iGaming Payment Solutions
CoinsPaid Review
Is It the Right Payment Solution for Your iGaming Business?
Adequate
CoinsPaid is the crypto payment processor that 500+ online casinos already use, processing EUR 9.1 billion in 2024. A SoftSwiss connector that appears on SoftSwiss's own partner list (the Slotegrator one is CoinsPaid's own claim), 0.8% deposit fees, zero chargebacks and zero rolling reserves on crypto. Two things every operator should know before signing. North Korea's Lazarus Group hacked them twice in six months for a combined $45 million in 2023-2024; they survived and rebuilt security. And since July 1, 2026 the group holds no EU crypto authorization: Lithuanian operations were suspended in January 2026 and the legacy Estonian license lapsed when MiCA's transitional period ended, leaving CoinsPaid running on non-EU entities. A MiCA CASP application, disclosed June 30, 2026, is under review at Estonia's Finantsinspektsioon while the company operates in restricted-activity mode; a pending application is not authorization. If you run a crypto casino on SoftSwiss, CoinsPaid is likely already on your shortlist, but the compliance picture has changed.
What operators ask about CoinsPaid
What is the CPD token?
CoinsPaid's ERC-20 utility token: paying processing fees in CPD gives up to 50% discount. It sold at $0.02 in its August 2021 IDO on DaoMaker and SpacePort and now trades near zero with minimal liquidity, so buy in small batches against monthly fee obligations rather than holding a position.
CoinsPaid, not CoinPayments: start here
This page covers CoinsPaid, the crypto processor built for casinos: 500+ operators, 9.1 billion euros processed in 2024, deposits around 0.8 percent with zero chargebacks and zero rolling reserves, and a SoftSwiss connector that platform lists itself. The similarly-named general-purpose gateway with 2,200+ altcoins is CoinPayments, reviewed separately.
Two things decide whether the rest of this page matters to you: the pair of Lazarus Group hacks in 2023-2024, and the loss of EU authorization on July 1, 2026. Both are laid out in Compliance.
Deposit fee
Security certification
EU status
Catalog score
Quick Info
- Type
- Crypto Processor
- Founded
- 2014
- HQ
- Tallinn, Estonia
- Pricing
- % per transaction
- APMs
- 20+
- Settlement
- Instant
iGaming Score
- iGaming Fit
- 8.0
- Geographic Coverage
- 5.0
- Security & Compliance
- 5.0
- Fees & Pricing
- 9.4
- Tech & Integration
- 7.0
- User Trust
- 8.0
Our iGaming Score: 6.9/10
Weighted scoring across five criteria
| Criterion | Weight | Score | Rating |
|---|---|---|---|
| iGaming Fit 500+ casino clients, 70%+ of revenue from gambling, and a SoftSwiss connector that platform lists itself | 30% | 8.0 | Strong |
| Geographic Coverage Europe-focused with global reach. Direct EUR/USD settlement. Limited depth outside EU | 22% | 5.0 | Adequate |
| Security & Compliance KYC automation through Chainalysis and Crystal Blockchain and chargeback-free crypto rails, but no license of its own: the Estonian authorization lapsed July 1, 2026, and the MGA/Curacao frameworks it supports belong to its casino clients. Two Lazarus Group hacks are the other asterisk | 20% | 5.0 | Adequate |
| Fees & Pricing 0.8% mono-currency deposits, payouts from 0.3% (crypto mono-currency; fiat 1-3%), zero setup. CPD token cuts fees another 50% | 16% | 9.4 | Leading |
| Tech & Integration Single API, full sandbox, SoftSwiss connector is plug-and-play. 1-2 week integration | 12% | 7.0 | Strong |
| User Trust 4.0/5 Trustpilot from 19 reviews. 19 industry awards in 2024 including EiGE Best Payment Provider. CCSS Level 3 certified (2026) | 0% | 8.0 | Strong |
| Overall | 100% | 6.9 | Adequate |
We score each provider on 5 weighted criteria using a 1 to 10 scale. iGaming Fit carries the most weight at 30% because that is what matters most for gambling operators. Geographic Coverage gets 22%. Security & Compliance gets 20%. Fees & Pricing gets 16%. Tech & Integration gets 12%. The final score is a weighted average of those 5. Trustpilot is shown for context but carries no weight, since player reviews of casinos are not a read on B2B acquiring quality.
Score Explanation
Fees carry the score. 0.8% on mono-currency deposits sits mid-pack across the ten crypto processors the catalog covers, under CoinGate at ~1% and BitPay at 1-2% but over B2BINPAY at 0.4%, XAIGATE at 0.2% and Request Network at 0.05%. Add the CPD token discount and effective cost drops to 0.4%. Zero rolling reserves and zero chargebacks on crypto transactions make the total cost picture attractive. Geographic Coverage reflects CoinsPaid's global reach with strong European infrastructure and direct EUR/USD settlement. Security takes the hit that drags the total down: the model credits only licenses CoinsPaid holds itself, and since MiCA's transitional period ended on July 1, 2026 there are none — the legacy Estonian authorization lapsed, and the MGA and Curacao frameworks it supports are client licenses, not its own. Automated KYC through Chainalysis and Crystal Blockchain and the chargeback-free crypto rail keep the dimension off the floor; the two Lazarus Group hacks totaling $45 million sit outside this number, so adjust downward if operational track record is part of your decision. iGaming Fit is the strongest dimension after fees: 70% of revenue comes from gambling operators, 500+ casinos run on the platform, and SoftSwiss lists the connector on its own partner page. It stops short of the top tier because CoinsPaid names no dedicated gambling desk of the kind Nuvei, Paysafe, Trustly and TrueLayer put in writing. User Trust reflects a 4.0/5 Trustpilot score from 19 reviews, too small a sample to mean anything on its own. The 19 industry awards in 2024 and CCSS Level 3 certification in 2026 suggest the B2B reputation is stronger than Trustpilot alone indicates.
Who Is CoinsPaid Best For?
The operator profiles that fit, and the ones that do not
Recommended For
- Crypto-native casino operators. Thirty percent or more of deposits arriving in crypto is the threshold where this pays off. CoinsPaid was built for this use case. The SoftSwiss integration means a casino on that platform can activate crypto deposits in days, not weeks. Over 500 casinos already run on it, which means edge cases and gambling-specific quirks have been worked through.
- SoftSwiss-platform casinos. CoinsPaid sits on the published SoftSwiss partner list, and the pre-built connector removes the custom integration work. Slotegrator support is CoinsPaid's own claim, unverifiable because Slotegrator publishes no partner list. If your platform is SoftSwiss, CoinsPaid is effectively the default crypto processor. Most competing crypto gateways require custom API work with these platforms.
- Curacao and offshore-licensed operations. Serious AML infrastructure without an EU-authorized counterparty behind it. ISO 27001, Chainalysis integration and automated KYC checks mean your compliance team spends less time screening crypto deposits. Be clear about the boundary though: since July 1, 2026 CoinsPaid holds no EU crypto authorization, so operators whose framework requires a MiCA-licensed CASP need CoinGate or another authorized processor instead.
- Volume operators weighing crypto cost against iGaming fit. The 0.8% deposit fee is not the category floor (Request Network is at 0.05%, XAIGATE 0.2%, NOWPayments 0.5%) but it buys a gambling-native product the cheaper rails do not have. Paying in CPD tokens drops that to 0.4%. Zero rolling reserves and zero chargebacks on crypto mean there are no hidden capital costs eating into margins.
Not Recommended For
- Fiat-focused operators. Most deposits arriving on cards, bank transfers or e-wallets change the calculation. CoinsPaid does have a fiat settlement layer, but it is a crypto processor first. For fiat-dominant traffic, Nuvei gives you 720+ methods with smart routing, or Trustly handles European open banking at 0-1%.
- Security-paranoid compliance teams. Two hacks by the same attacker group in six months is a pattern, not an accident. CoinsPaid has rebuilt security since then, but if your board requires a clean operational history for payment partners, this will not pass due diligence.
- Small operators below CoinsPaid's negotiated volume floor. CoinsPaid publishes no hard minimum, but onboarding filters out smaller operations in practice. NOWPayments has no minimum at all and offers faster self-service onboarding. CoinPayments also works without minimums.
- Operators needing 100+ payment methods. CoinsPaid covers 20+ cryptocurrencies and some fiat conversion, not 200+ methods. If you need cards, local bank transfers, e-wallets and crypto all through one integration, Nuvei serves you better with 720+ payment methods across 52 markets on its own count.
Geographic Coverage
Per-market verdict, regions, and market focus
Regions
- Global (crypto)
Coverage Analysis
Europe is home base, historically at least. The EUR/USD settlement infrastructure means European operators get the smoothest technical experience, and direct fiat conversion into EUR works well for MGA-licensed casinos. The licensing no longer matches the infrastructure though: since July 1, 2026 CoinsPaid holds no EU crypto authorization, so the European strength is operational rather than regulatory. Global reach exists technically since crypto is borderless, but CoinsPaid's real operational strength is in EU-facing markets. Asia has some presence through Slotegrator casinos serving Asian markets. Latin America and Africa have minimal direct support. NOWPayments has broader geographic neutrality since they support 350+ coins and work with any market. CoinGate matches the European focus with a MiCA license from Lithuania. For operators outside Europe, CoinsPaid still processes transactions fine since the blockchain does not care about geography, but the compliance tooling and account management are optimized for EU operators.
Regional Breakdown
The broader EU market is where CoinsPaid's infrastructure works best, even after the group lost its EU licensing footing in 2026. MGA-licensed casinos get smooth integration because CoinsPaid already supports that licensing framework natively, though they now need to weigh the missing CASP authorization. Curacao operators work too, and the compliance overlay is lighter there. The SoftSwiss connection matters geographically because SoftSwiss casinos tend to serve European and CIS markets, which is where CoinsPaid has the strongest infrastructure. For Asia, the Slotegrator connector opens doors since Slotegrator serves a lot of Asian-facing operations. But CoinsPaid does not have dedicated local acquiring in specific Asian markets the way Nuvei does. Middle East, Africa and Latin America are technically reachable since anyone with a crypto wallet can transact, but there is no localized support or compliance infrastructure for those regions. If your player base sits in LATAM, AstroPay handles that market. If you need global coverage across fiat and crypto, Nuvei runs in 52 markets on its own count. CoinsPaid is the right choice when your core market is Europe, crypto is a significant portion of your deposit mix, and your own license does not require a MiCA-authorized processor.
Gambling Licenses Served
- MGA
- Curaçao
- Estonia
Key Features for iGaming Operators
Products, payment methods, and verticals
Key Products
Crypto Gateway, Fiat settlement, Operator tools
Four products for operators. CryptoProcessing is the core: a payment gateway that accepts 20+ cryptocurrencies with instant fiat conversion into 40+ currencies. The Business Wallet is a corporate crypto wallet that works without API integration, useful for treasury management. The Crypto SaaS product lets you white-label CoinsPaid's entire processing infrastructure under your own brand. And there is the CPD token, an ERC-20 utility token that gives fee discounts of up to 50% when used to pay processing charges. For most casino operators, CryptoProcessing is the only product that matters. Integrate the API, accept crypto deposits, settle in EUR or USD. The other products fill niches for operators who want more control over their crypto treasury or want to run payment processing as a service themselves.
Payment Methods
20+ cryptocurrencies including BTC, ETH, USDT, ADA, XRP, SOL, DOGE, TRX, LTC and USDC. Recent additions include ETH and USDC on Arbitrum and Base Layer 2 networks for faster and cheaper transactions. The broader account system supports over 140 cryptocurrencies for send and receive. Fiat conversion covers 40+ currencies, so players deposit in crypto and you settle in EUR or USD. No chargebacks on any crypto transaction since blockchain payments are irreversible by design. The flow for players is simple: they select cryptocurrency at checkout, send from their wallet, the casino credits their balance once the blockchain confirms. For Bitcoin that takes 10-20 minutes, for USDT on Tron it is seconds. Compared to NOWPayments with 350+ coins, CoinsPaid covers fewer assets but the ones that actually matter for casino deposits. Over 90% of crypto gambling transactions use BTC, ETH and USDT anyway. CoinGate does 70+ cryptos, CoinPayments does 40+. The real differentiation is not coin count but the fiat conversion engine and iGaming-specific tooling.
Verticals
iGaming makes up over 70% of CoinsPaid's business. This is not a general-purpose crypto processor that happens to serve casinos. The product roadmap, support team, compliance infrastructure and integration partnerships all point at gambling operators specifically. When you open a support ticket, the person on the other end understands what a GGR is, why settlement speed matters for player retention, and how gambling license requirements affect payment processing. NOWPayments and CoinPayments both serve iGaming but treat it as one vertical among many. BitPay barely touches the gambling sector at all. CoinsPaid's closest competitor in terms of iGaming focus is CoinGate, but CoinGate has a smaller casino client base.
- iGaming
- Crypto
| Feature | Status | Details |
|---|---|---|
| Deposit Processing | Available | 20+ payment methods, Instant |
| Withdrawal / Payout | Available | Instant / 24h |
| Instant Withdrawals | Available | Instant / 24h |
| KYC / AML Built-in | Available | Full auto |
| Chargeback Protection | Available | 0% (crypto) |
| Multi-Currency | Available | 20+ crypto, EUR, USD |
| API Integration | Available | Single API |
| Local Payment Methods | Not available | Not offered first-party |
| iGaming Specialization | Available | Built for casinos: 500+ operators, 70%+ of revenue from gambling, SoftSwiss connector on that platform's own partner list |
| Geographic Coverage | Available | 150 countries across Global (crypto) |
Pricing & Fee Structure
Fee structure and pricing model
Rate Card
~0.8%
0.3% crypto mono-currency, 1% multi-currency; fiat payouts 1-3%
Instant (crypto)
20+
0% for crypto
0.5-1%
0 / none
$0
Yes
Pricing Details
Published fees, which is rare for crypto processors. Mono-currency deposits cost 0.8%. If a player deposits BTC and you want BTC, that is your rate. Multi-currency deposits at 1% cover the scenario where a player sends BTC and you want ETH. Crypto-to-fiat conversion runs 1.5%, the most common setup for casinos: player deposits BTC, you receive EUR. Payouts are cheaper at 0.3% for crypto mono-currency and 1% for multi-currency, while fiat payouts run 1-3%. No setup fees and no recurring fee while active (a $25/month inactivity fee applies after 90 days without transactions), no rolling reserves on crypto transactions. The CPD token changes the math. Paying processing fees in CPD instead of having them deducted from settlements gives you a 50% discount. That drops a 0.8% deposit fee to 0.4%, or a 1.5% crypto-to-fiat conversion to 0.75%. You do need to buy and hold CPD tokens to use this, which introduces its own risk since the token trades at about $0.003, down significantly from its $0.02 IDO price. NOWPayments charges 0.5-1% with no token discount option. CoinGate is around 1%. BitPay charges roughly 1% but requires $200k minimum volume and a 12-month contract. For a casino processing $500k monthly in crypto deposits with fiat conversion, CoinsPaid costs roughly $7,500 per month before CPD discounts, or about $3,750 with full CPD usage.
Negotiation Tips
Start by clarifying which fee tier applies to your setup. Most casinos want crypto-to-fiat conversion, which is the 1.5% rate, not the 0.8% headline number. If you can hold some crypto treasury and settle partially in crypto, the 0.8% mono-currency rate applies to that portion. Ask about volume discounts above $500k and $1M monthly thresholds. The CPD token discount is real but understand the risk: you are holding a small-cap token that has lost most of its IDO-era value. If you commit to using CPD, buy tokens in small batches rather than holding large positions. The conversion FX markup of 0.5-1% stacks on top of processing fees when you settle in fiat, so get the exact spread for your settlement currency pair before signing. Compare total cost carefully: CoinsPaid at 1.5% plus 0.5% FX equals roughly 2% all-in for crypto-to-fiat. NOWPayments at 0.5-1% plus 0.5% conversion is about 1-1.5% all-in. The difference comes down to whether the SoftSwiss integration and iGaming-specific tooling justify the premium.
Speed & Settlement
Transaction processing and settlement timelines
Instant
Player-initiatedInstant / 24h
Operator payoutInstant (crypto)
To operator accountCrypto + EUR/USD
Settlement optionsCrypto deposits confirm as fast as the blockchain allows. USDT on Tron is seconds. Bitcoin takes 10-20 minutes for a single confirmation, though many casinos credit after zero confirmations for small amounts. Fiat conversion from crypto happens instantly once the deposit confirms. Withdrawal payouts are instant for crypto at the 0.3% mono-currency rate. Fiat withdrawals take up to 24 hours. Settlement to your operator account is instant for crypto holdings or T+1 for fiat conversion. That puts CoinsPaid ahead of Nuvei at T+2 to T+7 and Worldpay at similar ranges. Brite does same-day fiat settlement at T+0, which is faster. Refund processing is instant for crypto and 24 hours for fiat. The new Arbitrum and Base Layer 2 support means ETH and USDC transactions on those networks settle in seconds with lower gas fees than mainnet Ethereum. Mass payouts handle batch processing for affiliate commissions or promotional credits.
Integration & Tech
Developer experience and technical capabilities
- API Type
- Single API
- Onboarding
- 3-7 days
- Sandbox
- Yes - full sandbox
- Mobile SDK
- Yes
- White-Label
- No
- Docs Quality
- Good
Integration Time
1-2 weeks
Pre-Built iGaming Integrations
- SoftSwiss
- Slotegrator · claimed
Integration Assessment
Single API with full documentation at docs.coinspaid.com. Rated Good quality. The SoftSwiss connector is pre-built and that platform lists it, so integration there is configuration rather than development; the Slotegrator connector is CoinsPaid's own claim. For custom backends, expect 1-2 weeks of integration work. Full sandbox environment for testing. Mobile SDK available. The API handles deposits, withdrawals, fiat conversion, mass payouts and transaction monitoring through one endpoint set. White-label checkout theming is available for large enterprise accounts with dedicated account managers; standard API integrations show CoinsPaid-branded checkout. Webhook notifications for transaction status updates. Daily CSV exports and dashboard for reconciliation. Compared to NOWPayments where integration takes minutes through plugins, CoinsPaid requires more setup time but delivers deeper iGaming-specific functionality.
Risk & Compliance
Licensing, fraud prevention, and regulatory compliance
Supported Gambling Licenses
- MGA
- Curaçao
- Estonia
- KYC/AML Automation
- Available. Full auto
- Chargeback Protection
- Available. 0% (crypto)
- Licenses
- No EU authorization since July 1, 2026 (Estonian FVT000166 lapsed; MiCA CASP application pending)
- Fraud Prevention
- KYB/AML audits
- Responsible Gaming
- Yes (API)
- Tokenization
- Yes
- Dispute Resolution
- Dedicated manager
Compliance Context
ISO 27001 certified by Bureau Veritas. CCSS Level 3 certified by Hacken in 2026, the highest cryptocurrency security standard covering key management and wallet infrastructure. KYC and AML tools from Chainalysis, Shufti Pro, Crystal Blockchain and LSEG. Full automated KYC with blockchain risk scoring built in. Ledger Enterprise cold storage for reserve funds. Tokenization and customer vault for recurring transactions. Supports MGA, Curacao and Estonian gambling licenses. The compliance tooling is in place; the license behind it is not. The legacy Estonian FIU license (FVT000166) under Dream Finance OU ceased to be valid on July 1, 2026 when MiCA's transitional period ended without a CASP authorization to replace it, Lithuanian operations were suspended in January 2026, and the group currently serves clients through non-EU entities. Now for the part that matters more than any certification: CoinsPaid was hacked for $37.3 million in July 2023 by North Korea's Lazarus Group through a social engineering attack where an employee downloaded malicious code from a fake job interview. Six months later, in January 2024, the same group hit them again for $7.5 million using a similar method. CoinsPaid claims no client funds were affected in either incident and partnered with Match Systems for forensic investigation. They have since strengthened internal security controls, integrated Ledger Enterprise cold storage, and earned both ISO 27001 and CCSS Level 3 certifications. Whether that is enough depends on your risk tolerance. The compliance tooling is solid. The operational security track record has a significant gap.
Regulatory Position
The EU licensing picture emptied out in 2026. The legacy Estonian FIU license (FVT000166) covering virtual currency exchange and wallet services under Dream Finance OU, renewed under Estonia's tightened crypto regime in September 2023 after a process that took 15 months, ceased validity on July 1, 2026 when MiCA's transitional period ended. Finantsinspektsioon confirmed there is no grace period, and no CASP authorization has been granted in its place. Dream Finance disclosed on June 30, 2026 that a CASP application is under review at Finantsinspektsioon, with the company in self-imposed restricted-activity mode (no new clients, accounts or agreements, no active EEA marketing) while it waits. Lithuanian VASP operations were suspended in January 2026 after failing to transition under MiCA, and Dream Finance entities in El Salvador and Poland have been liquidated, leaving the group serving clients through non-EU entities. The compliance tooling is still real: ISO 27001 certified by Bureau Veritas, CCSS Level 3 certified by Hacken in 2026 for key management and wallet infrastructure, KYC and AML through Chainalysis, Crystal Blockchain, Shufti Pro and LSEG. Supports operators licensed under MGA, Curacao and Estonian frameworks. For operators, the practical read: your crypto deposits run through an audited, well-tooled processor that currently holds no EU authorization, so anyone who needs a MiCA-licensed CASP should route through one, with CoinGate the closest peer in this catalog.
About CoinsPaid: Company Background
Company and product information
- Company Name
- CoinsPaid
- Headquarters
- Tallinn, Estonia
- Founded
- 2014
- Employees
- 200+
- Company Type
- Private
- Product Type
- Crypto Processor
- Licenses
- No EU authorization since July 1, 2026 (Estonian FVT000166 lapsed; MiCA CASP application pending)
- Key Products
- Crypto Gateway, Fiat settlement, Operator tools
- Website
- coinspaid.com
- Supported Verticals
- iGaming, Crypto
- Integration Type
- Single API
- Settlement Speed
- Instant (crypto)
- Onboarding Speed
- 3-7 days
- Named iGaming Clients
- Skythor N.V., 7Bit Casino, King Billy, PlayAmo, Joo Casino, Golden Star Casino, GunsBet, iWild Casino, Vavada
Company History
The company behind CoinsPaid started in Estonia around 2014 building crypto payment infrastructure before most people knew what a stablecoin was. The early product was simple: let merchants accept Bitcoin and receive euros. By 2018 the processing engine had matured enough to handle real volume, the CoinsPaid brand launched, and the team made a deliberate bet on online gambling as the primary market. Not a hard choice. Crypto casinos were growing fast and the existing payment rails did not want their business.
Growth came from a smart distribution strategy. CoinsPaid integrated directly with SoftSwiss and Slotegrator, the two largest white-label casino platforms. Every new casino launching on those platforms became a potential CoinsPaid client with minimal integration effort. By 2023 transaction volume reached EUR 7.9 billion annually and the client list exceeded 500 casinos. Then came the worst year in the company's history. In July 2023, North Korea's Lazarus Group stole $37.3 million through a social engineering attack. They spent six months on reconnaissance, targeted employees with fake job offers on LinkedIn, and one person downloading malicious code was enough to breach the system. In January 2024, the same group came back and took another $7.5 million. CoinsPaid survived both attacks, claimed client funds were unaffected, and invested heavily in rebuilding security.
Today CoinsPaid employs roughly 200 people across five continents. Revenue for 2024 was EUR 32.4 million with profit margins above 50%. Transaction volume grew to EUR 9.1 billion. The company holds ISO 27001 certification, CCSS Level 3 certification from Hacken, and collected 19 industry awards in 2024 including Best Payment Provider at the European iGaming Excellence awards. The EU licensing footprint is gone, though. Lithuanian operations were suspended in January 2026 after the MiCA grandfathering period expired and CoinsPaid did not obtain a new CASP license. The legacy Estonian FIU license (FVT000166) then ceased validity on July 1, 2026 when Estonia's own transitional period ended, with Finantsinspektsioon confirming no grace period, and no MiCA CASP authorization has been granted in its place. A CASP application, disclosed June 30, 2026, is under review while the company runs in restricted-activity mode. Dream Finance entities in El Salvador and Poland have been liquidated, which leaves the group operating through non-EU entities in Delaware and Canada. Still privately owned under Dream Finance OU. FinTelegram has published whistleblower-backed allegations about connections between CoinsPaid, AlphaPo, and SoftSwiss ownership structures, including claims that CoinsPaid functions as a captive payment rail for the SoftSwiss ecosystem. CoinsPaid calls these a smear campaign. Active litigation on both sides.
What Users Say About CoinsPaid
Our analysis of 19 reviews from Trustpilot and industry sources
Remaining 5% are 2-4 star reviews. Trustpilot does not publish a programmatic breakdown for intermediate ratings, so we report only the verified 5★ and 1★ shares.
Review Analysis
4.0/5 on Trustpilot from 19 reviews. That sample size tells you almost nothing. For context, NOWPayments has 4.4/5 from 854 reviews and CoinGate has 3.5/5 from 1,702 reviews. BitPay sits at 1.2/5 from 291 reviews but those are mostly consumer complaints about their wallet app. CoinPayments has 3.8/5 from 1,088 reviews. The existing CoinsPaid reviews mention stable platform performance, fast transactions and responsive support. Not enough negative reviews to identify any meaningful complaint patterns.
Context for Operators
The low review count makes sense for a B2B processor. CoinsPaid's clients are casino operators, not end consumers. Players do not interact with CoinsPaid directly. They see a Bitcoin address to send funds to, not a CoinsPaid checkout page. There is no natural consumer touchpoint that generates Trustpilot reviews. The 19 industry awards in 2024 and CCSS Level 3 certification in 2026 are better signals of B2B quality than Trustpilot alone. If you want consumer review data as a proxy, check how players rate deposit and withdrawal experiences at casinos running on CoinsPaid.
Named iGaming Clients
Skythor N.V., 7Bit Casino, King Billy, PlayAmo, Joo Casino, Golden Star Casino, GunsBet, iWild Casino, Vavada
Over 800 merchants total, with 500+ being online casinos. Wild Casino and Cloudbet are publicly associated with the platform, and independent reporting also names King Billy, PlayAmo and Bitcasino. The SoftSwiss connection means hundreds of white-label casinos run CoinsPaid as their default crypto processor. Transaction volume of EUR 9.1 billion in 2024 and EUR 32.4 million in revenue confirm significant scale. The 19 industry awards in 2024 across 13 different programs suggest strong B2B reputation within iGaming, even if the broader public profile is mixed because of the hack history.
Operational Details
Business terms, contracts, and support
- Dedicated Account Manager
- Yes
- Minimum Monthly Volume
- Negotiated; no public floor
- Contract Lock-In
- No
- Migration Support
- Yes
- Min/Max Transaction
- $1 - $250,000
- Mass Payouts
- Instant batch · 100 txns per batch (CSV). Per-tx limits configurable per account. Multi-user approval for large withdrawals.
- Biometric / One-Click
- Yes
- Reporting
- Daily CSV + dashboard
Onboarding takes three to seven days and CoinsPaid filters at the door: there is no published minimum, but the sales process screens out small books, and the volume floor is negotiated case by case. There is no lock-in once signed, migration off another processor is supported, and every account gets a manager rather than a ticket queue. Transactions run from $1 to $250,000, mass payouts go out in batches of 100 by CSV with per-transaction limits set per account and multi-user approval on large withdrawals. Reporting is a daily CSV plus dashboard. Fees are published rather than quoted, and a $25 monthly inactivity charge starts after 90 days without transactions.
Frequently Asked Questions
8 questions about CoinsPaid
CoinsPaid holds ISO 27001 certification and CCSS Level 3 certification (the highest crypto security standard, audited by Hacken in 2026), with KYC tools from Chainalysis and Crystal Blockchain. Over 500 casinos use it. Two asterisks. Security: $37.3 million stolen by Lazarus Group in July 2023, then $7.5 million more in January 2024; CoinsPaid claims no client funds were lost and has rebuilt security since, culminating in the CCSS Level 3 audit. Licensing: since July 1, 2026 CoinsPaid holds no EU crypto authorization, because the legacy Estonian license lapsed with MiCA's transitional deadline and Lithuanian operations were suspended in January 2026. A CASP application is under review at Estonia's Finantsinspektsioon; until granted, the company remains unauthorized for EU-facing crypto. Compliance tooling is solid. The license and the operational security history are not.
Mono-currency deposits 0.8%, multi-currency 1%, crypto-to-fiat conversion 1.5%. Payouts at 0.3% mono-currency and 1% multi-currency; fiat payouts run 1-3%. No setup fees; no monthly fee while active ($25/month after 90 days of inactivity). CPD token gives 50% discount on all processing fees. A casino doing $500k monthly in crypto-to-fiat deposits pays roughly $7,500, or $3,750 with CPD token usage. Add 0.5-1% FX markup on fiat settlement.
Yes, twice. In July 2023 North Korea's Lazarus Group stole $37.3 million through social engineering, targeting employees with fake LinkedIn job offers. In January 2024 the same group took another $7.5 million using a similar method. CoinsPaid says client funds were not affected in either incident. They have since strengthened security, added Ledger Enterprise cold storage, and earned ISO 27001 certification. The incidents are well documented and will come up in any due diligence process.
Global technically, since crypto is borderless. Strongest in Europe with direct EUR/USD settlement and MGA/Curacao support, though since July 1, 2026 there is no EU crypto authorization behind that footprint. Asia reachable through Slotegrator casinos. No dedicated infrastructure for LATAM, Africa or Middle East markets. For European crypto casinos, coverage is solid on the rails and thin on the license. For anything beyond Europe, the processing works but the compliance tooling and support are not localized.
SoftSwiss operators can go live in days on the pre-built connector. Custom API integration takes 1-2 weeks. Full sandbox available for testing. High-risk onboarding adds 3-7 days for compliance review. Documentation is rated Good. Compared to NOWPayments at minutes for self-service or Nuvei at 2-4 weeks, CoinsPaid sits in the middle of the integration timeline.
CoinsPaid converts crypto to fiat in 40+ currencies, but it is a crypto processor, not a fiat gateway. Players deposit cryptocurrency. You receive fiat. If you need players to deposit via cards, bank transfers or e-wallets, you need a separate provider. Nuvei handles 720+ fiat methods globally. Trustly covers European open banking. CoinsPaid handles the crypto side of your payment stack.
NOWPayments supports 350+ coins versus CoinsPaid's 20+. NOWPayments has no minimum volume; CoinsPaid's floor is negotiated per merchant with no published figure. NOWPayments charges 0.5-1%, CoinsPaid charges 0.8-1.5% depending on conversion type. CoinsPaid wins on iGaming specialization: SoftSwiss connector, 500+ casino clients, dedicated gambling support. NOWPayments wins on breadth, speed of setup, and a cleaner security record. Pick CoinsPaid for the iGaming tooling, NOWPayments for flexibility and cost.
Yes. SoftSwiss lists CoinsPaid on its own payment-partner page, so that one checks out; the Slotegrator connector is CoinsPaid's own claim. For SoftSwiss casinos, CoinsPaid activation is closer to configuration than development. Most SoftSwiss crypto casinos already run CoinsPaid. If you are launching on SoftSwiss and need crypto payments, CoinsPaid is the path of least resistance. NOWPayments has a NuxGame connector rather than a SoftSwiss one, and less iGaming-specific feature depth.
Our Verdict: Should You Use CoinsPaid?
Final assessment for iGaming operators
Overall iGaming Score
Summary
CoinsPaid is the most iGaming-specialized crypto processor in the market, processing EUR 9.1 billion annually with 500+ casino clients and direct SoftSwiss integration. Pricing is competitive, compliance tooling is solid, and the product clearly serves gambling operators first. Two major security breaches in 2023-2024 are impossible to ignore, and since July 1, 2026 the group holds no EU crypto authorization after the MiCA transition retired its legacy licenses. Whether the post-hack rebuild and the post-MiCA entity structure fit your risk appetite is the whole question.
Strongest Point
iGaming specialization that no other crypto processor matches. Unlike general-purpose gateways, CoinsPaid was designed for casinos from the start. The SoftSwiss connector means a casino on that platform can go live in days. Over 500 casino clients means the edge cases that trip up generic processors have already been handled. When you call support, they understand your business.
Key Limitation
The security history. Two hacks by the same attacker group using the same social engineering method within six months suggests weaknesses that certifications and tools alone may not fix. CoinsPaid has since earned CCSS Level 3 certification, the highest crypto security standard, but the $45 million total loss and the reputational damage are real. The pattern is concerning for risk-averse operators. And the regulatory picture went from friction to gap in 2026: the Lithuanian suspension in January, entity liquidations in El Salvador and Poland, and the legacy Estonian license void as of July 1 with no CASP authorization to replace it, only an application pending at Finantsinspektsioon.
Recommendation
Use CoinsPaid if you run a crypto casino on SoftSwiss or Slotegrator and need a processor that understands your business. The integration is faster, fees are competitive, and the iGaming focus means your needs come first. Factor both the security history and the licensing gap into your due diligence: since July 1, 2026 there is no EU authorization behind the group. If your compliance team cannot accept the hack track record, NOWPayments offers broader coin coverage at similar pricing without the security incidents, though it holds no EU authorization either. CoinGate provides a MiCA-licensed European alternative with a clean record. For operators processing above $1M monthly in crypto, negotiate hard on the crypto-to-fiat conversion rate.
Pros
- Most iGaming-specialized crypto processor available. Over 70% of revenue comes from gambling, 500+ casino clients, and a SoftSwiss connector that platform lists itself. When competitors say they serve iGaming, CoinsPaid was actually built for it. Your support tickets get handled by people who know what a GGR is and why settlement speed affects player retention.
- Mid-pack crypto processing fees with an iGaming-tuned product around them. The 0.8% deposit rate sits above Request Network (0.05%), XAIGATE (0.2%), B2BINPAY (0.4%) and NOWPayments at the bottom of its 0.5-1% band, and below CoinGate at 1%. The CPD token discount drops effective cost to 0.4% on mono-currency deposits. Zero rolling reserves and zero chargebacks on crypto transactions mean no capital locked up earning nothing.
- A pre-built connector on the largest white-label casino platform. SoftSwiss lists CoinsPaid on its own partner page, so activation there is a configuration step rather than a development project. CoinsPaid says Slotegrator works the same way, which Slotegrator does not publish either way. For crypto-specific processing on SoftSwiss, CoinsPaid is the path of least resistance.
- Published fee schedule with no surprises. Most crypto processors negotiate everything behind closed doors. CoinsPaid publishes rates: 0.8% deposits, 0.3% payouts, 1.5% crypto-to-fiat. You know the baseline before talking to sales. NOWPayments, XAIGATE, B2BINPAY and Request Network are the other crypto processors in the catalog that publish a rate card.
- Instant fiat conversion in 40+ currencies. Player deposits BTC, you receive EUR in your settlement account the same day. No holding crypto on your balance sheet, no volatility exposure, no treasury management headaches. Settlement is instant for crypto or T+1 for fiat, faster than Nuvei at T+2 to T+7.
- Proven scale at EUR 9.1 billion processed in 2024 across 800,000+ monthly transactions. This is not a startup testing product-market fit. The infrastructure has been tested at volume. Revenue of EUR 32.4 million with 50%+ margins confirms a sustainable business, though the hack losses offset some of that financial picture.
Cons
- Two major security breaches in six months. $37.3 million stolen in July 2023, then $7.5 million in January 2024, both by North Korea's Lazarus Group using social engineering. The same attack method worked twice against the same company. CoinsPaid has rebuilt security since, but this is not a theoretical risk. It happened, and it happened again.
- Limited cryptocurrency selection compared to alternatives. 20+ coins covers the major assets but NOWPayments supports 350+ and CoinGate does 70+. If your player base uses altcoins or newer tokens beyond the standard BTC, ETH, USDT trio, CoinsPaid will not process those deposits. For most crypto casinos this matters less than the numbers suggest since 90%+ of deposits use major coins, but it is a real limitation.
- FinTelegram investigations into corporate structure create due diligence friction. Published allegations about connections between CoinsPaid, AlphaPo, and SoftSwiss ownership. CoinsPaid calls these a smear campaign and there is active litigation. Whether substantiated or not, these reports will surface during compliance reviews and require explanation to boards.
- A negotiated volume floor (no published figure) cuts out smaller operators and new launches in practice. NOWPayments and CoinGate both work without minimums. CoinPayments also has no floor. If you are processing under $100k, CoinsPaid will not take your business.
- CPD token discount comes with real financial risk. The token has lost nearly all of its value since the 2021 listing. Using CPD for fee discounts means buying and holding a small-cap token that could lose more value. The 50% fee discount is significant but you are effectively subsidizing it by taking on token price risk that has historically gone against holders.
Ready to evaluate CoinsPaid for your business?
CoinsPaid vs. Alternatives: How It Compares
Similar payment processing solutions
NOWPayments covers 350+ cryptocurrencies at 0.5-1% with no minimum volume and the fastest self-service onboarding of any crypto processor. CoinGate brings MiCA licensing from Lithuania and serves European operators who want regulatory certainty under the new EU framework. BitPay has the strongest US compliance with MSB licensing but charges more and locks you into 12-month contracts. CoinPayments is the budget option at 0.5% but with basic support and limited iGaming features.
When to Choose an Alternative
- NOWPayments
Choose NOWPayments if you need 350+ coins, no minimum volume, or want to go live in minutes through self-service. Best for crypto-first operators who prioritize coin coverage and low cost over iGaming-specific tooling.
- CoinGate
Choose CoinGate if MiCA licensing matters for your EU compliance framework. Similar European focus to CoinsPaid with 70+ cryptos and a clean operational history without security incidents.
- BitPay
Choose BitPay if US regulatory compliance is non-negotiable. MSB licensing covers US operations that most crypto processors cannot touch. Requires $200k minimum volume and 12-month contract.
- CoinPayments
Choose CoinPayments if you want the cheapest possible crypto processing at 0.5% with no minimums. The trade-off is ticket-based support only and limited iGaming-specific features.
- Nuvei
Pair with Nuvei when you need a fiat acquiring layer alongside crypto. It adds 720+ traditional payment methods and 50+ local acquiring markets that crypto-only processors cannot deliver.
Trustly
Paysafe- 7.0
NOWPayments
Crypto Gateway- Deposit Fee
- 0.5-1% (crypto)
- Settlement
- Instant (crypto) / T+1-3
- Methods
- 350+
- Rating
- 4.4/5
- 6.3
CoinGate
Crypto Gateway- Deposit Fee
- ~1%
- Settlement
- Instant (crypto)
- Methods
- 70+
- Rating
- 3.5/5
- 6.4
BitPay
Crypto Gateway- Deposit Fee
- 1-2% + 25c
- Settlement
- USD T+2 (ACH), EUR T+1 (SEPA)
- Methods
- 100+
- Rating
- 1.2/5
- 6.3
CoinPayments
Crypto Gateway- Deposit Fee
- 0.5-1%
- Settlement
- Instant
- Methods
- 40+
- Rating
- 3.8/5
Related Reading
Operator guides and analysis relevant to evaluating CoinsPaid.
- How to Get a Gambling Merchant AccountGuide →
- High-Risk Payment ProcessingGuide →
- Crypto Payment GatewaysGuide →
- iGaming Payment ProcessingGuide →
- Gaming Payment GatewayGuide →
- iGaming Acquirer Underwriting 2026: Files That Win, What Kills ItRead →
- iGaming PSP Comparison 2026: Card vs Crypto-Native Payment GatewaysRead →
- MiCA CASP Licenses: Which Crypto Payment Processors Hold One, Who Went DarkRead →
- Stablecoin Settlement for Gambling Operators: What's Actually LiveRead →
End of Report. CoinsPaid Provider Assessment Report 2026
Prepared and reviewed by the iGaming Payment Solutions Editorial Team ·