point
Method depth in LATAM and Africa. 300+ local methods connected through direct acquiring rather than routing through a global gateway. PIX, SPEI, OXXO, Boleto, PSE, bank transfers, cash networks, plus M-Pesa and Airtel in Africa. Each connected at the local level with country-specific fraud detection. AstroPay covers fewer methods (50+) and routes everything through a wallet. Operators adding PayRetailers in Brazil see higher approval rates because payments never touch international card rails.
Key Limitation
Geography is still a constraint. LATAM and Africa only: no Europe, no Asia. An operator serving European or Asian players gets nothing from PayRetailers. Rolling reserve is heavier than average too: 6-10% for 4 months versus AstroPay's 5-8% for 3 months. Trustpilot data is too thin to evaluate. Brand invisibility means players don't recognize PayRetailers at checkout, which can matter for deposit confidence.
Recommendation
Add PayRetailers if LATAM represents a significant portion of your player base and you want direct acquiring without a wallet intermediary. If brand recognition on the deposit page matters more than method count, go with AstroPay instead. If you need global coverage alongside LATAM, Nuvei handles both in one integration. Minimum $150k monthly volume.
Pros
- 300+ local methods across LATAM and Africa through direct acquiring. Six times the method count of AstroPay's 50+. Each method connected at the country level, not routed through international card rails. Higher approval rates in Brazil where international cards fail 40-60% of the time.
- A live connector on Corefy's orchestration platform, exposing 57 payment methods and 8 payout options without direct integration work. The SoftSwiss and Slotegrator connectors once listed here do not hold up and are withdrawn; the platform tie-up actually on the record is Digitain's Paydrom (2026).
- Smart routing across 300+ methods optimizes payment success rates automatically. The system selects the best processing path for each transaction based on country, method and historical data. AstroPay has no routing since everything flows through the wallet. Nuvei offers AI-based routing but at enterprise pricing.
- 7 local licenses across LATAM operating countries. Direct acquiring relationships mean PayRetailers processes locally in each market instead of routing through a single international connection. Local processing generally means better approval rates and lower per-transaction cost on the acquirer side.
- No wallet registration required for players. Deposits happen through the local method directly. PIX users stay in PIX, OXXO users pay cash at the store. One less step versus AstroPay where players first need to create and fund a wallet account before depositing at the casino.
- Fees of 1.5-3% sit between AstroPay (1-2.5%) and Nuvei (1.5-3.5%). Setup costs of $0-3k are lower than Nuvei ($0-5k) and Worldpay ($2k-10k). The 6-month contract is shorter than Nuvei's 12 months and Worldpay's 12 months.
Cons
- Rolling reserve of 6-10% for 4 months is the heaviest among the LATAM specialists here. AstroPay holds 5-8% for 3 months. On $500k monthly volume PayRetailers withholds $30-50k a month, so $120-200k sits with it once the four-month window fills, against $75-120k at AstroPay over three. Real cash flow impact for mid-market operators.
- No coverage in Europe or Asia. The 2024 Africa expansion (12 announced, eight live) helps but doesn't solve it for operators with European or Asian players. AstroPay covers India with UPI. Operators with European traffic need Trustly (0-1%) or Paysafe (260+ methods, 120+ countries). Global coverage requires Nuvei at 720+ methods across 52 markets on its own count.
- 3/5 Trustpilot from only 20 reviews provides no meaningful trust signal. AstroPay has 9,591 reviews at 4.3/5, Worldpay has 10,144 at 4.3/5. PayRetailers is essentially unrated. The B2B model explains the absence but doesn't eliminate the gap.
- FX markup of 1-2% on currency conversions stacks on top of transaction fees. Higher than AstroPay (1-1.5%) and Nuvei (0.5-1.5%). Operators settling $500k/month in USD instead of BRL lose $5-10k annually on conversions alone.
- No crypto support at all. Zero coins, zero stablecoin processing. NOWPayments does 350+ crypto at 0.5-1%. CoinsPaid handles 20+ with fiat conversion. Operators who want both LATAM fiat and crypto under one roof need a second integration.
Ready to evaluate PayRetailers for your business?
PayRetailers vs. Alternatives: How It Compares
Similar payment processing solutions
AstroPay covers the same LATAM markets through a player wallet with 50+ methods, Premier League brand recognition and lighter reserve terms. Paysafe adds European reach via its Skrill and Neteller wallets (7.8M active wallet users) on top of LATAM acquiring. Nuvei folds LATAM methods into a 720+ method global stack with AI-based smart routing. Corefy routes LATAM and APAC volume across connected acquirers from a single orchestration layer, with a transparent published routing fee of 0.2-0.7% on top of each PSP's own cost. Worldpay handles high-volume card processing with UKGC compliance for UK-focused operators.
When to Choose an Alternative
- AstroPay
Choose AstroPay if player brand recognition on the deposit page matters. Premier League sponsorships give AstroPay visibility that PayRetailers lacks. Lower rolling reserve too: 5-8% for 3 months versus 6-10% for 4.
- Nuvei
Choose Nuvei if LATAM is just one piece of a multi-market operation. 720+ methods across 52 markets by Nuvei's count with AI routing means you don't need PayRetailers as a separate integration.
- Paysafe
Choose Paysafe if players split between LATAM and Europe. Skrill and Neteller give you 3.4M active wallet users inside Paysafe's 7.8M-strong digital-wallet base, concentrated in the European markets where PayRetailers has zero coverage.
- Worldpay
Choose Worldpay if card acquiring for UK and European players is the primary need. High-volume processing with UKGC compliance. Many operators run Worldpay for cards alongside a LATAM specialist.
- 7.4

AstroPay
Local Methods PSP- Deposit Fee
- 1-2.5%
- Settlement
- T+1 - T+2
- Methods
- 50+
- Rating
- 4.3/5
- 8.5

Paysafe
Full-Stack PSP- Deposit Fee
- Custom 1-2.9%
- Settlement
- T+3
- Methods
- 260+
- Rating
- 1.3/5
- 8.7

Nuvei
Full-Stack PSP- Deposit Fee
- Custom 1.5-3.5%
- Settlement
- T+2 - T+7 (custom)
- Methods
- 720+
- Rating
- 3.7/5
- 7.9

Worldpay
Card Acquiring PSP- Deposit Fee
- 1.5-3.5%
- Settlement
- T+2 - T+7
- Methods
- 300+
- Rating
- 4.3/5
Related Reading
Operator guides and analysis relevant to evaluating PayRetailers.
- How to Get a Gambling Merchant AccountGuide →
- High-Risk Payment ProcessingGuide →
- iGaming Payment ProcessingGuide →
- Gaming Payment GatewayGuide →
- MINCETUR Register Audit: Which iGaming PSPs Are Actually Registered in PeruRead →
- Curaçao Reform vs Anjouan 2026: iGaming Payment Access MapRead →
- BCB Register Audit: Which Brazil-Facing iGaming PSPs Hold Real AuthorizationRead →
- Brazil Credit Card Ban in 2026: PIX, TED, Debit PlaybookRead →
End of Report. PayRetailers Provider Assessment Report 2026
Prepared and reviewed by the iGaming Payment Solutions Editorial Team ·