dLocal ReviewIs It the Right Payment Solution for Your iGaming Business?
Weak
dLocal is the cross-border PSP for emerging markets. Nasdaq-listed (DLO), Uruguay-founded 2016, $40.8B TPV in 2025, 900+ local methods across 44+ countries in LATAM, Africa, Middle East and Asia. Clients are Amazon, Spotify, Microsoft, Netflix, Booking and Tencent — not online casinos. No published iGaming case studies, no SoftSwiss or EveryMatrix connector, no responsible-gaming API. For operators expanding into Brazil, Mexico, Colombia or Nigeria at enterprise scale, dLocal is a credible LATAM/emerging-market backbone. For iGaming-first teams, it is a complement to a specialist PSP, not a replacement. 1.1/5 Trustpilot from 362 reviews, heavily skewed by rejected SMB applicants.
Quick Info
iGaming Score
Our iGaming Score: 4.6/10
Weighted scoring across six criteria
| Criterion | Weight | Score | Rating |
|---|---|---|---|
| iGaming Fit Not iGaming-focused. No platform connectors, no case studies, no RG tools. Works in regulated markets like Brazil via Pix. | 25% | 3.5 | Weak |
| Geographic Coverage 44+ markets across LATAM, Africa, MEA, Asia. 900+ local methods. Weak in EU and US. | 20% | 6.5 | Adequate |
| Security & Compliance FCA UK APP license (Jan 2025), local PI licenses in 30+ markets, PCI DSS Level 1. ML fraud + 3DS 2. | 20% | 5.5 | Adequate |
| Fees & Pricing 2.7-7% all-inclusive blended. dLocal Go publishes country rate cards. Enterprise is custom and compressing. | 15% | 2.5 | Insufficient |
| Tech & Integration REST API + SDK + Postman. Mobile SDKs for iOS/Android. Excellent docs. No iGaming platform connectors. | 10% | 7.0 | Strong |
| User Trust 1.1/5 Trustpilot from 362 reviews. Reviewer pool is rejected SMBs, not enterprise clients. Glassdoor 3.5/5. | 10% | 2.2 | Insufficient |
| Overall | 100% | 4.6 | Weak |
We score each provider on six criteria using a 1 to 10 scale. iGaming Fit carries the most weight at 25% because that is what matters most for gambling operators. Geographic Coverage gets 20%. Security and Compliance, Fees and Pricing, and Tech and Integration each get 15%. User Trust rounds it out at 10%. The final score is a weighted average of all six.
Score Explanation
Geographic Coverage and Security carry the score. dLocal has direct PI/PSP licenses in 30+ emerging markets and the FCA APP license added in January 2025 — that local-entity model is the actual moat versus generic cross-border PSPs. iGaming Fit is the weak dimension by design: dLocal does not market iGaming, does not publish iGaming case studies, and does not ship native connectors for SoftSwiss, EveryMatrix or Slotegrator. Compare that to Nuvei's six connectors or PayRetailers' two. For Brazil-licensed operators who only need Pix and Boleto on a custom integration, that gap is workable. For anyone using a platform aggregator, it is not. User Trust drags too — 1.1/5 on Trustpilot is a real signal, but the reviewer base is small merchants rejected during onboarding, not Spotify and Microsoft.
Who Is dLocal Best For?
Weighted scoring across six criteria
Recommended For
Enterprise LATAM expansion. Global enterprises entering LATAM at scale. dLocal's direct payment-institution licenses in Brazil, Mexico, Argentina, Colombia, Chile and Peru put it ahead of generic cross-border PSPs that route through partner banks. Local acquiring keeps approval rates high on cards and unlocks the non-card rails (Pix, SPEI, OXXO, Boleto) that account for the majority of regional volume.
Africa/Asia emerging market entry. Operators expanding into Africa and Asia. The June 2025 intent to acquire AZA Finance signalled the strongest African push from any LATAM-rooted PSP — that deal collapsed under an FTX-estate lawsuit and closed in Feb 2026 as a much smaller ~$23M Cameroon-only asset purchase, but the African build-out continues, and 2026 is being positioned as the Asia push (Vietnam, Thailand, Philippines). If your roadmap touches more than one emerging-market region, dLocal is the rare provider that operates in all of them under one contract.
Stablecoin cross-border treasury. Treasury teams who want to use stablecoins for cross-border settlement. dLocal joined the Fireblocks Network in 2025 and supports USDC and USDT on six major networks. That replaces end-of-day SWIFT for treasury movement across 43+ countries. AstroPay does not do this. PayRetailers does not do this. Coverage of fiat + stablecoin under one platform is rare.
Brazil-licensed operators with direct integrations. Operators licensed in Brazil who only need Pix and Boleto on a custom integration. Brazil's regulated iGaming market launched January 2025 and Pix handles ~96% of operator transactions. dLocal has SmartPix (merchant-initiated, card-on-file Pix experience) and direct Central Bank PI licensing. If you are building the integration yourself rather than running on SoftSwiss or EveryMatrix, this is a defensible LATAM rail.
Not Recommended For
iGaming-first operators on aggregator platforms. iGaming operators running on SoftSwiss, EveryMatrix, BetConstruct, Bragg, Altenar or Slotegrator. None of those platforms have native dLocal connectors. Nuvei has six. Paysafe has four. PayRetailers has two. Adding dLocal means custom development against the REST API, which only makes sense if you have the engineering bandwidth and dLocal is replacing multiple specialist providers.
Europe/US-only operators. Operators whose primary markets are Europe or the United States. dLocal's coverage is built for emerging markets. There is no UKGC or MGA support, no US state gambling licensing, no European local-acquirer depth. Worldpay, Nuvei and Paysafe cover that territory. Use them.
Small operators under $100k/month. Small operators processing under $100k monthly. The 1.1/5 Trustpilot rating from 362 reviews is full of small applicants who got rejected during compliance review or stuck waiting for fund releases. dLocal is built for enterprise commerce. AstroPay starts at $100k. NOWPayments has no floor. If you are early-stage, both onboard you faster and treat you better.
Teams needing instant settlement. Cash-flow-sensitive operators. Settlement at T+1 to T+3 is competitive against Nuvei (T+2-T+7) but slower than Brite (same-day) or Trustly (T+0-T+1). Refund processing at 5-10 business days lags AstroPay (1-3 days) and any open-banking alternative. If treasury timing is part of how you compete, these are real lags.
Geographic Coverage
Supported regions and market focus
Regions
Coverage Analysis
44+ markets with direct payment-institution licensing across LATAM, Africa, MEA and Asia-Pacific. The standout is the local-entity model — dLocal is the regulated PI in each market, not a partner of a local bank. That structure unlocks domestic acquiring, local-currency settlement, and tax-compliant invoicing. AstroPay is broader on player-facing wallet recognition in LATAM. PayRetailers has deeper Brazil method depth. But for a single contract that spans Brazil + Mexico + Colombia + Nigeria + Indonesia + UAE, dLocal stands alone in the segment. The trade-off is what is not covered: no domestic acquiring in Europe, no US state licensing, no Canadian coverage of note. Geography is a strength in exactly the regions that established iGaming PSPs treat as secondary.
Regional Breakdown
LATAM is where dLocal is dominant. Brazil is the flagship: direct Central Bank of Brazil payment-institution licensing, full Pix support with SmartPix for merchant-initiated transactions, Boleto for cash-based payers, all major local card brands. Mexico has SPEI, OXXO, Codi and local card acquiring. Argentina handles peso volatility through local-currency settlement. Colombia rolled out Bre-B (the new real-time payment system) in 2026 and dLocal was live on launch with merchants like Open English. Chile, Peru, Uruguay, Costa Rica and Guatemala round out the region. Africa coverage is currently strongest in Nigeria, Kenya, South Africa and Egypt, and the AZA Finance transaction (announced June 2025 at ~$150M, restructured down to a ~$23M Cameroon-only asset purchase that closed Feb 2026) was meant to deepen that, though the scaled-down outcome makes the Africa push slower than originally pitched. Mobile money rails — M-Pesa in Kenya, MTN Mobile Money across West Africa — are core to the Africa proposition, since card penetration sits below 5% in some markets. Middle East coverage includes UAE under CBUAE licensing and Turkey under BRSA. Asia-Pacific is the announced 2026 growth area, with active operations in Indonesia, Malaysia, Philippines and India and pending licenses in Vietnam and Thailand. Europe and North America are deliberate gaps in the strategy.
Key Features for iGaming Operators
Products, payment methods, and verticals
Key Products
Pay-ins, Payouts, FX, Stablecoin settlement, BNPL Fuse
Three product lines under one API. Pay-ins accept payments across 900+ local methods in 44+ markets. Payouts disburse funds in local currency to suppliers, gig workers, sellers and players. FX handles currency conversion and settlement back to USD, EUR, GBP or stablecoins. Layered on top: stablecoin pay-ins and treasury via Fireblocks and Circle, SmartPix for merchant-initiated Pix on Brazil, and BNPL Fuse — an aggregator across eight countries launched October 2025 that connects local BNPL providers through one API. dLocal Go is the self-serve product for SMBs covering 15+ countries with published rate cards.
Payment Methods
900+ local and alternative payment methods. The mix differs sharply by region: in LATAM, cards still dominate but Pix, SPEI, Boleto and OXXO together carry the volume that mainstream gateways miss. In Africa, mobile money (M-Pesa, MTN MoMo, Airtel Money) is essential because card penetration is low. In Asia, e-wallets like GCash (Philippines), DANA (Indonesia) and ShopeePay drive the local economy. dLocal's product is one integration that reaches all of this. Nuvei reaches 720+ methods globally but with a different center of gravity (Europe, North America, US-regulated gaming). PayRetailers covers 100+ methods with more LATAM depth per country but less geographic breadth. The 2025 launch of BNPL Fuse adds an exclusive BNPL aggregator across eight countries with risk-free settlement — a vertical no other emerging-market PSP has packaged.
Verticals
Commerce, SaaS, streaming and ride-hailing are the core verticals. Amazon, Spotify, Microsoft, Netflix, Booking, Tencent, Shopify and Salesforce are publicly disclosed clients. Gaming is mentioned as a supported vertical but it is gaming broadly, not licensed iGaming. There is no dedicated iGaming team, no published responsible-gaming API, no iGaming-platform certifications. Operators licensed in Brazil's regulated market can route Pix through dLocal, but they are integrating against the generic commerce stack, not an iGaming-tailored product. If your business depends on iGaming-platform certifications and dedicated gambling support, Nuvei or Paysafe is the answer.
| Feature | Status | Details |
|---|---|---|
| Deposit Processing | 900+ local and alternative payment methods across 44+ countries payment methods, Instant | |
| Withdrawal / Payout | Same-day to T+1 | |
| Instant Withdrawals | Same-day to T+1 | |
| KYC / AML Built-in | Full auto | |
| Chargeback Protection | Merchant | |
| Multi-Currency | BRL, MXN, ARS, COP, CLP, PEN, UYU, NGN, KES, ZAR, EGP, TRY, AED, IDR, MYR, INR, PHP, USD, EUR, GBP, USDC, USDT | |
| API Integration | Single API + SDK | |
| Local Payment Methods | 900+ local and alternative payment methods across 44+ countries methods across multiple categories | |
| iGaming Specialization | 900+ local methods, 44 markets, stablecoin treasury, FCA-licensed | |
| Geographic Coverage | 44 countries across Latin America, Africa, Middle East, Asia-Pacific |
Pricing & Fee Structure
Fee structure and pricing model
Pricing & Fee Structure
% per transaction pricing model
2.7-7% (all-inclusive)
Custom
T+1 - T+3
900+ local and alternative payment methods across 44+ countries
Custom (10% held 60-90 days only on fraud reviews)
FX spread (custom by country and currency pair)
None on dLocal Go / Custom on Enterprise
N/A
No
Pricing Details
Blended pricing runs 2.7-7% all-inclusive, depending on country and payment method. dLocal Go publishes country-by-country rate cards on its self-serve product. Enterprise contracts are fully custom — no setup fees, no monthly maintenance, just a per-transaction commission. There is no standard rolling reserve under normal processing; reserve only kicks in during fraud or compliance review, at which point dLocal can hold 10% of funds for 60 days in Brazil or 90 days in other markets. That is leaner than enterprise PSP standards: Nuvei holds 5-10% for 6 months by default, Worldpay 8-15% for 6 months. The trade-off is that the take rate itself is higher than card-only enterprise PSPs because the 2.7-7% range bundles local-acquirer cost, FX, scheme fees and dLocal's margin into one number. On a $1M monthly volume mix biased toward Pix and SPEI, blended cost lands closer to 3-4%. On a card-heavy mix in Argentina or Africa, closer to 5-6%. Settlement currency choice affects effective cost: settling in USD via stablecoin can be cheaper than wire conversion in markets like Argentina. 2025 reporting flagged take rate compression from volume-based discounts in Brazil and Argentina, so larger merchants see better rates than the published Go pricing.
Negotiation Tips
Get country-and-method-specific quotes, not a blended rate. The all-inclusive 2.7-7% range is misleading when 80% of your Brazil volume runs on Pix at one rate and your Argentina card volume runs at a different one. Push for separate line items per market and per method. Ask about stablecoin settlement pricing — paying in USDC via Fireblocks can avoid expensive local FX in markets with currency controls (Argentina, Nigeria). For LATAM-only operators, benchmark against AstroPay (1-2.5%), PayRetailers and EBANX before signing. dLocal's take rate is competitive on bundled cost but rarely the cheapest line-item per country. Treat the 10% reserve clause seriously — fraud reviews can trigger 60-90 day holds, so make sure your contract defines what counts as a trigger event.
Speed & Settlement
Transaction processing and settlement timelines
Instant
Player-initiatedSame-day to T+1
Operator payoutT+1 - T+3
To operator accountUSD, EUR, GBP + multi-local
Settlement optionsDeposits clear instantly on Pix, SPEI, mobile money and other real-time rails. Cards are instant authorization. Withdrawals to end users via Payouts API run same-day to T+1 in most markets, longer in jurisdictions with banking-day constraints. Operator settlement runs T+1 to T+3 depending on country and currency choice. That is faster than Nuvei (T+2 to T+7) and competitive with PayRetailers, but slower than Brite (T+0) or Trustly (T+0-T+1) on European open banking. Refund processing is the laggard at 5-10 business days, materially behind AstroPay (1-3 days) and any open-banking alternative. For operators running bonus-heavy promotions with frequent refunds, this shows up as player-side complaints. Settlement timing is negotiable at higher volumes and stablecoin settlement via Fireblocks can collapse the cross-border step to under an hour for treasury movement, even when fiat settlement is T+3.
Integration & Tech
Developer experience and technical capabilities
API Type
Single API + SDK
Onboarding
2-6 weeks
Sandbox
Full sandbox environment with test credentials. Postman collection published.
Mobile SDK
Direct SDK (card tokenization, validation) and Mobile Checkout SDK (native UI form) for iOS and Android.
White-Label
PCI-compliant white-label hosted checkout. Direct API + SDK for fully custom flow.
Docs Quality
Excellent
2-6 weeks
Integration Assessment
REST API with webhooks, single-API model branded One dLocal. Mobile SDKs for iOS and Android in two flavors: Direct SDK (card tokenization, validation, formatting) and Mobile Checkout SDK (native UI form for collecting card details). Full sandbox environment with test credentials. Documentation at docs.dlocal.com is rated Excellent with Postman collection, API reference, code samples and country-by-country payment-method codes. PCI DSS Level 1 compliance is required for the full server-side API; merchants without PCI can use the hosted-checkout flow. The orchestrator IXOPAY has a prebuilt dLocal adapter for operators who want to route dLocal alongside other PSPs. Integration time is realistically 2-6 weeks depending on the number of countries and methods enabled. Onboarding sits in the same range because each new market requires local KYB and compliance review.
Risk & Compliance
Licensing, fraud prevention, and regulatory compliance
Compliance Context
PCI DSS Level 1. FCA UK Authorised Payment Institution license granted January 2025. Local payment-institution or PSP licenses in 30+ markets, including Brazil (Central Bank PI), Mexico (Banxico), Argentina (CNV), Philippines (BSP), UAE (CBUAE) and Turkey (BRSA). ML-based fraud screening with 3D Secure 2 on cards. Local push-payment methods like Pix, Boleto, SPEI and mobile money carry minimal-to-zero chargeback exposure because they are pay-now-confirm rails, not authorize-then-capture cards. Chargeback liability is merchant-side, standard for the segment. KYC/AML is automated at the merchant level (KYB); player-side identity verification happens at the local rail level (Pix uses CPF, Boleto uses CPF, mobile money is carrier-verified). dLocal does not publish a third-party fraud vendor partnership — the risk engine appears to be in-house.
About dLocal: Company Background
Company and product information
Company History
Founded in 2016 in Montevideo by AstroPay alumni Sebastian Kanovich, Andres Bzurovski and Sergio Fogel. The founding insight was that cross-border merchants kept losing 40-60% of transactions in emerging markets because international card schemes did not work well with local payment cultures. dLocal positioned itself as the regulated local rail that global brands could plug into. By 2020, it had hit unicorn status with $200M from General Atlantic.
Public on Nasdaq since June 2021 under the ticker DLO. The IPO valued the company at ~$9 billion at debut, peaking near $20 billion in late 2021. November 2022 brought a short-seller report from Muddy Waters that erased most of the market cap; the stock recovered partially through 2023-2025. Pedro Arnt, formerly long-time CFO of MercadoLibre, took over as CEO in 2023 and rebuilt institutional credibility with a majority-independent board by December 2025.
Current state: $40.8B TPV in 2025 (up 60%), revenue $1.1B, gross profit $403M, adjusted EBITDA $278M, net income $197M. ~1,274 employees across Montevideo, Sao Paulo, San Francisco, London, Tel Aviv and Shenzhen. 2025-2026 strategic moves: FCA UK license (Jan 2025), AZA Finance deal — announced June 2025 at ~$150M, restructured after a July 2025 FTX-estate suit against AZA and finally closed Feb 2026 as a ~$23M Cameroon-only asset purchase (Mint Code Solutions S.A.), stablecoin full solution launch, Asia expansion as the 2026 priority. $300M share repurchase authorized.
What Users Say: Trustpilot & Review Analysis
Our analysis of 362 reviews from Trustpilot and industry sources
Review Analysis
1.1/5 from 362 Trustpilot reviews. This is one of the worst public ratings of any provider in our database, behind Paysafe (1.2/5). The reviews are dominated by small merchants reporting onboarding rejection, opaque communication, blocked balances during compliance review and inability to get a human on the phone. The pattern is consistent: applicants spend weeks in due-diligence, then get a vague rejection email with no appeal path. For an enterprise PSP whose target customer is Amazon-sized, this is partially the dynamic of a small reviewer pool that does not match the actual target customer. But it is still a real signal about the SMB onboarding experience. Glassdoor sits at 3.5/5 from 249 reviews with 66% recommending and 56% positive outlook — middle-of-the-pack employer rating. No significant G2 or Capterra review profile.
Context for Operators
Enterprise PSP Trustpilot scores rarely reflect what approved enterprise clients experience. dLocal's published customer list — Amazon, Spotify, Microsoft, Netflix, Booking, Tencent — is composed of clients who would not stay if the day-to-day platform performance were broken. The 1.1/5 score is the experience of merchants who applied and were rejected or stuck in review. The structural issue underneath the score is real: dLocal's compliance bar is high, the local-entity licensing model means each market has its own KYB requirements, and SMB applicants without significant volume often do not clear the bar. AstroPay (4.3/5 from 9,591 reviews) inherits a consumer-wallet population which inflates the score; the comparison is not apples-to-apples.
Notable Clients
Amazon, Spotify, Microsoft, Netflix, Booking.com, Tencent, Shopify, Nike, Salesforce, Uphold
Amazon, Spotify, Microsoft, Netflix, Booking.com, Tencent, Shopify, Nike, Salesforce, Uphold. The roster is global commerce, streaming, SaaS and crypto-adjacent, not iGaming. No publicly disclosed licensed casino or sportsbook is named in dLocal's case studies. Operators in Brazil's newly regulated iGaming market can use dLocal, but those relationships are not publicly marketed. Compare to Nuvei (DraftKings, FanDuel, BetMGM) or Paysafe (888, PokerStars) where iGaming clients are headline references.
Operational Details
Business terms, contracts, and support
Nasdaq-listed (DLO). 2025 TPV $40.8B, revenue $1.1B, adjusted EBITDA $278M. CEO Pedro Arnt (co-CEO from Aug 2023 alongside founder Sebastian Kanovich; sole CEO from March 2024 when Kanovich stepped down). Customer base is enterprise commerce, streaming and SaaS — Amazon, Spotify, Microsoft, Netflix, Booking, Tencent. Not iGaming-first: no published iGaming case studies, no SoftSwiss/EveryMatrix/Slotegrator connectors, no responsible-gaming API. Works for licensed iGaming operators in regulated markets like Brazil where Pix dominates, but pair with an iGaming-specialist PSP for compliance and routing. 2025-2026 strategic moves: FCA UK APP license (Jan 2025), AZA Finance deal (announced June 2025 at ~$150M, restructured after an FTX-estate lawsuit and finally closed Feb 27, 2026 as a ~$23M Cameroon-only asset purchase via Mint Code Solutions S.A.), stablecoin launch with Fireblocks Network (Sept 2025), BNPL Fuse (Oct 2025, eight emerging markets), Asia expansion the stated 2026 priority (Indonesia, Vietnam, Philippines, Thailand, Malaysia). $300M share repurchase + $57.2M dividend authorized alongside FY2025 results.
Frequently Asked Questions
10 questions about dLocal
Operationally yes, but iGaming is not its specialty. dLocal holds FCA UK APP license (Jan 2025), PCI DSS Level 1, and direct payment-institution licenses in 30+ emerging markets. It does not hold UKGC, MGA, Isle of Man or US state gambling licenses, and it does not publish iGaming case studies. Brazilian operators licensed under the 2025 regulated framework can route Pix and Boleto through dLocal legitimately, but iGaming compliance support is generic, not specialized. For iGaming-first operations, Nuvei or Paysafe offer purpose-built iGaming compliance.
All-inclusive blended commission of 2.7-7% per transaction, depending on country and payment method. dLocal Go (self-serve) publishes country rate cards; Enterprise is custom with no setup fee, no monthly maintenance, no standard rolling reserve under normal processing. A 10% reserve held 60-90 days only triggers during fraud or compliance reviews. On a Brazil-heavy Pix mix at $1M/month, realistic blended cost is 3-4%. On Argentine card volume, 5-6%. AstroPay charges 1-2.5% for LATAM with shorter reserve. EBANX charges 2.7% + 30 cents per transaction.
Yes, with native depth. dLocal is licensed by the Central Bank of Brazil as a payment institution, supports standard Pix for one-time payments and SmartPix for merchant-initiated card-on-file Pix experiences without redirect. Pix carries ~96% of Brazil iGaming operator transactions in the regulated market and dLocal is one of a small set of PSPs with direct PI licensing rather than partner-bank routing. Settlement in BRL or USD/stablecoin via Fireblocks.
2-6 weeks for a standard integration. REST API, webhooks, mobile SDKs (Direct + Checkout for iOS/Android), full sandbox, Postman collection. The variable is how many countries and methods you enable — each market requires local KYB and compliance review. PCI DSS Level 1 is required for full server-side API; without PCI, use hosted checkout. No native connectors for SoftSwiss, EveryMatrix, BetConstruct, Bragg, Altenar or Slotegrator — iGaming-platform operators face custom development work. IXOPAY orchestrator has a prebuilt dLocal adapter.
44+ markets across LATAM (Brazil, Mexico, Argentina, Colombia, Chile, Peru, Uruguay, Costa Rica, Guatemala, Panama, Bolivia, Ecuador, Paraguay), Africa (Nigeria, Kenya, South Africa, Egypt and expanding via AZA Finance acquisition), Middle East (UAE, Turkey, Israel) and Asia (Indonesia, Malaysia, Philippines, India, with Vietnam and Thailand targeted in 2026). No European or North American local acquiring. If your roadmap is multi-region emerging markets, dLocal is the broadest single-contract option. If you only need LATAM, AstroPay and PayRetailers are equivalents.
dLocal is Uruguayan (Montevideo, 2016), EBANX is Brazilian (Curitiba, 2012). Both are LATAM-rooted cross-border PSPs. dLocal covers 44+ countries across LATAM, Africa, MEA, Asia; EBANX is more LATAM-focused at ~15 countries. dLocal claims 900+ payment methods, EBANX 100+. EBANX charges a flatter 2.7% + 30c structure with three-business-day processing; dLocal's range is 2.7-7% with T+1-3. EBANX has stronger LATAM-only specialization. dLocal has broader geographic reach plus stablecoin treasury via Fireblocks. Neither is iGaming-first.
Yes. dLocal launched a full stablecoin solution in 2025 covering merchant pay-ins, payouts and treasury. USDT supported on Binance Smart Chain, Ethereum, Polygon and Tron; USDC on Arbitrum, Base, BSC, Ethereum, Polygon and Solana. Partnership with Fireblocks Network handles institutional settlement, and dLocal is part of Circle's network. Use case: cross-border treasury movement that replaces end-of-day SWIFT, especially in markets with FX controls like Argentina or Nigeria. Not a crypto exchange or on/off-ramp for end users in the way that NOWPayments or CoinsPaid operate.
1.1/5 from 362 reviews. The reviewer pool is overwhelmingly small merchants rejected during onboarding or stuck in compliance review. dLocal's compliance bar is high because the local-entity licensing model requires KYB approval per market, and small applicants without significant volume often do not clear it. The result is a Trustpilot population skewed to rejected applicants, not approved enterprise clients. The actual customer base — Amazon, Spotify, Microsoft, Netflix — does not write Trustpilot reviews. This is consistent with how enterprise PSP review scores work: Paysafe is at 1.2/5 for similar reasons. Glassdoor at 3.5/5 is more representative.
Not as a primary iGaming PSP. dLocal lacks the iGaming-specific tooling: no UKGC/MGA gambling licenses, no SoftSwiss or EveryMatrix connectors, no responsible-gaming API, no published iGaming case studies. As a complement, yes — adding dLocal alongside Nuvei or Paysafe gives you direct PI licensing and 900+ local methods across emerging markets where the primary PSP is weaker. The IXOPAY orchestrator pattern is to route Brazil traffic through dLocal and European/US traffic through Nuvei. That works.
An aggregator of local Buy-Now-Pay-Later providers across eight countries, launched October 2025. Single integration connects merchants to the dominant local BNPL options per market with risk-free settlement (dLocal absorbs the funding risk). Reaches a stated 500M+ buyers. No other emerging-market PSP has packaged BNPL as a single-API aggregator at this scale. Relevant for ride-hailing, ecommerce and education verticals; less directly relevant to iGaming operators who cannot use BNPL for deposits in most regulated jurisdictions.
Our Verdict: Should You Use dLocal?
Final assessment for iGaming operators
Overall iGaming Score
Summary
dLocal is the cross-border PSP for emerging markets — the strongest single-contract option for operators expanding into LATAM, Africa, Middle East and Asia under one regulated platform. It is not an iGaming PSP. There are no platform connectors for the major iGaming aggregators, no published licensed-casino clients, no responsible-gaming API, and no gambling-specific licensing. For Brazil-licensed operators with engineering bandwidth to build a custom Pix integration, dLocal is a legitimate local rail. For everyone else in iGaming, it is a useful complement to a real iGaming PSP rather than a replacement.
Strongest Point
Geographic depth in emerging markets that no other provider matches under one contract. 44+ markets with direct payment-institution licensing — meaning dLocal is the regulated entity in each market, not a partner of a local bank. 900+ local payment methods including Pix, Boleto, SPEI, OXXO, mobile money rails (M-Pesa, MTN MoMo) and 2026's first Bre-B activations in Colombia. The stablecoin treasury layer via Fireblocks and Circle is a genuine differentiator: USDC and USDT settlement across six networks replaces SWIFT for cross-border movement in FX-controlled markets.
Key Limitation
Not iGaming-first, and the gap is structural rather than fixable through pricing. No UKGC, MGA, Isle of Man, US state gambling licenses. No native connectors for SoftSwiss, EveryMatrix, BetConstruct, Bragg, Altenar or Slotegrator. No responsible-gaming API. No published iGaming case studies. Also: 1.1/5 Trustpilot is dragged by rejected SMB onboarding applicants, but the underlying issue — high compliance bar that small operators do not clear — is real. And Europe/US local acquiring is intentionally absent from the product.
Recommendation
Use dLocal as a LATAM/emerging-market backbone alongside an iGaming-specialist PSP. Pair it with Nuvei or Solidgate for the iGaming-platform integrations and European/US coverage, then route Brazil Pix, Mexico SPEI, Colombia Bre-B and African mobile-money traffic through dLocal. For non-iGaming verticals or for operators whose primary market is emerging-market commerce, dLocal stands alone in its segment. Skip it if you only operate in Europe or the US, if you process under $100k monthly, or if your operation depends on iGaming-platform aggregator certifications.
Pros
- Direct payment-institution licensing in 30+ emerging markets. dLocal is the regulated entity in Brazil, Mexico, Argentina, UAE, Philippines, Turkey and elsewhere — not a partner of a local bank. That structure unlocks domestic acquiring, local-currency settlement and tax-compliant invoicing in ways generic cross-border PSPs cannot match.
- 900+ local payment methods across 44+ markets through one API. Pix, Boleto, SPEI, OXXO, M-Pesa, MTN MoMo, GCash, DANA, plus all the major card networks. EBANX claims 100+ methods, PayRetailers 100+, AstroPay 50+. dLocal's coverage is the broadest in the emerging-market segment under one contract.
- Stablecoin treasury via Fireblocks Network and Circle. USDC and USDT supported across six major networks (Ethereum, Polygon, Arbitrum, Base, BSC, Solana, Tron). Replaces SWIFT for cross-border treasury movement in markets with FX controls. No other LATAM-rooted PSP ships this capability natively.
- FCA UK Authorised Payment Institution license granted January 2025. Adds an EU/UK-adjacent regulatory anchor on top of the emerging-market PI licenses. PCI DSS Level 1 baseline. Pending or recent approvals in Turkey, Philippines and UAE further expand the regulated footprint.
- Real settlement speed for the segment. Operator settlement at T+1 to T+3 beats Nuvei (T+2-T+7) and matches PayRetailers. Stablecoin settlement via Fireblocks collapses cross-border treasury to under an hour even when fiat is T+3 — useful in Argentina, Nigeria and other FX-restricted markets.
- Nasdaq-listed (DLO) with audited financials. 2025 TPV $40.8B, revenue $1.1B, EBITDA $278M. CEO Pedro Arnt brings institutional credibility from his MercadoLibre CFO tenure. Majority-independent board, $300M share repurchase authorization. The post-Muddy Waters governance overhaul is materially complete.
Cons
- Not iGaming-first. No UKGC, MGA, Isle of Man or US state gambling licenses. No SoftSwiss, EveryMatrix, BetConstruct, Bragg, Altenar or Slotegrator connector. No responsible-gaming API. No published licensed-casino or sportsbook clients. iGaming operators are integrating against a commerce stack, not an iGaming product.
- 1.1/5 Trustpilot rating from 362 reviews. Even adjusted for the rejected-applicant bias in the reviewer pool, the consistent pattern of opaque rejections, slow communication and stuck compliance reviews is a real onboarding signal. AstroPay sits at 4.3/5 (different reviewer demographic, but the contrast still matters in early-stage diligence).
- Europe and US local acquiring are intentionally absent from the product. No UK or EU domestic acquiring. No US state gambling licenses. No Canadian coverage of note. dLocal is a one-region answer in a multi-region world — operators in Europe or the US need a separate PSP.
- Refund processing at 5-10 business days lags every alternative. AstroPay does 1-3 days. Brite and Trustly process refunds instantly through open banking. Operators running bonus-heavy promotions with frequent refunds will see this convert directly to player-side support tickets.
- Opaque pricing on Enterprise. The all-inclusive 2.7-7% blended range covers too much variance to be useful for budgeting. Country-and-method line-item quotes require sales engagement. AstroPay and EBANX publish clearer rate guidance up front.
- No player-side brand recognition. AstroPay carries a consumer wallet that players in Brazil and Argentina actively prefer at checkout. dLocal is invisible to the end player — it operates as the back-end rail to Pix, Boleto and SPEI. For operators where checkout brand trust drives conversion, that absence matters.
Ready to evaluate dLocal for your business?
dLocal vs. Alternatives: How It Compares
Similar payment processing solutions
For LATAM specifically, AstroPay and PayRetailers cover similar ground at lower headline rates. AstroPay adds a player-side wallet that dLocal does not have; PayRetailers connects SoftSwiss and Slotegrator natively. For iGaming-first operations, Nuvei brings six platform connectors plus US state licensing — dLocal has neither. For pure crypto and stablecoin payment flows on the player side, CoinsPaid and NOWPayments are purpose-built. For European open banking, Trustly and Brite settle faster at lower cost. The pattern most enterprise iGaming operators use is dLocal-as-a-complement, not dLocal-as-a-primary.
When to Choose an Alternative
Choose EBANX if your scope is LATAM-only and you prefer flatter, more predictable pricing (2.7% + 30c). Less geographic breadth than dLocal, more LATAM-only specialization.
Choose AstroPay for LATAM if you want player-side wallet recognition and faster onboarding for smaller operators. 4.3/5 Trustpilot from 9,591 reviews, 1-2.5% fees, T+1-T+2 settlement, $100k minimum.
Choose PayRetailers if you need native SoftSwiss and Slotegrator connectors for LATAM iGaming. 100+ direct LATAM methods, $150k minimum, prebuilt platform integrations dLocal does not have.
Choose Nuvei as the primary iGaming PSP. DraftKings, FanDuel and BetMGM as clients, six platform connectors, US state gambling licenses, 720+ methods. Pair with dLocal for deeper LATAM/Africa local-method coverage.
Choose Solidgate for transparent published pricing (0.3-0.8%+) with LATAM and APAC acquiring plus built-in orchestration. Cleaner integration story for mid-market iGaming.
Choose CoinsPaid if crypto and stablecoin player-side payments are the actual need. dLocal does stablecoin treasury; CoinsPaid does player-facing crypto deposits and withdrawals with iGaming compliance built in.
EBANX
Local Methods PSPAstroPay
Local Methods PSPPayRetailers
Local LATAM PSPPayNearMe
Full-Stack PSPGigadat
Local/Regional PSPEnd of Report. dLocal Provider Assessment Report 2026
Prepared and reviewed by the iGaming Payment Solutions Editorial Team · May 13, 2026