iGaming Payment Solutions
PrimeiroPay ReviewIs It the Right Payment Solution for Your iGaming Business?
Weak
PrimeiroPay is a Luxembourg-founded LATAM cross-border PSP that was asset-acquired by dLocal (Nasdaq: DLO) on April 1, 2021 for $40 million. As of May 2026 the brand is effectively retired. The primary domain primeiropay.com redirects to dLocal. The successor site at v2.primeiropay.com operates under a 'Paired Payments' rebrand but the TLS certificate is expired and the site shows clear signs of neglect. The original developer portal at developers.primeiropay.com still hosts API documentation built on the Open Payment Platform (OPP) framework — the same COPYandPAY widget stack that ACI Worldwide ships — but the docs have not been refreshed visibly since the dLocal exit. The pre-acquisition product was a small-team (~5 people) aggregator of Cybersource, Adyen and Ingenico local acquiring across Brazil, Mexico, Argentina, Colombia, Peru, Chile and Ecuador. It was never positioned for iGaming. It holds no gambling licenses, ships no SoftSwiss or EveryMatrix connectors, has no mobile SDKs, has no public Trustpilot, G2, Capterra or Glassdoor presence, and publishes no rate card. For any new iGaming operator evaluating LATAM rails in 2026, PrimeiroPay is not the answer — go to dLocal, EBANX, AstroPay or PayRetailers directly. This page exists for completeness, not as a recommendation.
Quick Info
iGaming Score
Our iGaming Score: 3.9/10
Weighted scoring across six criteria
| Criterion | Weight | Score | Rating |
|---|---|---|---|
| iGaming Fit Zero iGaming focus. No gambling licenses, no platform connectors, no RG API, no public iGaming clients, no iGaming sales materials. | 25% | 3.5 | Weak |
| Geographic Coverage LATAM-7 only: Brazil, Mexico, Argentina, Colombia, Peru, Chile, Ecuador. Local acquiring through partner banks, not direct PI licenses. | 20% | 3.0 | Weak |
| Security & Compliance PCI DSS Level 1 (3.2) Service Provider. No gambling-specific licensing. 3DS2 inherited from partner acquirers. Manual KYC. | 20% | 3.0 | Weak |
| Fees & Pricing No published rate card. Statement is 'percentage per successful transaction, no fixed fees'. IOF tax pass-through 0.38% in Brazil. Effective rate unverifiable. | 15% | 5.5 | Adequate |
| Tech & Integration REST API + OPP COPYandPAY widget. No mobile SDKs. No official GitHub. Docs unrefreshed post-acquisition. test.oppwa.com sandbox. | 10% | 5.0 | Adequate |
| User Trust No Trustpilot profile, no G2, no Capterra, no Glassdoor at any meaningful sample. LinkedIn page literally titled 'PrimeiroPay (exit to DLO)'. | 10% | 5.0 | Adequate |
| Overall | 100% | 3.9 | Weak |
We score each provider on six criteria using a 1 to 10 scale. iGaming Fit carries the most weight at 25% because that is what matters most for gambling operators. Geographic Coverage gets 20%. Security and Compliance, Fees and Pricing, and Tech and Integration each get 15%. User Trust rounds it out at 10%. The final score is a weighted average of all six.
Score Explanation
PrimeiroPay's score is held down by a single dominant fact: the brand effectively ended on April 1, 2021 when dLocal asset-acquired it for $40 million. Every dimension of the scoring rubric reads against that backdrop. Geographic Coverage is real on paper — direct local acquiring in seven LATAM countries through Cybersource, Adyen and Ingenico partnerships — but that coverage now lives inside dLocal, which holds direct payment-institution licenses across 30+ markets and is the parent entity for new merchant acquisition. Security & Compliance is the strongest line: PCI DSS Level 1 Service Provider certification at version 3.2 pre-acquisition is genuinely meaningful, but the certification belongs to a corporate vehicle that no longer functions as a standalone counterparty. Fees scores in the middle by default because the absence of a published rate card means the algorithm cannot mark it down further — there is simply nothing to score. Tech & Integration is workable but dated: the COPYandPAY widget on the Open Payment Platform framework is reasonable, but there are no official SDKs, no mobile-native libraries and no signs of post-2021 maintenance on the developer portal. User Trust is the lowest line: zero meaningful third-party review presence on Trustpilot, G2, Capterra or Glassdoor. iGaming Fit is the most decisive negative — there is no positioning, no licensing, no platform connector, no published operator case, no responsible-gaming product. For an iGaming buyer in 2026, this is a non-recommendation: the underlying capability now lives at dLocal, and dLocal is the entity to engage.
Who Is PrimeiroPay Best For?
Weighted scoring across six criteria
Recommended For
Legacy merchants still on the PrimeiroPay platform. Legacy merchants who integrated against PrimeiroPay before April 2021 and still have a working production setup. The OPP-based API at oppwa.com endpoints continues to authorize transactions because the underlying infrastructure was absorbed into dLocal's stack — but you are now a dLocal customer for all practical purposes, and the contract terms should be reviewed against current dLocal pricing.
Operators researching the LATAM PSP consolidation history. iGaming buyers doing competitive research on LATAM payment consolidation. PrimeiroPay is one of the smaller acquisitions that built dLocal into the cross-border emerging-markets leader it became before its 2021 NASDAQ IPO. Understanding what PrimeiroPay was — Cybersource + Adyen + Ingenico aggregation over LATAM-7 — helps explain why dLocal's product depth in those specific markets is unusually high. This is research, not procurement.
Buyers comparing what dLocal absorbed in 2021. Operators evaluating dLocal who want to understand the inherited technology stack. The Open Payment Platform framework underneath PrimeiroPay's COPYandPAY widget is the same OPP that ACI Worldwide licenses to dozens of PSPs globally. dLocal's Brazilian and Mexican checkout flows still carry traces of that integration. If you are integrating with dLocal today and seeing references to oppwa.com endpoints, this is why.
Compliance teams auditing inherited PrimeiroPay contracts. Compliance and procurement teams auditing pre-acquisition PrimeiroPay contracts. The Luxembourg entity (PrimeiroPay S.A.R.L) and the German tech subsidiary (PrimeiroPay Technology GmbH) are the original signing counterparties on any pre-April-2021 merchant agreement. dLocal acquired 'certain assets' for $40M — confirming exactly which contracts moved across, and which counterparty obligations sit where today, is a real diligence task for any operator who signed before the exit.
Not Recommended For
Any new iGaming operator in 2026. Any new iGaming operator in 2026. PrimeiroPay is not taking new merchants under its own brand. The primary domain redirects to dLocal sales. The v2 'Paired Payments' site is operationally dead — expired TLS certificate, no functional sales funnel, no public pricing, no recent press, no LinkedIn updates beyond the 'exit to DLO' badge. Engage dLocal directly if LATAM cross-border is what you need.
Operators outside LATAM-7. Operators with iGaming roadmaps outside the LATAM-7 coverage. PrimeiroPay's footprint never extended to Europe, the UK, the US, Canada, Asia or Africa. Even within LATAM it stopped at the seven core markets (Brazil, Mexico, Argentina, Colombia, Peru, Chile, Ecuador). For multi-region iGaming, this is not a backbone provider, not even historically.
Operators needing iGaming-specific licensing. Operators who need iGaming-specific licensing and compliance product. PrimeiroPay holds no UKGC, MGA, Curacao, US state or other gambling-specific licenses. There is no responsible-gaming API, no operator-side compliance hooks, no public licensed-casino reference. The PCI DSS Level 1 certification is real but it is the floor for any serious PSP, not a differentiator.
Operators needing published pricing. Operators who refuse to sign without published pricing. PrimeiroPay's public statement is 'percentage fee of each successful transaction, no fixed or gateway fees' — that is the entire rate card. No tier disclosure, no method-specific MDR, no rolling reserve schedule, no FX markup. dLocal publishes 2.7-7% blended ranges; EBANX publishes 2.7% + R$0.30; AstroPay publishes 1-2.5%. PrimeiroPay publishes nothing.
Operators on SoftSwiss EveryMatrix Slotegrator. Operators running on SoftSwiss, EveryMatrix, BetConstruct, Bragg, Altenar or Slotegrator. None of those iGaming platform aggregators ship a PrimeiroPay connector. Integration would mean custom REST work against the OPP framework — pointless when dLocal, the parent entity, is the more direct route to the same underlying acquirer relationships.
Geographic Coverage
Supported regions and market focus
Regions
Coverage Analysis
Seven LATAM countries: Brazil, Mexico, Argentina, Colombia, Peru, Chile, Ecuador. Local acquiring is through partner banks via Cybersource (Visa's payment platform, which gives PrimeiroPay access to VisaNet for cross-border card processing in LATAM), Adyen and Ingenico. PrimeiroPay does not hold direct payment-institution licenses in any LATAM country — that distinction matters because the LATAM specialists with direct PI licenses (dLocal, EBANX, PayRetailers in some markets) carry deeper local treasury optionality and shorter settlement cycles. International acceptance of cards anywhere Cybersource and Adyen process exists, but for a LATAM-7 merchant the value is the local-method acceptance, not the international card reach.
Regional Breakdown
Country-level depth varies. Brazil is the strongest market — Boleto, PIX, all major Brazilian card brands including Elo and Hipercard, installments up to 12 months. Mexico is the second strongest with OXXO cash voucher, SPEI bank transfer, local Visa/Mastercard acceptance and installments up to 18 months (the longest meso-monthly window in LATAM). Argentina, Colombia and Chile have local-card-only acceptance with limited cash-voucher methods. Peru and Ecuador are the thinnest — primarily card acceptance with PagoEfectivo in Peru.
Key Features for iGaming Operators
Products, payment methods, and verticals
Key Products
Hosted checkout (COPYandPAY widget), REST API, tokenization, recurring billing, installments
Three product surfaces, all inherited from the pre-2021 build: hosted checkout via the COPYandPAY widget on the Open Payment Platform framework, server-to-server REST API for full-PCI-scope merchants, and a backend dashboard for transaction reporting and merchant configuration. Tokenization, recurring billing, scheduled payments and one-click checkout are all built on the standard OPP registrationId pattern. There are no first-party mobile SDKs, no orchestration layer, no smart routing, no payouts product distinct from refund/credit transactions, no open banking and no crypto. The current 'Paired Payments' rebrand at v2.primeiropay.com markets the same product surface with new branding but no functional changes to the technical stack — and with an expired TLS certificate, no public pricing page and no recent press, the rebrand is not operating as a real go-to-market vehicle.
Payment Methods
~30 LATAM-local methods plus international cards. The Brazil stack is the strongest line: Boleto Bancario (cash-economy invoices), PIX (instant push, post-2020 BCB rail), Visa, Mastercard, Elo, Hipercard, Amex and Diners through partner acquirers, with installments (parcelados) up to 12 months. Mexico adds OXXO cash voucher and SPEI bank transfer alongside Visa/Mastercard/Amex and installments up to 18 months. Colombia adds PSE and Baloto. Peru adds PagoEfectivo. Argentina and Chile run local cards through Cybersource and Adyen. There are no Asian methods, no African methods, no European local methods. Apple Pay and Google Pay are not advertised on the COPYandPAY widget — a real gap for any operator targeting mobile-heavy LATAM audiences in 2026. No crypto. No open banking.
Verticals
PrimeiroPay's pre-acquisition marketing positioned cross-border digital goods, e-commerce, streaming and subscription gaming (game top-ups, MMO subscriptions, in-app purchases) as the core verticals. The v2 'Paired Payments' rebrand mentions 'online gaming and betting' in generic industry lists, but there is no iGaming product page, no licensed-casino case study, no sportsbook reference and no responsible-gaming product. PrimeiroPay was never an iGaming PSP in any meaningful sense — it served subscription gaming (Riot Games-type top-up flows) which is a fundamentally different vertical from regulated online casino and sports betting. For iGaming buyers in 2026, this gap is the dominant signal.
| Feature | Status | Details |
|---|---|---|
| Deposit Processing | ~30 local LATAM methods plus international cards. Inventory built around Boleto Bancario, PIX, OXXO, Baloto, PagoEfectivo, SPEI plus Visa, Mastercard, Elo, Hipercard and Amex via partner acquirers. payment methods, Instant (cards / PIX) / 1-2 days (Boleto) | |
| Withdrawal / Payout | Custom | |
| Instant Withdrawals | Custom | |
| KYC / AML Built-in | Manual | |
| Chargeback Protection | Merchant | |
| Multi-Currency | USD, EUR, BRL, MXN, ARS, COP, CLP, PEN | |
| API Integration | REST API + hosted widget | |
| Local Payment Methods | ~30 local LATAM methods plus international cards. Inventory built around Boleto Bancario, PIX, OXXO, Baloto, PagoEfectivo, SPEI plus Visa, Mastercard, Elo, Hipercard and Amex via partner acquirers. methods across multiple categories | |
| iGaming Specialization | PCI DSS Level 1 vault, COPYandPAY widget, REST API, LATAM local methods through partner acquirers | |
| Geographic Coverage | 7 countries across Latin America |
Pricing & Fee Structure
Fee structure and pricing model
Pricing & Fee Structure
Custom pricing model
Custom (not published)
Custom (not published)
T+30 (monthly cycle)
~30 local LATAM methods plus international cards. Inventory built around Boleto Bancario, PIX, OXXO, Baloto, PagoEfectivo, SPEI plus Visa, Mastercard, Elo, Hipercard and Amex via partner acquirers.
None disclosed
N/A
No
Pricing Details
PrimeiroPay does not publish a rate card. The only public pricing statement, repeated across the developer docs and the 'Paired Payments' marketing, is 'percentage fee of each successful transaction, no fixed or gateway fees.' That is the entire disclosure. No method-specific MDR, no tier breakpoints, no volume discounts, no FX markup percentage, no rolling reserve schedule, no chargeback fee, no refund processing fee, no termination cost. Brazilian transactions include the standard 0.38% IOF tax pass-through on the sales amount — that is a regulatory tax, not a PrimeiroPay fee. Settlement happens on a monthly cycle after the acquirer pays PrimeiroPay (effectively T+30 from authorization), with an optional accelerated settlement that bypasses the 30-day acquirer delay. Without a published rate card it is impossible to benchmark — and in practice, since the brand is wound down and primeiropay.com redirects to dLocal, any new merchant inquiry routes to dLocal sales who quote dLocal's blended 2.7-7% emerging-markets pricing instead.
Negotiation Tips
Do not negotiate a PrimeiroPay contract in 2026. The brand is not taking new merchants under its own corporate vehicle. If you are presented with a PrimeiroPay-branded quote in any sales process, that is either a legacy holdover or a misdirection — confirm the actual signing entity and ask whether the contract is with dLocal or with one of the pre-acquisition Luxembourg/German entities. The right benchmark is dLocal's published 2.7-7% blended emerging-markets pricing, EBANX's 2.7% + R$0.30 LATAM pricing, AstroPay's 1-2.5%, or PayRetailers' 1.5-3% LATAM ranges. For an iGaming operator specifically, the cheaper LATAM specialists with iGaming licensing depth (PayRetailers, AstroPay) are the right comparison set — not PrimeiroPay.
Speed & Settlement
Transaction processing and settlement timelines
Instant (cards / PIX) / 1-2 days (Boleto)
Player-initiatedCustom
Operator payoutT+30 (monthly cycle)
To operator accountMulti-currency (USD, EUR, BRL, MXN, ARS, COP, CLP, PEN)
Settlement optionsAuthorization speed is rail-standard. Card transactions through Cybersource or Adyen authorize in the standard 200-800 millisecond range. PIX is instant (Brazilian Central Bank rail spec). Boleto Bancario confirmation runs 1-2 business days after the player pays the slip — that is rail-level latency, not a PrimeiroPay choice. OXXO cash voucher confirmation in Mexico runs in similar timeframes. SPEI Mexican bank transfer settles same-day. Card refunds run 5-10 business days back to the cardholder, which is rail-standard but slow versus modern open-banking refunds that complete in seconds. Settlement to the merchant runs on a monthly cycle after the acquirer pays PrimeiroPay, which is effectively T+30 from authorization for cards — significantly slower than dLocal's daily settlement option or EBANX's T+2 standard. There is no published payout API for fast disbursements (player withdrawals) — mass payouts are not a positioned product. For an iGaming operator the settlement speed is the binding constraint: T+30 is uncompetitive in 2026 when daily and weekly cycles are standard across LATAM-focused competitors.
Integration & Tech
Developer experience and technical capabilities
API Type
REST API + hosted widget
Onboarding
Unknown (brand effectively retired)
Sandbox
Test environment available at test.oppwa.com with test card numbers and simulated local-method flows. Standard OPP sandbox.
Mobile SDK
No
White-Label
COPYandPAY hosted widget is white-labelable — CSS overrides, custom labels, brand control. Same OPP (Open Payment Platform) framework used by ACI Worldwide.
Docs Quality
Adequate
2-4 weeks
Integration Assessment
REST API on the Open Payment Platform stack — the same OPP framework ACI Worldwide licenses globally. Production endpoints sit at oppwa.com, sandbox at test.oppwa.com. Bearer-token authentication with access tokens issued from the Administration > Account data section of the merchant backend. The /v1/payments resource family handles preauthorization, capture, debit, credit, refund and reversal. COPYandPAY is the white-label hosted widget — a two-call pattern where the merchant POSTs to /v1/checkouts to prepare a checkout id, then renders the widget on the frontend with that id. Tokenization, recurring billing (INITIAL + REPEATED transaction marking) and scheduled payments are all standard OPP capabilities. What is missing is the modern PSP integration surface: no official SDKs in any language (no Node, no Python, no PHP, no Java, no .NET, no Go, no Ruby), no mobile SDKs (no iOS, no Android, no React Native, no Flutter), no Postman collection, no GitHub presence (the only 'primeiropay' result is an unofficial humbertofernandes community project). Documentation at developers.primeiropay.com is reasonably complete for the COPYandPAY widget and the server-to-server REST flow but has not been refreshed visibly since 2021 — there is no PIX-specific deep guide for example, despite PIX being the dominant Brazilian rail post-2021. Estimated integration time is 2-4 weeks for a vanilla card + Boleto + PIX setup, assuming you build your own SDK layer.
Risk & Compliance
Licensing, fraud prevention, and regulatory compliance
Compliance Context
PCI DSS Level 1 Service Provider certification at version 3.2 pre-acquisition — the highest tier and meaningful, but the certification belongs to corporate entities (PrimeiroPay S.A.R.L Luxembourg and PrimeiroPay Technology GmbH Germany) that have not operated independently since April 2021. 3D Secure 2 is supported on card transactions through the underlying acquirer integrations (Cybersource, Adyen). Fraud screening is inherited from those partner stacks — Cybersource Decision Manager and Adyen RevenueProtect — rather than a proprietary PrimeiroPay layer. There is no in-house machine learning fraud product. No published partnership with Sift, Ravelin, Sardine or other fraud specialists. KYC is merchant-side only (KYB) — there is no consumer-side identity-verification product for player onboarding the way Solidgate, Sumsub or Veriff offer. Tokenization runs against PrimeiroPay's PCI-scope vault using the standard OPP registrationId pattern, which is workable for recurring billing and one-click but is not network-token-grade.
About PrimeiroPay: Company Background
Company and product information
Company History
PrimeiroPay was founded in 2014 by Tim Werner (Managing Director and co-founder, FOM University of Applied Sciences in Economics and Management). The Luxembourg holding entity was PrimeiroPay S.A.R.L. The technical entity was PrimeiroPay Technology GmbH in Germany. The product was a cross-border LATAM PSP from day one — built to let international merchants accept Brazilian Boleto, Mexican OXXO and Colombian Baloto without registering local entities in each country.
Key pre-acquisition partnerships came in 2017-2019. The CyberSource partnership (PaymentsSource, December 2017) gave PrimeiroPay access to VisaNet for cross-border card processing across LATAM. The Adyen and Ingenico relationships extended local acquiring depth in markets where Cybersource was thinner. By 2019-2020 the platform was operating in Brazil, Mexico, Argentina, Colombia, Peru, Chile and Ecuador with roughly 30 LATAM-local methods plus international card acceptance.
dLocal asset-acquired PrimeiroPay on April 1, 2021 for $40 million — $38.7M cash on close plus $1.3M contingent consideration. The deal was announced March 11, 2021 and closed three weeks later. dLocal's Q2 2021 earnings release confirmed the acquisition contributed to its 'inorganic growth' in LATAM acquiring depth. dLocal itself went public on NASDAQ in June 2021 (DLO) two months after closing the PrimeiroPay deal, raising $617M in its IPO at a $9B fully diluted valuation. PrimeiroPay's brand was retained briefly but progressively wound down. The primary domain primeiropay.com began redirecting to dLocal sales pages by 2022. A secondary site at v2.primeiropay.com rebranded as 'Paired Payments' but never gained traction. The LinkedIn page is now titled 'PrimeiroPay (exit to DLO)' which is unusually explicit branding for a discontinued entity. As of May 2026 the v2 site's TLS certificate is expired — a credible operational neglect signal.
What Users Say: Trustpilot & Review Analysis
Our analysis of 0 reviews from Trustpilot and industry sources
Trustpilot Presence
PrimeiroPay has no public Trustpilot profile. The pre-acquisition merchant base was small (B2B-only with approximately five employees on the operator side) and never generated the review volume that creates a Trustpilot footprint. The current 'Paired Payments' rebrand at v2.primeiropay.com also has no Trustpilot presence — consistent with a brand that is not operating as a real go-to-market vehicle. For independent third-party validation, the strongest signal is the dLocal acquisition (April 2021, $40M) and the PCI DSS Level 1 certification — both are verifiable through SEC filings and the PCI Security Standards Council registry.
Notable Clients
No public iGaming client list. Pre-acquisition PrimeiroPay marketed subscription gaming (game top-ups, MMO billing, in-app purchases) and cross-border digital-goods merchants but did not publish named client references in marketing materials. Industry coverage from 2018-2020 mentioned the Cybersource partnership and the Adyen/Ingenico integrations rather than specific merchant logos. The Citi Latin America video testimonial from 2018 (YouTube) is one of the few direct merchant-side references on record. Post-acquisition the client book moved across to dLocal and is no longer disclosed under the PrimeiroPay brand.
Operational Details
Business terms, contracts, and support
Asset-acquired by dLocal (Nasdaq: DLO) on April 1, 2021 for $40M ($38.7M cash + $1.3M contingent). Per the dLocal Q2 2021 earnings release, the acquisition added local LATAM acquiring depth in markets where dLocal wanted faster build. The PrimeiroPay LinkedIn page is literally titled 'PrimeiroPay (exit to DLO)'. The primary domain primeiropay.com now redirects to dLocal sales pages. A second-tier domain v2.primeiropay.com is rebranded 'Paired Payments' but the TLS certificate is expired as of May 2026 and the site shows clear signs of neglect. developers.primeiropay.com hosts the original API documentation but has not been refreshed visibly post-acquisition. For new iGaming merchants in 2026, this is not a viable provider choice — go to dLocal directly.
Frequently Asked Questions
10 questions about PrimeiroPay
Technically yes, operationally no. The Luxembourg entity (PrimeiroPay S.A.R.L) and German tech subsidiary (PrimeiroPay Technology GmbH) still exist as corporate vehicles, and the developer documentation at developers.primeiropay.com is still live with API endpoints that continue to authorize transactions. But the brand has not been operating as a real go-to-market vehicle since the dLocal acquisition on April 1, 2021. The primary domain primeiropay.com redirects to dLocal sales pages. The secondary site at v2.primeiropay.com runs a 'Paired Payments' rebrand with an expired TLS certificate as of May 2026 — a clear signal of operational neglect. For new iGaming merchants, this is not a viable provider choice.
Yes. dLocal Limited (Nasdaq: DLO) acquired certain assets of PrimeiroPay S.A.R.L and PrimeiroPay Technology GmbH on April 1, 2021 for $40 million — $38.7M cash on close plus $1.3M contingent consideration. The deal was announced March 11, 2021. dLocal's Q2 2021 earnings release confirmed the acquisition contributed to its inorganic growth in LATAM local acquiring. dLocal itself went public on NASDAQ in June 2021 (ticker: DLO) two months after the PrimeiroPay close, raising $617M in its IPO at a $9B fully diluted valuation. The PrimeiroPay LinkedIn page is now explicitly titled 'PrimeiroPay (exit to DLO)' to mark the exit.
You can integrate against the API documentation at developers.primeiropay.com — the endpoints continue to authorize transactions — but you should not. The brand is wound down. New merchant inquiries flow to dLocal, who will quote dLocal's standard 2.7-7% emerging-markets pricing rather than any PrimeiroPay-branded rate. For iGaming specifically, PrimeiroPay was never positioned as a gambling PSP: no UKGC or MGA or Curacao licensing, no SoftSwiss or EveryMatrix connectors, no responsible-gaming API, no published licensed-casino references. Go to dLocal directly, or to a LATAM iGaming specialist like PayRetailers or AstroPay.
Seven LATAM countries: Brazil, Mexico, Argentina, Colombia, Peru, Chile and Ecuador. Local acquiring was through partner-bank arrangements with Cybersource (Visa's payment platform), Adyen and Ingenico — not through direct PrimeiroPay payment-institution licenses. Brazil and Mexico had the deepest coverage (Boleto, PIX, installments up to 12 months in Brazil and 18 months in Mexico, OXXO cash voucher in Mexico, full local-card acceptance). Colombia and Peru added Baloto and PagoEfectivo. Argentina, Chile and Ecuador were thinner — primarily card acceptance via Cybersource and Adyen. There was no European, US, Asian or African coverage.
Unknown — no published rate card. The only public pricing statement is 'percentage fee of each successful transaction, no fixed or gateway fees' which is not a useful disclosure. Brazilian transactions include the regulatory 0.38% IOF tax pass-through. Settlement runs monthly (T+30 from card authorization). Since the brand is wound down, any new pricing conversation routes to dLocal — and dLocal quotes 2.7-7% blended emerging-markets pricing depending on country mix, method mix and volume. The PrimeiroPay-branded quote is effectively the dLocal quote with a different cover sheet.
Yes, PIX is supported through the COPYandPAY widget and the server-to-server REST API. PrimeiroPay implemented PIX after the Brazilian Central Bank launched it in November 2020 — which gave the platform an additional Brazilian rail just months before the dLocal acquisition. The implementation is standard one-time PIX. PIX Cobranca (invoice PIX) and PIX Automatico (recurring PIX, BCB-launched June 2025) support is not visibly documented in the post-2021-frozen developer portal — for those rails, dLocal's current platform is the right reference, not PrimeiroPay's static docs.
None publicly named. Pre-acquisition PrimeiroPay marketed subscription gaming (Riot Games-type game top-ups, MMO subscriptions, in-app purchases) as a vertical but did not position itself as a regulated iGaming PSP. There are no licensed casino, sportsbook or poker operators on record as PrimeiroPay merchants. The 'online gaming and betting' mention in the current 'Paired Payments' marketing is generic industry-list filler, not evidence of real iGaming operator relationships. For iGaming-specific LATAM PSPs in 2026, PayRetailers (Slotegrator + SoftSwiss connectors, published iGaming case studies) and AstroPay (Betano, Novibet references, MGA license) are the categorical alternatives.
Yes — PCI DSS Level 1 Service Provider certification at version 3.2 pre-acquisition. Level 1 is the highest tier and applies to service providers handling more than 300,000 card transactions per year. The certification belongs to the pre-2021 corporate entities (PrimeiroPay S.A.R.L and PrimeiroPay Technology GmbH) and is meaningful as a security baseline. Post-acquisition the underlying infrastructure runs inside dLocal's stack, which holds its own PCI DSS Level 1 Service Provider certification — so the technical posture has improved if anything, but the certification on file is no longer the standalone PrimeiroPay credential.
Paired Payments is the rebrand applied to the v2.primeiropay.com domain after the dLocal acquisition. The intent appears to have been to retain a LATAM cross-border product surface separate from the main dLocal go-to-market — but the rebrand never gained traction. The site has no functional sales funnel, no published pricing, no recent blog posts, no LinkedIn activity and as of May 2026 the TLS certificate is expired. It is effectively a frozen marketing site, not an operating brand. The original primeiropay.com primary domain redirects to dLocal sales pages, which confirms where the actual commercial activity now lives.
Depends on the use case. For cross-border LATAM emerging-markets coverage with broad country depth, dLocal is the direct successor — same underlying acquirer relationships, much broader licensing (PI licenses in 30+ markets), published 2.7-7% pricing. For LATAM iGaming specifically with platform-aggregator connectors, PayRetailers (SoftSwiss + Slotegrator native connectors, 100+ direct LATAM methods). For player-facing LATAM wallet plus operator API, AstroPay (Betano and Novibet references, FCA EMI plus Brazilian PI, 4.3/5 Trustpilot from ~9,600 reviews). For Brazilian iGaming with BACEN-direct acquiring, EBANX or PagSeguro. PrimeiroPay's role in the LATAM PSP landscape is historical, not procurement-relevant in 2026.
Our Verdict: Should You Use PrimeiroPay?
Final assessment for iGaming operators
Overall iGaming Score
Summary
PrimeiroPay is a defunct brand. Founded in 2014 by Tim Werner in Luxembourg, asset-acquired by dLocal in April 2021 for $40 million, and progressively wound down since. The primary domain redirects to dLocal. The successor 'Paired Payments' site at v2.primeiropay.com has an expired TLS certificate. There is no Trustpilot, G2, Capterra or Glassdoor presence. There are no iGaming-specific licenses, no SoftSwiss or EveryMatrix connectors, no mobile SDKs, no published pricing and no current sales staffing visible. The underlying capability — cross-border LATAM acquiring across seven countries through Cybersource, Adyen and Ingenico partnerships — now lives at dLocal. For any new iGaming operator in 2026, this is a non-recommendation: go to dLocal directly.
Strongest Point
PCI DSS Level 1 Service Provider certification (version 3.2) at the corporate-entity level. The Open Payment Platform technical stack underneath the COPYandPAY widget — the same OPP framework ACI Worldwide licenses globally — is a real, working integration surface. Cross-border LATAM coverage across seven countries (Brazil, Mexico, Argentina, Colombia, Peru, Chile, Ecuador) with Boleto, PIX, OXXO, Baloto and PagoEfectivo. The 2021 exit to dLocal at $40M is itself a credibility signal: dLocal was willing to pay for the acquirer relationships and the LATAM-7 product depth.
Key Limitation
Brand effectively retired since April 2021. Primary domain redirects to dLocal. Successor 'Paired Payments' site has expired TLS certificate as of May 2026 and no functional sales funnel. No iGaming positioning at any point in the company's history — no UKGC, MGA, Curacao, US state or other gambling licensing; no SoftSwiss, EveryMatrix, BetConstruct, Bragg, Altenar or Slotegrator connectors; no responsible-gaming API; no published licensed-casino references. No published rate card. No mobile SDKs. No official GitHub or npm presence. No Trustpilot, G2, Capterra or Glassdoor footprint. T+30 monthly settlement cycle is uncompetitive versus daily and weekly competitors. ~5 employee headcount pre-acquisition meant the operating team was always too thin to build out modern PSP product surface.
Recommendation
Do not engage PrimeiroPay for new iGaming relationships in 2026. If you have a legacy PrimeiroPay contract from before April 2021, audit it carefully — confirm the actual signing entity (Luxembourg S.A.R.L vs German GmbH vs dLocal), confirm which obligations transferred in the asset acquisition, and route renewals through dLocal at current dLocal pricing. For new LATAM cross-border PSPs, go to dLocal directly (the direct successor with broader licensing), EBANX (Brazil and LATAM PSP with BACEN PI license), AstroPay (iGaming-experienced LATAM wallet plus operator API), or PayRetailers (iGaming-specialist LATAM with SoftSwiss and Slotegrator native connectors). For Brazilian iGaming specifically, PagSeguro and Mercado Pago are the BACEN-direct alternatives with public-company governance.
Pros
- PCI DSS Level 1 Service Provider certification at version 3.2 pre-acquisition — the highest tier, applicable to service providers handling 300k+ card transactions per year, and meaningful as a security baseline. The certification belonged to PrimeiroPay S.A.R.L (Luxembourg) and PrimeiroPay Technology GmbH (Germany) before those entities were absorbed into dLocal.
- LATAM-7 local acquiring depth through Cybersource (Visa), Adyen and Ingenico partner-bank arrangements. Boleto Bancario and PIX in Brazil, OXXO and SPEI in Mexico, PSE and Baloto in Colombia, PagoEfectivo in Peru, local card acceptance across Argentina, Chile and Ecuador. The 2021 dLocal acquisition at $40M was a market validation of this coverage.
- White-label hosted checkout via the COPYandPAY widget — the same Open Payment Platform framework ACI Worldwide licenses to dozens of PSPs globally. CSS overrides, custom labels, full brand control. Workable for merchants who want to avoid full PCI scope without redirecting to a third-party-branded checkout.
- Server-to-server REST API on the OPP stack with tokenization (registrationId pattern), recurring billing (INITIAL + REPEATED transaction marking), scheduled payments and one-click checkout. Standard modern PSP capabilities for an integration built in 2014-2020.
- Acquired by a publicly traded NASDAQ-listed acquirer (dLocal) in 2021, which means the underlying infrastructure now sits inside a SOX-compliant entity with audited financials. The technical posture has improved post-acquisition even if the standalone brand has wound down.
- Documentation at developers.primeiropay.com is reasonably complete for the core COPYandPAY widget and server-to-server REST flows — the docs are static but accurate for the 2014-2020 product surface.
Cons
- Brand effectively retired since the April 2021 dLocal acquisition. Primary domain primeiropay.com redirects to dLocal sales pages. Secondary site v2.primeiropay.com runs a 'Paired Payments' rebrand with an expired TLS certificate as of May 2026 — a credible operational neglect signal. LinkedIn page literally titled 'PrimeiroPay (exit to DLO)'.
- No iGaming positioning at any point in the company's history. No UKGC, MGA, Curacao, US state or other gambling-specific licensing. No SoftSwiss, EveryMatrix, BetConstruct, Bragg, Altenar or Slotegrator connectors. No responsible-gaming API. No published licensed-casino, sportsbook or poker operator references.
- No published rate card. The only public pricing statement is 'percentage fee of each successful transaction, no fixed or gateway fees' — useless for benchmarking. No method-specific MDR, no tier breakpoints, no FX markup, no rolling reserve schedule, no chargeback fee. Compares badly to dLocal (2.7-7% blended), EBANX (2.7% + R$0.30) and AstroPay (1-2.5%) all of which publish actual ranges.
- T+30 monthly settlement cycle. Card transactions settle to the merchant on a monthly basis after the acquirer pays PrimeiroPay — effectively 30 days from authorization. Uncompetitive in 2026 versus daily and weekly settlement options at LATAM-direct competitors. Optional accelerated settlement bypasses the acquirer delay but pricing is undisclosed.
- No first-party mobile SDKs. No iOS, no Android, no React Native, no Flutter, no Cordova. Mobile integrations rely on embedding the COPYandPAY web widget inside a WebView or making direct REST calls from native code — workable but a real gap versus competitors shipping native mobile libraries.
- No official GitHub organization. The only 'primeiropay' result on GitHub is an unofficial humbertofernandes/primeiropay Java/Vert.x community project, not vendor-maintained. No npm packages. No Postman collection. No developer-community surface area at all.
- Documentation has not been refreshed visibly since 2021. PIX-specific deep guidance, PIX Automatico (recurring PIX, BCB-launched June 2025) coverage, modern fraud signals and post-2021 OPP feature updates are absent from the static developer portal.
- Tiny pre-acquisition team (~5 employees per PitchBook). No public Trustpilot, G2, Capterra or Glassdoor profile at meaningful sample size. The third-party trust signal is essentially zero — not because the company was bad, but because it was small and B2B-only.
Ready to evaluate PrimeiroPay for your business?
PrimeiroPay vs. Alternatives: How It Compares
Similar payment processing solutions
For new iGaming LATAM coverage in 2026, do not engage PrimeiroPay — engage one of its categorical successors directly. dLocal is the direct asset-acquirer (April 2021, $40M) and now holds the underlying acquirer relationships plus payment-institution licenses in 30+ emerging markets. PayRetailers is the LATAM iGaming specialist with native SoftSwiss and Slotegrator platform connectors and 100+ direct LATAM methods. AstroPay is the LATAM wallet plus operator API with iGaming-specific licensing (FCA EMI, Brazilian PI, Isle of Man Class 8) and real gambling-operator references (Betano, Novibet). EBANX is the LATAM-focused PSP with cleaner published pricing (2.7% + R$0.30). For Brazilian iGaming specifically, PagSeguro and Mercado Pago are the BACEN-direct alternatives with public-company governance. None of these alternatives carries the wound-down-brand risk that PrimeiroPay carries today.
When to Choose an Alternative
dLocalChoose dLocal as the direct successor. dLocal asset-acquired PrimeiroPay in April 2021 for $40M, holds the underlying Cybersource and Adyen relationships plus its own PI licenses in 30+ emerging markets, and is the entity new merchant inquiries actually route to today. Published 2.7-7% blended pricing, NASDAQ-listed (DLO) since June 2021, audited financials. The categorical right answer for cross-border LATAM in 2026.
PayRetailersChoose PayRetailers for LATAM iGaming specifically. Native SoftSwiss and Slotegrator platform connectors, 100+ direct LATAM methods, $150k minimum monthly volume, published iGaming operator references. PrimeiroPay has none of those iGaming-specific assets.
AstroPayChoose AstroPay for LATAM-plus-Asia-plus-Africa with iGaming experience. FCA EMI license, Brazilian Central Bank PI, Isle of Man Class 8 license. 4.3/5 Trustpilot from 9,591 reviews. Published 1-2.5% deposit rates. Betano and Novibet operator references. Active brand with real go-to-market staffing.
EBANXChoose EBANX for cleaner LATAM cross-border pricing. BACEN PI license, ~15 LATAM countries, published 2.7% + R$0.30 flat pricing, clearer cross-border methodology than PrimeiroPay ever offered. Active, growing, well-staffed brand.
PagSeguroChoose PagSeguro for Brazilian-only iGaming with public-company governance. BACEN payment institution license since October 2018, NYSE-listed (PAGS) since January 2018, integrated digital banking via PagBank with 17.1M active clients. Direct Brazilian acquirer rather than a gateway over partner banks.
Mercado PagoChoose Mercado Pago for Brazilian iGaming if player-side wallet recognition matters at checkout. Part of MercadoLibre (NASDAQ: MELI), BACEN PI license, consumer wallet base PrimeiroPay never had.
dLocal
EBANX
AstroPay
PayRetailers
dLocal
Local/Regional PSP
EBANX
Local Methods PSP
PagSeguro
Local/Regional PSP
PayRetailers
Local LATAM PSP
AstroPay
Local Methods PSPEnd of Report. PrimeiroPay Provider Assessment Report 2026
Prepared and reviewed by the iGaming Payment Solutions Editorial Team · May 13, 2026