Our iGaming Score: 6.2/10
Weighted scoring across six criteria
| Criterion | Weight | Score | Rating |
|---|---|---|---|
| iGaming Fit iGaming-first with SoftSwiss and Slotegrator connectors, LATAM local fraud detection built in | 25% | 8.0 | Good |
| Geographic Coverage Latin America only. Strong Brazil, Mexico, Colombia, Argentina. Zero coverage elsewhere | 20% | 3.0 | Poor |
| Security & Compliance 7 local LATAM licenses, Curacao and MGA support, full auto KYC/AML, merchant chargeback liability | 15% | 6.0 | Average |
| Fees & Pricing 1.5-3% deposits, 1-2% withdrawals, rolling reserve 6-10% for 4 months, FX markup 1-2% | 15% | 7.0 | Good |
| Tech & Integration Single API, smart routing, sandbox available, 1-3 week integration, SoftSwiss connector | 15% | 7.0 | Good |
| User Trust 3/5 Trustpilot from only 20 reviews. Small sample, hard to draw conclusions | 10% | 6.0 | Average |
| Overall | 100% | 6.2 | Average |
We score each provider on six criteria using a 1 to 10 scale. iGaming Fit carries the most weight at 25% because that is what matters most for gambling operators. Geographic Coverage gets 20%. Security and Compliance, Fees and Pricing, and Tech and Integration each get 15%. User Trust rounds it out at 10%. The final score is a weighted average of all six.
Score Explanation
Who Is PayRetailers Best For?
Recommended For
LATAM-focused operators. Operators where the majority of players deposit through PIX in Brazil, SPEI in Mexico or PSE in Colombia. PayRetailers connects these methods through direct acquiring at 1.5-3%, with local fraud detection that understands regional payment patterns. No player wallet registration required.
SoftSwiss platform users. SoftSwiss or Slotegrator platform operators who need LATAM coverage without custom API work. PayRetailers has pre-built connectors for both. AstroPay only connects to Slotegrator, so if you run SoftSwiss, PayRetailers saves weeks of development.
High-volume LATAM processors. Operators processing $500k+ monthly across multiple LATAM countries who want one settlement in local currencies. 100+ methods through one contract versus managing separate deals for PIX, OXXO, Boleto, bank transfers and cash-in networks independently.
Direct acquiring preference. Teams that prefer direct bank-to-operator acquiring over wallet-based flow. Players pay through their local method and funds move straight to the operator. No intermediary wallet balance, no extra step in the deposit process.
Not Recommended For
Operators outside Latin America. Any operator with meaningful European or Asian traffic. PayRetailers covers zero markets outside LATAM. Trustly handles 30+ European countries through open banking at 0-1%. Nuvei does 50+ markets globally with local acquiring and 700+ methods.
Crypto-focused platforms. Crypto-first casinos or sportsbooks. PayRetailers supports zero cryptocurrencies. NOWPayments offers 350+ coins at 0.5-1% with instant settlement and SoftSwiss integration. CoinsPaid does 20+ coins with fiat conversion for regulated EU operators.
Small operators under $150k/month. Operators under $150k monthly volume. PayRetailers requires that minimum to onboard, plus a 6-month contract. AstroPay starts at $100k with no lock-in period. Brite has a $200k minimum but zero rolling reserve.
Brand-recognition seekers. Sportsbooks where deposit page branding drives conversion. PayRetailers is invisible to players since the operator's checkout shows local method logos directly. AstroPay has Premier League sponsorships with Tottenham, Wolves and Newcastle. Players recognize that brand.
Geographic Coverage
Supported regions and market focus
Regions
Coverage Analysis
Brazil is the strongest market by processing volume. Mexico, Colombia, Argentina, Chile, Peru, Ecuador and Bolivia round out the core. PayRetailers holds 7 local licenses which means direct acquiring relationships with banks in each country rather than routing through third parties. Coverage stops at LATAM borders entirely. No Europe, no Asia, no Africa. AstroPay covers similar LATAM territory and extends into India with UPI support, giving it a slight geographic edge for operators who need both regions.
Licensed Jurisdictions
Key Features for iGaming Operators
Products, payment methods, and verticals
Key Products
Local methods aggregator, Cash-in, Bank transfers
Three products. The payment aggregator connects 100+ local LATAM methods through direct acquiring. Cash-in handles OXXO, Pago Facil and similar cash deposit networks where players pay at physical stores. Bank transfer processing covers PIX, SPEI, PSE and local bank-to-bank rails. Operators integrate once through the API and all three product layers are accessible under one contract.
Payment Methods
100+ methods across LATAM. The strength is depth per country rather than breadth across regions. Brazil alone has PIX, Boleto, local cards and bank transfers all natively connected. Each method routes through local acquiring, so transaction approval rates sit well above what international card rails deliver in these markets. AstroPay covers 50+ methods but through a wallet layer. PayRetailers gives operators direct access. Nuvei claims 700+ globally but only a fraction are LATAM-specific local methods.
Verticals
iGaming and eCommerce are the two verticals. Every product decision points toward gambling operators first: local fraud rules, SoftSwiss and Slotegrator connectors, dedicated LATAM iGaming team. eCommerce is listed but clearly secondary. Casino and sportsbook clients get priority.
| Feature | Status | Details |
|---|---|---|
| Deposit Processing | 100+ local payment methods, Instant | |
| Withdrawal / Payout | <24h | |
| Instant Withdrawals | <24h | |
| KYC / AML Built-in | Full auto | |
| Chargeback Protection | Merchant | |
| Multi-Currency | 1 currencies supported | |
| API Integration | Single API | |
| Local Payment Methods | 100+ local methods across multiple categories | |
| iGaming Specialization | 300+ local methods for operators | |
| Geographic Coverage | Latin America |
Pre-Built iGaming Integrations
Pricing & Fee Structure
Fee structure and pricing model
Pricing & Fee Structure
% per transaction pricing model
1.5-3%
1-2%
T+1 - T+3
100+ local
6-10% for 4 months
1-2%
Custom
$0-3k
Yes
Pricing Details
Deposits cost 1.5-3%, withdrawals 1-2%. Rate depends on method and country. PIX in Brazil sits at the lower end because local processing fees are minimal. Cash methods like OXXO cost more due to physical network fees. Rolling reserve takes 6-10% of volume for 4 months. On $500k monthly, that's $30-50k locked at any time. Heavier than AstroPay (5-8% for 3 months) and Nuvei (5-10% for 6 months but longer hold). FX markup of 1-2% applies on every conversion. Setup runs $0-3k. An operator doing $400k/month through Brazilian PIX and Mexican SPEI should budget $8,000-$16,000 monthly including all fees, reserve impact excluded. Current pricing, February 2026.
Negotiation Tips
Get separate rate breakdowns by payment method. PIX costs almost nothing to process, so push for sub-2% on Brazilian transactions. Volume tiers at $300k, $500k and $1M should unlock discounts. Real negotiation lives in the rolling reserve: push 6-10% down toward 5% and shorten the 4-month hold to 60-90 days if chargeback history is clean. FX markup of 1-2% adds up. If you can settle in local currencies through your own treasury, avoid the conversion entirely.
Speed & Settlement
Transaction processing and settlement timelines
Instant
Player-initiated<24h
Operator payoutT+1 - T+3
To operator accountMulti LATAM currencies
Settlement optionsIntegration & Tech
Developer experience and technical capabilities
API Type
Single API
Onboarding
2-4 weeks
Sandbox
Yes
Mobile SDK
Yes
White-Label
Custom checkout
Docs Quality
Good
1-3 weeks
Pre-Built iGaming Integrations
Integration Assessment
Single REST API with smart routing. Sandbox available for testing. SoftSwiss and Slotegrator connectors pre-built, so platform operators skip custom API work. Documentation quality rated Good. Timeline is 1-3 weeks for standard integration, 2-4 weeks with high-risk onboarding compliance. Nuvei has 6 iGaming connectors, NOWPayments has 5, Paysafe has 4. PayRetailers matches the key platforms most LATAM-focused operators actually use. Custom checkout supported for branded deposit pages. Updated Q1 2026.
Risk & Compliance
Licensing, fraud prevention, and regulatory compliance
Supported Gambling Licenses
Compliance Context
7 local licenses across LATAM countries give PayRetailers direct banking relationships rather than depending on third-party acquirers. Curacao and MGA-licensed operators both supported. Full auto KYC/AML screening with local fraud detection built for LATAM payment patterns. Chargeback liability sits with the merchant, same model as Nuvei and AstroPay. Inpay is the only provider in our database offering 0% operator chargeback exposure. PCI DSS tokenization protects card data. MGA operators get compliance reporting as part of the integration.
About PayRetailers: Company Background
Company and product information
Company History
Started in 2018 in Sao Paulo to solve a specific gap: LATAM online payments were fragmented across dozens of local methods with no single aggregation point for operators. International PSPs could process cards in the region but missed PIX, OXXO, Boleto and the cash-based methods that LATAM players actually use. PayRetailers built direct acquiring relationships from day one.
Growth happened fast through iGaming. Operators expanding into Brazil and Mexico needed local methods quickly, and PayRetailers already had the licenses and bank connections. SoftSwiss and Slotegrator integrations opened access to hundreds of casino platforms. Moved from Brazil-only to 7 LATAM markets within three years. Smart routing added to optimize payment acceptance rates across methods.
Today: 220+ employees, Sao Paulo headquarters, privately held. Deep LATAM localization is the differentiator. Not trying to compete globally with Nuvei or Paysafe. Instead, going deeper into each country with more local methods, more bank partnerships, more cash-in points. The bet is that operators will always need a LATAM specialist alongside their global PSP.
What Users Say: Trustpilot & Review Analysis
Our analysis of 20 reviews from Trustpilot and industry sources
Review Analysis
3/5 from 20 Trustpilot reviews. The sample is too small to draw reliable conclusions. AstroPay has 9,650 reviews at 4.4/5. Worldpay has 9,685 at 4.3/5. Even NOWPayments has 750 reviews. PayRetailers doesn't generate consumer-facing traffic driving review volume since players interact with local payment methods, not the PayRetailers brand. Limited negative signals, but limited positive ones too.
Context for Operators
B2B payment aggregators rarely accumulate Trustpilot reviews because end users never see the PayRetailers name. Players deposit through PIX or OXXO and the brand behind it stays invisible. Operator references and platform integration partners (SoftSwiss, Slotegrator) are more useful trust signals here than consumer ratings.
Notable Clients
Large LATAM casinos
Client list is under NDA, described as large LATAM casinos in public materials. SoftSwiss and Slotegrator integrations suggest white-label casino operators are the primary segment. No individual brand names published. Operators evaluating trust should weigh the 7 local licenses and Curacao/MGA support over brand references.
Operational Details
Business terms, contracts, and support
Deep LATAM localization
Frequently Asked Questions
8 questions about PayRetailers
Our Verdict: Should You Use PayRetailers?
Final assessment for iGaming operators
Overall iGaming Score
Summary
Direct LATAM acquiring with 100+ local methods, 7 local licenses and pre-built SoftSwiss/Slotegrator connectors. Total score of 6.2 reflects strong regional specialization dragged down by zero coverage outside Latin America. Good value for the operators who need exactly what it does. Not a general-purpose payment solution and doesn't pretend to be one.
Strongest Point
Method depth in LATAM. 100+ local methods connected through direct acquiring rather than routing through a global gateway. PIX, SPEI, OXXO, Boleto, PSE, bank transfers, cash networks. Each connected at the local level with country-specific fraud detection. AstroPay covers fewer methods (50+) and routes everything through a wallet. Operators adding PayRetailers in Brazil see higher approval rates because payments never touch international card rails.
Key Limitation
Geography is the hard constraint. Latin America only. An operator serving European or Asian players gets nothing from PayRetailers. Rolling reserve is heavier than average too: 6-10% for 4 months versus AstroPay's 5-8% for 3 months. Trustpilot data is too thin to evaluate. Brand invisibility means players don't recognize PayRetailers at checkout, which can matter for deposit confidence.
Recommendation
Add PayRetailers if LATAM represents a significant portion of your player base and you want direct acquiring without a wallet intermediary. Especially valuable for SoftSwiss operators who need a LATAM connector that AstroPay doesn't offer. If brand recognition on the deposit page matters more than method count, go with AstroPay instead. If you need global coverage alongside LATAM, Nuvei handles both in one integration. Minimum $150k monthly volume. Updated February 2026.
Pros
- 100+ local methods across LATAM through direct acquiring. Twice the method count of AstroPay's 50+. Each method connected at the country level, not routed through international card rails. Higher approval rates in Brazil where international cards fail 40-60% of the time.
- SoftSwiss and Slotegrator connectors pre-built. AstroPay only has Slotegrator. For SoftSwiss operators, this saves 1-3 weeks of custom API development. Given SoftSwiss is one of the most popular iGaming platforms in LATAM, the connector matters.
- Smart routing across 100+ methods optimizes payment success rates automatically. The system selects the best processing path for each transaction based on country, method and historical data. AstroPay has no routing since everything flows through the wallet. Nuvei offers AI-based routing but at enterprise pricing.
- 7 local licenses across LATAM operating countries. Direct acquiring relationships mean PayRetailers processes locally in each market instead of routing through a single international connection. Local processing generally means better approval rates and lower per-transaction cost on the acquirer side.
- No wallet registration required for players. Deposits happen through the local method directly. PIX users stay in PIX, OXXO users pay cash at the store. One less step versus AstroPay where players first need to create and fund a wallet account before depositing at the casino.
- Fees of 1.5-3% sit between AstroPay (1-2.5%) and Nuvei (1.5-3.5%). Setup costs of $0-3k are lower than Nuvei ($0-5k) and Worldpay ($2k-10k). The 6-month contract is shorter than Nuvei's 12 months and Worldpay's 12 months.
Cons
- Rolling reserve of 6-10% for 4 months is the heaviest in our LATAM provider comparison. AstroPay holds 5-8% for 3 months. On $500k monthly volume, PayRetailers locks $30-50k versus AstroPay's $25-40k. Real cash flow impact for mid-market operators.
- Zero coverage outside Latin America. Not even India, which AstroPay covers with UPI. Operators with European traffic need Trustly (0-1%) or Paysafe (260+ methods, 120+ countries). Global coverage requires Nuvei at 700+ methods across 50+ markets.
- 3/5 Trustpilot from only 20 reviews provides no meaningful trust signal. AstroPay has 9,650 reviews at 4.4/5, Worldpay has 9,685 at 4.3/5. PayRetailers is essentially unrated. The B2B model explains the absence but doesn't eliminate the gap.
- FX markup of 1-2% on currency conversions stacks on top of transaction fees. Higher than AstroPay (1-1.5%) and Nuvei (0.5-1.5%). Operators settling $500k/month in USD instead of BRL lose $5-10k annually on conversions alone.
- No crypto support at all. Zero coins, zero stablecoin processing. NOWPayments does 350+ crypto at 0.5-1%. CoinsPaid handles 20+ with fiat conversion. Operators who want both LATAM fiat and crypto under one roof need a second integration.
Ready to evaluate PayRetailers for your business?
PayRetailers vs. Alternatives: How It Compares
Similar payment processing solutions
AstroPay covers the same LATAM markets through a player wallet with 50+ methods, Premier League brand recognition and lighter reserve terms. Paysafe adds European reach via 50M+ Skrill and Neteller users on top of LATAM acquiring. Nuvei folds LATAM methods into a 700+ method global stack with AI-based smart routing. Solidgate combines orchestration with LATAM/APAC direct acquiring at transparent rates starting 0.3-0.8%. Worldpay handles high-volume card processing with UKGC compliance for UK-focused operators.
AstroPay
Local Methods PSPNuvei
Full-Stack PSPSolidgate
Orchestration + AcquiringWorldpay
Card Acquiring PSPEnd of Report — PayRetailers Provider Assessment Report 2026
Prepared by Alex Richardson | Reviewed by Maria Chen | February 12, 2026