D24 Review
Is It the Right Payment Solution for Your iGaming Business?
By the iGaming Payment Solutions Editorial Team ·
What operators ask about D24
Is D24 legit?
Yes, as a live processor. D24 runs on the SOFTSWISS and SoftGamings casino platforms, PXP Financial sends its Brazilian Pix withdrawals over D24, and it serves 500+ clients. It holds no financial-services license, so partner institutions licensed in each market carry the money, and the contract counterparty is DIRECTA24 LLP, a UK partnership.
How much does D24 charge?
D24 sets every price in the merchant's contract, with no standard rate.
- Deposit and payout fees, FX markup, reserve, setup fee, minimum volume and lock-in: quoted per merchant
- Revenue-share pricing: No
Is D24 the same company as AstroPay?
No. D24 grew out of AstroPay's B2B merchant-processing arm, and on November 30, 2021 AstroPay's founders ceased to control it. The FCA restrictions placed on AstroPay's UK entity in June 2024 do not apply to D24.
Quick Info
- Type
- Local/Regional PSP
- Founded
- 2018
- HQ
- London, UK
- Pricing
- Quoted per merchant
- APMs
- 300+Mostly bank rails, wallets and cash vouchers across the Americas.
Our iGaming Score: 6.3/10
5 weighted criteria, with Trustpilot shown for context
- iGaming Fit
Signs gambling operators directly, SOFTSWISS and SoftGamings connectors, no dedicated iGaming team, no direct acquiring
- Weight
- 30%
- Score
- 8.0
- Rating
- Strong
- Geographic Coverage
Latin America, North America, Asia-Pacific and Africa, 30+ countries, no direct acquiring
- Weight
- 22%
- Score
- 6.5
- Rating
- Adequate
- Security & Compliance
No license held, merchant carries card chargebacks, fully automated KYC
- Weight
- 20%
- Score
- 4.0
- Rating
- Weak
- Fees & Pricing
Deposit rate quoted per merchant, no standard range
- Weight
- 16%
- Score
- 5.0
- Rating
- Adequate
- Tech & Integration
REST API, onboarding set case by case through sales
- Weight
- 12%
- Score
- 7.0
- Rating
- Strong
- User Trust
No Trustpilot rating
- Weight
- context only
- Score
- 5.0
- Rating
- Adequate
- Overall
- Weight
- 100%
- Score
- 6.3
- Rating
- Adequate
We score each provider on 5 weighted criteria using a 1 to 10 scale. iGaming Fit carries the most weight at 30%, because it measures whether and how directly the provider serves gambling. Geographic Coverage gets 22%. Security & Compliance gets 20%. Fees & Pricing gets 16%. Tech & Integration gets 12%. The final score is a weighted average of those 5. Trustpilot is shown for context but carries no weight, since player reviews of casinos are not a read on B2B acquiring quality.
Score Explanation
Security & Compliance is the lowest line at 4, because D24 holds no license in its own name and the merchant carries chargebacks on card deposits, with fully automated KYC as the one strength there. Fees & Pricing sits at 5 since every deposit rate is quoted per merchant and D24 has no standard range. iGaming Fit is higher at 8 on direct contracts with casino and sportsbook operators and ready connectors on SOFTSWISS and SoftGamings, though D24 runs no dedicated iGaming team and acquires directly in no market. A REST API with no set onboarding time puts Tech at 7. Geographic Coverage is 6.5 on four regions and 30+ countries with no owned acquiring, though only Brazil rates Solid, for offshore and licensed casino and sportsbook operators alike. The remaining 17 markets in the region rate Limited, except that Uruguay rates Not served for licensed operators. With no Trustpilot rating, User Trust is 5.
Who Is D24 Best For?
The operator profiles that fit, and the ones that do not
Recommended For
- Operators in two or more LatAm markets. One contract and one API cover Pix in Brazil, SPEI and OXXO in Mexico, PSE and Nequi in Colombia, Yape and PLIN in Peru and the cash-voucher networks behind them. If your deposits split across two or more of those countries, D24 replaces a separate local provider in each.
- Weekend cashouts for top players. If Pix keys, CVU accounts and CLABE accounts take most of your withdrawals and your players cash out on weekends, D24 pays those cashouts 7 days a week, so a weekend withdrawal does not wait for a Monday batch. Pilot your high-value players' withdrawals on it before moving the rest.
- Casinos on SOFTSWISS or SoftGamings. No custom build is needed on either platform, because SOFTSWISS runs D24 as a payment partner and SoftGamings resells it through its unified API. The connector leads into the same processor that signs gambling operators on direct contracts.
- Teams that build their own cashier. With no casino platform in between, your developers build straight on D24's REST API. D24 assigns API codes per country and keeps its documentation public, so your team can scope the whole build before the first sales call.
Not Recommended For
- Operators with players in Europe or the US. Canada is D24's only North American market outside Mexico, and D24 has no coverage in Europe or the US. Nuvei processes in 200 countries with 720+ methods and holds US state gaming vendor registrations. Trustly runs open banking in eight markets across Europe and the US and holds payment institution licenses from Finansinspektionen and the FCA.
- Compliance that requires a licensed PSP. No D24 entity holds an FCA, BCB, CNBV or other financial-services authorization, and every rail runs through partner institutions. An operator whose compliance requires a licensed payment counterparty fits PayRetailers, a BCB payment institution since April 2, 2024, or EBANX, which holds BCB payment initiator and e-money issuer authorizations.
- Crypto-first casinos. D24 takes no crypto deposits and pays out and settles only in fiat. NOWPayments charges 1% on crypto deposits with no minimum volume, and CoinsPaid charges 0.8-1%.
Geographic Coverage
Per-market verdict, regions, and market focus
Each market carries two verdicts, one for an offshore operator and one for a locally licensed one, because the same provider fits them differently. The overall score rates the company, and these verdicts rate its fit for your market.
Offshore operator
Curaçao / Anjouan license, serving grey and restricted markets.
Licensed operator
Holds the local license in a regulated market.
Market-by-market verdict
For an offshore operator, the strongest verdict is Solid for a casino in Brazil.
| Market | Casino | Sportsbook |
|---|---|---|
| BR Brazil | Solid58 | Solid58 |
| MX Mexico | Limited44 | Limited44 |
| AR Argentina | Limited44 | Limited44 |
| CL Chile | Limited44 | Limited44 |
| CO Colombia | Limited44 | Limited44 |
| PE Peru | Limited44 | Limited44 |
| CR Costa Rica | Limited44 | Limited44 |
| VE Venezuela | Limited44 | Limited44 |
| UY Uruguay | Limited43 | Limited43 |
| PA Panama | Limited41 | Limited41 |
The tier is the verdict. The small number orders providers inside a tier, and it is not a provider-level score. Full method on our methodology page.
Coverage Analysis
Latin America carries D24's business. Full method menus with per-country API codes run in Brazil, Mexico, Argentina, Chile, Colombia, Peru and Ecuador, and local methods extend to Uruguay, Paraguay, Bolivia, Venezuela, the Dominican Republic and six Central American countries, which makes 18 Latin American markets. Canada is covered too, and the full footprint spans 30+ countries. D24 owns no direct acquiring in any of them, so it inherits its partners' coverage, approval rates and failure modes on every rail. Outside the Americas D24 reaches 12 countries in Asia, among them India, Japan, Indonesia, Thailand, Turkey and Vietnam, and 18 in Africa, among them Nigeria, Kenya, Ghana, South Africa, Egypt and a set of Francophone markets. Every rail there runs through partners, with methods agreed country by country, so those regions start as a sales conversation. Europe and the US sit outside its footprint.
Regional Breakdown
Brazil: Pix carries the deposits, including Biometric Pix and Automatic Pix, with Elo debit, cards, PicPay, Mercado Pago and bank-specific deposits alongside. Withdrawals go to the player's CPF Pix key. Betting drives D24's Brazilian volume, so the company dropped Boleto on January 1, 2025, when the Law 14.790 betting payment rules limited bettor payments to Pix, TED and debit.
Mexico: SPEI carries bank deposits in embedded, redirect and SPEI Offline flows, and payouts go by SPEI to CLABE accounts. Cash players pay through OXXO and OXXOPay vouchers or a retail network of 7-Eleven, Walmart, Soriana and the Farmacias chains, and OXXO takes deposits only, so a cash depositor cashes out by SPEI. CoDi/DiMo and cards complete the menu.
Argentina and Chile: Argentina runs on CVU and CVUX transfers over Transferencias 3.0 and on Mercado Pago, pays out by CVU and requires DNI, CUIL or CUIT capture. The credited amount on CVUX and Mercado Pago transfers can differ from the requested one, so reconciliation runs on the local amount. Chile runs Webpay through Transbank for deposits only, the MACH and Tenpo wallets and named-bank deposits.
Colombia, Peru and Ecuador: Colombia has PSE, Nequi, Efecty and Bre-B. Peru has all three national rails, Yape, PLIN and PagoEfectivo, plus the Tupay QR suite, Niubiz agents and caja cash networks. Ecuador runs in USD on Guayaquil and Internacional bank deposits and Facilito and ServiPagos vouchers, while the Banco Pichincha rail is out of service.
Asia and Africa: India, one of D24's Asian markets, has banned payment processing for real-money gaming under its PROG Act since May 2026, so the country is closed to real-money gaming payments through any processor.
Key Features for iGaming Operators
Products, payment methods, and verticals
Key Products
- Payins
- Payouts
- KYC Tools
- QuickPay
- Fragments checkout
- Platform Booster
- Payment Links
D24 sells two core flows and the tools around them. Payins run the per-country method menus through the Deposits API, the Fragments SDK or hosted checkout, and QuickPay is the deposit product built to cut KYC steps out of the deposit flow. Payouts run through the Cashouts API and the merchant panel. KYC Tools sells the verification stack on its own, and Payment Links and a Reconciliation API work alongside the merchant panel. Platform Booster lets marketplaces and aggregators onboard sub-merchants with D24 as the processor of record.
Payment Methods
Most of D24's methods are bank transfers, wallets and cash vouchers rather than cards. Instant bank transfers lead the menu with Pix in Brazil, SPEI in Mexico, CVU in Argentina and PSE in Colombia. Mercado Pago, Nequi, Yape, PLIN, MACH and PicPay cover the wallet side, and cash vouchers run through OXXO, Efecty and PagoEfectivo. Bre-B, the instant system Colombia launched in September 2025, runs for both pay-in and cashout, and Pix comes in Biometric and Automatic versions as dedicated specializations. Cards run too, through partner institutions like every other rail.
Verticals
D24 signs gambling operators as merchants on its own contract and puts iGaming and gambling first among the industries its sales team takes on. The flows are built for betting: the Brazilian KYC screens out athletes and people barred from betting, and the Mexican flow rejects a deposit when the bettor is not the payer. D24 also signs payment providers and platforms as partners that route their own merchants through it, as SoftGamings and PXP Financial do, and it exhibits at SiGMA and SBC.
- iGaming
- eCommerce
- Marketplaces
- Trading
- Mobility
- Hospitality
- Deposit ProcessingAvailable
300+ payment methods, Instant (Pix/SPEI/wallets), with cash vouchers on confirmation
- Withdrawal / PayoutAvailable
Under 2 hours (bank transfers, 7 days a week)
- Instant WithdrawalsNot available
Payouts take under 2 hours (bank transfers, 7 days a week)
- KYC / AML Built-inAvailable
Full auto
- Chargeback ProtectionNot available
Merchant on cards, none on push payment
- Multi-CurrencyAvailable
BRL, MXN, ARS, CLP, COP, PEN, USD, CAD, + local currencies
- API IntegrationAvailable
REST API + SDK + hosted page + embedded UI + plugins
- Crypto SettlementNot available
Fiat settlement only
- Local Payment MethodsAvailable
Local methods in 18 markets
- iGaming SpecializationAvailable
Deep per-country LatAm method menus + bank-transfer payouts under 2 hours, 7 days a week
- Geographic CoverageAvailable
30 countries across LATAM, North America, Asia-Pacific, Africa
Pricing & Fee Structure
Fee structure and pricing model
Pricing
On request
On request
Not published
300+Mostly bank rails, wallets and cash vouchers across the Americas.
On request
On request
No
Pricing Details
D24 quotes every commercial term per merchant: deposit and withdrawal fees, setup fee, FX markup, rolling reserve, minimum monthly volume and contract length. The benchmarks a D24 quote has to meet are PayRetailers, which charges 1.5-3% on deposits and 1-2% on withdrawals and holds a 6-10% reserve for 4 months, and AstroPay, which charges 1-2.5% on deposits and holds a 5-8% reserve for 3 months.
Negotiation Tips
Ask for per-method, per-country pricing instead of a blended rate, because Pix and SPEI cost little to process while OXXO and the cash-voucher networks carry physical-network costs. Push back on any heavy rolling reserve held against Pix, SPEI or PSE volume, since those rails have no chargeback mechanism. Write the payout time into the contract: whether the clock starts at your approval or at D24's processing and how failed payouts are retried. D24 sets the settlement period and currency schedule per contract, so fix both before the first deposit.
Speed & Settlement
Transaction processing and settlement timelines
- Deposit
- Instant (Pix/SPEI/wallets), with cash vouchers on confirmation
- Withdrawal
- Under 2 hours (bank transfers, 7 days a week)
- Settlement
- Not published
- Settlement currencies
- Local + international
- Refunds
- Not published
Deposits confirm in seconds on Pix, SPEI, CVU, PSE and the wallets, while cash vouchers credit on store confirmation, which takes hours to a day for an OXXO or Efecty payment. D24 completes bank-transfer payouts in under 2 hours, 7 days a week, over payout rails in ten countries in the Americas, among them Pix keys in Brazil, CVU in Argentina, SPEI to CLABE accounts in Mexico and Bre-B in Colombia. D24 gives no SLA on that time. PayRetailers and AstroPay pay out in under 24 hours, so their players can wait until the next day for money a D24 player has within 2 hours. EBANX pays APM withdrawals in under 10 minutes and bank withdrawals in up to 3 business days, so a player cashing out by Pix is paid sooner at EBANX, while a bank cashout that D24 completes in under 2 hours takes up to 3 business days there. Settlement to the operator runs in local and international currencies, with the period and currency schedule set in each merchant's contract.
Integration & Tech
Developer experience and technical capabilities
- API Type
- REST API + SDK + hosted page + embedded UI + plugins
- Onboarding
- Not published
- Sandbox
- YesSandbox + test merchant + documented Mock PSP
- Mobile SDK
- NoFragments is a web SDK, and the Java and PHP SDKs run server-side.
- White-Label
- YesThe Fragments web SDK embeds the checkout inside the operator's own cashier, so players see Pix or OXXO and never D24's name. D24 also runs hosted payment flows.
- Docs Quality
- Good
Pre-Built iGaming Integrations
- SoftSwiss
- SoftGamings
Integration Assessment
One REST API family covers deposits, cashouts and KYC, with signature-based authentication, status webhooks and validation endpoints for bank codes, Pix keys and account data. Checkout runs on the Fragments embeddable web SDK, in all-in-one or Lite form, or on hosted payment flows, and Java and PHP server SDKs plus Shopify, WooCommerce and Magento plugins sit alongside. The documentation at docs.d24.com is public and was relaunched in 2026. It covers deposits, cashouts, KYC, reconciliation and platform onboarding with per-country API codes and specialization pages for SPEI Offline, QuickPay, Biometric Pix and Automatic Pix, next to a sandbox with a test merchant and a documented Mock PSP. Casinos on SOFTSWISS or SoftGamings skip the build through pre-built connectors. D24's method menu has run on Yuno's orchestration platform since an August 2024 partnership, and it runs on the Rebilly and NORBr platforms as well. Onboarding goes through the commercial team, which runs KYB, and D24 sets no standard timeline for it.
Risk & Compliance
Licensing, fraud prevention, and regulatory compliance
- KYC/AML Automation
- Available. Full autoThe checks run on D24's own KYC API, usable embedded in the payment flow or called standalone.
- Chargeback Protection
- Not available. Merchant on cards, none on push paymentD24's bank push rails, among them Pix, SPEI, PSE and Bre-B, have no chargeback mechanism. Card deposits carry the usual merchant liability.
Licenses and Registrations
- No financial supervisorFinancial-services licensenot heldDIRECTA24 LLP
The UK limited liability partnership has no FCA authorization, and no D24 entity holds a BCB, CNBV or other local authorization. Money moves through locally authorized partner institutions.
- Fraud Prevention
- Proprietary antifraud + ML payer scoring
- Responsible Gaming
- No
- Tokenization
- YesCard-on-file / stored-cards endpoints in the Deposits API
- Dispute Resolution
- Not published
Compliance Context
D24 runs its own fully automated KYC API with document and biometric verification, PEP and sanctions screening, Pix-key and bank-account validation and a Brazil bettor-registry check, sold embedded in the payment flow or standalone. The bettor-registry check and the Pix-key validation exist for the betting payment requirements of Law 14.790. Fraud control runs on proprietary machine-learning payer scoring, fed by the document and biometric signals of the KYC product. D24 is PCI DSS compliant and tokenizes card processing. The merchant carries chargeback liability on card deposits, while Pix, SPEI, PSE and Bre-B, which carry most of the menu, have no chargeback mechanism. In Brazil, where betting payments must move through BCB-authorized institutions, D24 settles through authorized partners.
Regulatory Position
DIRECTA24 LLP, the entity the operator signs with, has its registered office in London, while D24 runs its operations from Montevideo, Uruguay. The LLP has no FCA authorization, and no D24 entity holds a BCB, CNBV or other financial-services license. Merchant money moves through locally authorized partner institutions that D24 contracts with, so the regulated party in each market is the partner that holds the funds. Control of the LLP runs from Panama through a BVI holding, an offshore structure that belongs in the operator's KYB review without ruling D24 out. AstroPay's UK entity came under FCA restrictions in June 2024, and they do not reach D24.
About D24: Company Background
Company and product information
- Company Name
- D24
- Headquarters
- London, UK / Montevideo, Uruguay (ops)
- Founded
- 2018
- Employees
- 201-500
- Company Type
- Private
- Product Type
- Local/Regional PSP
- Licenses
- Not published
- Key Products
- Payins, Payouts, KYC Tools, QuickPay, Fragments checkout, Platform Booster, Payment Links
- Website
- www.d24.com
- Supported Verticals
- iGaming, eCommerce, Marketplaces, Trading, Mobility, Hospitality
- Integration Type
- REST API + SDK + hosted page + embedded UI + plugins
- Settlement Speed
- Not published
- Onboarding Speed
- Not published
- Named iGaming Clients
- Not published
Company History
2009: Sergio Fogel and Andres Bzurovski founded AstroPay in Uruguay, the company D24 later grew out of.
December 21, 2018: DIRECTA24 LLP was incorporated in London with Sergio Fogel and Andres Bzurovski as its controlling persons.
2020: AstroPay moved its merchant-processing business into D24 to concentrate on its consumer wallet.
November 30, 2021: Fogel and Bzurovski ceased to control D24. Jonathan Kier Joffe, an Argentine national resident in Panama, has since been the sole person with significant control, with 75% or more of voting rights held through Slean Investment Inc., a British Virgin Islands company that is the corporate member of the LLP.
2023: Directa24 rebranded as D24 in April and released Shopify, WooCommerce and Magento plugins. QuickPay was shortlisted for Payment Solution of the Year at the SBC Awards.
January 1, 2025: D24 dropped Boleto in Brazil.
What Users Say About D24
What the review record shows, and what it does not
Trustpilot Presence
Players see Pix or OXXO at the cashier and never learn D24's name, and D24 has no Trustpilot profile under either the D24 or the Directa24 name. Its service record comes from merchant reference calls arranged by its commercial team, a conversation with SOFTSWISS or SoftGamings about connector performance and a pilot with live volume before anything critical runs on it.
Client Evidence
D24 serves 500+ clients and processes 260M+ transactions a month. PXP Financial routes its Brazilian Pix withdrawals through D24, SoftGamings resells it to casino operators, and Deriv, a CFD broker, takes client deposits through D24 bank transfer. With the SOFTSWISS connector added, D24 carries gambling volume through two casino platforms and a PSP. An operator whose vendor process requires reference calls gets merchant references from D24's commercial team.
Operational Details
Business terms, contracts, and support
- Dedicated Account Manager
- Not published
- Minimum Monthly Volume
- Not published
- Contract Lock-In
- Not published
- Migration Support
- No
- Min/Max Transaction
- Not published
- Mass Payouts
- Batch + single · No published limit
- Biometric / One-Click
- Yes
- Reporting
- Reconciliation API + merchant panel
Because D24 holds no license and quotes every term, each engagement starts with a diligence list: rates, reserve, settlement schedule, minimum volume, contract length and the partner institutions that settle the money in each market.
Frequently Asked Questions
10 questions about D24
D24 completes bank-transfer payouts in under 2 hours, 7 days a week, through the Cashouts API or in batches from the merchant panel. Pix, SPEI and wallet deposits clear in seconds. Settlement to the operator follows the period and currency schedule set in each merchant's contract.
D24 sets no standard timeline, because onboarding runs through its commercial team, which handles KYB. Casinos on SOFTSWISS or SoftGamings connect through pre-built connectors, and a direct build uses one REST API for deposits, cashouts and KYC, with a sandbox and a documented Mock PSP.
D24 covers 30+ countries, with local rails in 18 Latin American markets led by Brazil, Mexico, Argentina, Chile, Colombia, Peru and Ecuador. It also reaches Canada, 12 countries in Asia and 18 in Africa, where methods are agreed country by country, and it serves no players in Europe or the US.
D24 quotes the minimum monthly volume per merchant, together with the reserve and the contract length. PayRetailers sets a $150k minimum and AstroPay $100k.
No. D24 holds no BCB authorization or any other financial-services license, and it settles Brazilian betting payments through BCB-authorized partner institutions. An operator whose compliance rules require a BCB-licensed counterparty signs with PayRetailers, a BCB payment institution since April 2, 2024, or with EBANX, a direct Pix participant since November 3, 2020.
No. D24 processes fiat only, with no crypto deposit, payout or settlement product, and crypto appears in its API only as exchange rates. A casino that takes crypto next to LatAm fiat adds a gateway such as NOWPayments, which charges 1% on crypto deposits.
Yes. D24 runs Pix deposits, including Biometric and Automatic Pix, and pays withdrawals out to the player's CPF Pix key. It dropped Boleto on January 1, 2025, under Law 14.790.
Jonathan Kier Joffe has controlled D24 since November 30, 2021, with 75% or more of voting rights held through Slean Investment Inc., a British Virgin Islands company that is the corporate member of DIRECTA24 LLP.
D24 pays bank transfers out in under 2 hours and PayRetailers in under 24 hours. PayRetailers is a BCB payment institution and direct Pix participant with its own acquiring in seven LatAm markets and deposit pricing of 1.5-3%, while D24 holds no license and quotes per merchant. PayRetailers fits a licensed Brazilian book that needs a regulated counterparty, and D24 fits an offshore operator chasing payout speed and method breadth.
EBANX has been a direct Pix participant since November 3, 2020 and holds BCB payment initiator and e-money licenses, while D24 reaches Pix through partner institutions. EBANX settles T+7 to T+30 with a 4% reserve for the first 180 days, and D24 sets both per contract. EBANX fits a .bet.br operator whose compliance requires a licensed Pix participant, and D24 fits an operator running several LatAm markets beyond Brazil on one aggregated contract.
Our Verdict: Should You Use D24?
Final assessment for iGaming operators
Overall iGaming Score
Summary
D24 gives an operator Pix, SPEI, PSE, Yape and the cash-voucher networks through a single integration. The counterparty is DIRECTA24 LLP, a UK partnership with no license, and partner institutions hold the money in each market. Outside Brazil, the 17 other Latin American markets it serves rate Limited for casino and sportsbook operators, except that Uruguay rates Not served for licensed ones. The decision turns on whether the operator's compliance team accepts a partner-routed counterparty.
Strongest Point
One API and one contract reach 18 Latin American markets, from Pix and SPEI to Yape, PLIN, PagoEfectivo and Bre-B.
Key Limitation
D24 owns no acquiring in any market, so approval rates on Pix, SPEI and cards depend on its partners, while PayRetailers and EBANX each acquire directly in seven LatAm markets.
Recommendation
Sign with D24 if two or more Latin American markets carry your deposits and your compliance rules accept a partner-routed aggregator. Get the partner institution that holds your funds in each market named in the contract before the first deposit.
Pros
- Bank-transfer cashouts land in under 2 hours on any day of the week, while PayRetailers and AstroPay take under 24 hours.
- Most of the menu runs on Pix, SPEI, PSE, Bre-B and other push rails with no chargeback mechanism, which leaves card deposits as the operator's only chargeback exposure.
- The in-house KYC runs fully automated with a Brazil bettor-registry check and Pix-key validation, so the Law 14.790 checks sit inside the payment flow without a separate vendor.
Cons
- No D24 entity is licensed to move funds, so partner institutions hold the operator's money and a compliance team that requires a licensed counterparty cannot sign.
- A decline spike or an outage at a partner institution lands on the operator's cashier, because D24 acquires nowhere itself.
- The reserve, minimum volume, lock-in and settlement period are all set per merchant, and none of them carries a figure before the term sheet.
- No coverage in Europe or the US means a second provider for any player base there.
- Crypto depositors need a second gateway next to D24, which takes no crypto.
Ready to evaluate D24 for your business?
D24 vs. Alternatives: How It Compares
Similar payment processing solutions
PayRetailers is the closest match on model, an aggregated multi-country LatAm contract, and it adds a BCB payment institution license, direct Pix participation and direct acquiring in seven LatAm markets. EBANX takes the .bet.br operator whose compliance needs a direct Pix participant, and Pay4Fun takes the Brazil-only book that runs on Pix and Open Finance. Operators with players outside Latin America pair D24 with Nuvei, which processes in 200 countries and acquires directly in the US, Canada and the UK, or with Trustly for European open banking. Crypto volume goes to NOWPayments or CoinsPaid.
When to Choose an Alternative
- PayRetailers
Choose PayRetailers if your compliance team needs a licensed counterparty on the same aggregated LatAm model. It became a BCB payment institution on April 2, 2024, runs its own acquiring in seven LatAm markets and charges 1.5-3% on deposits, where D24 quotes every term per merchant.
- EBANX
Choose EBANX if Brazil is your core market under a .bet.br license and compliance requires a direct Pix participant. EBANX has held that status since November 3, 2020, while D24 reaches Pix only through its partners. Budget for EBANX settling T+7 to T+30 with a 4% reserve for the first 180 days.
- AstroPay
Choose AstroPay if you want a wallet brand your players already know. It holds an FCA e-money authorization and a BCB payment institution license, carries a 4.1 Trustpilot rating from 9,639 reviews and charges 1-2.5% on deposits with no lock-in, while D24 stays invisible to players.
- Pay4Fun
Choose Pay4Fun if you only need Brazil. It is a BCB e-money issuer and direct Pix participant taking Pix and Open Finance deposits, settles T+0 to T+1 and pays out instantly by Pix, in place of D24's partner-routed menu across Latin America.
- Mercado Pago
Choose Mercado Pago if Argentine and Brazilian players' trust in the Mercado Pago wallet drives your conversion. D24 resells Mercado Pago in Argentina, so a direct contract removes a hop and gives a counterparty licensed by the BCB, the BCRA and the CNBV, with Pix at 0.99% in Brazil and no minimum or lock-in.
- PagSeguro
Choose PagSeguro if you want a Brazilian bank behind your Pix volume. It holds a BCB bank license and a payment institution license dating from October 17, 2018, is a direct Pix participant, settles Pix and debit T+1 and charges 1.99-4.99% on deposits with no lock-in.
- iGaming score 5.9 out of 10

PayRetailers
Local LATAM PSP- Deposit Fee
- 1.5‑3%
- Settlement
- T+1 - T+3
- Methods
- 300+
- Trustpilot
- 2/5
- iGaming score 6.1 out of 10

EBANX
Local Methods PSP- Deposit Fee
- Custom
- Settlement
- T+7 - T+30
- Methods
- 200+
- Trustpilot
- 1.9/5
- iGaming score 8.0 out of 10

AstroPay
Local Methods PSP- Deposit Fee
- 1‑2.5%
- Settlement
- T+1 - T+2
- Methods
- 50+
- Trustpilot
- 4.1/5
- iGaming score 5.0 out of 10

PayU
Full-Stack PSP- Deposit Fee
- Custom
- Settlement
- T+1 - T+3
- Methods
- Not published
- Trustpilot
- 1.2/5
Related Reading
Operator guides and analysis relevant to evaluating D24.
End of Report. D24 Provider Assessment Report 2026
Prepared and reviewed by the iGaming Payment Solutions Editorial Team ·