iGaming Payment Solutions
D24 Review
Is It the Right Payment Solution for Your iGaming Business?
Adequate
D24, the company that ran as Directa24 until an April 2023 rebrand, is a LatAm-centered local-payments aggregator that grew out of AstroPay's B2B merchant-processing arm and has been under separate ownership since November 2021. It claims 300+ payment methods across 30+ countries, and the part an operator can actually verify is the LatAm core: deep, publicly documented per-country menus covering Pix in Brazil, SPEI and OXXO in Mexico, CVU transfers and Mercado Pago in Argentina, Webpay in Chile, PSE, Nequi and the new Bre-B rail in Colombia, and Yape, PLIN and PagoEfectivo in Peru, plus bank-transfer payouts it markets at under 2 hours, 7 days a week. It sells through SOFTSWISS and SoftGamings casino platforms and PXP Financial routes Brazilian Pix withdrawals through it, so the iGaming usage is real even though the corporate site never says the word. The caveats are just as concrete: no published pricing at all, no financial-services license on record anywhere, zero operator clients verifiable beyond affiliate listicles, and no Trustpilot profile to check. A capable aggregator you mostly have to take on its documentation and its platform partners.
Quick Info
- Type
- Local/Regional PSP
- Founded
- 2018
- HQ
- London, UK (ops: Montevideo, Uruguay)
- Pricing
- Custom
- APMs
- 300+
- Settlement
- N/A
iGaming Score
- iGaming Fit
- 6.0
- Geographic Coverage
- 6.5
- Security & Compliance
- 4.0
- Fees & Pricing
- 5.5
- Tech & Integration
- 7.0
- User Trust
- 5.0
Our iGaming Score: 5.7/10
Weighted scoring across five criteria
| Criterion | Weight | Score | Rating |
|---|---|---|---|
| iGaming Fit Sells through SOFTSWISS and SoftGamings, exhibits at SiGMA and SBC, ships a Brazil bettor-registry KYC check. Vertical-quiet on its own site, no iGaming-named team | 30% | 6.0 | Adequate |
| Geographic Coverage Docs enumerate real method menus for the LatAm core (BR, MX, AR, CL, CO, PE, EC plus Central America). Asia and Africa lists exist but publish no methods. Zero direct acquiring anywhere | 22% | 6.5 | Adequate |
| Security & Compliance PCI DSS claimed, level unstated. No FCA record for the UK LLP, no BCB authorization in Brazil, no local licenses published in any market. Own KYC API with biometric and PEP/sanctions checks | 20% | 4.0 | Weak |
| Fees & Pricing Nothing published: no rate card, no setup fee, no FX markup, no reserve terms. Every number is negotiated, so the fee score runs on neutral NULLs | 16% | 5.5 | Adequate |
| Tech & Integration Single REST API for deposits, cashouts and KYC, Fragments checkout SDK, sandbox with a documented Mock PSP, GitBook docs relaunched in 2026 with llms.txt. One of the better doc sets among LatAm aggregators | 12% | 7.0 | Strong |
| User Trust No Trustpilot profile at all (both d24.com and directa24.com 404). Glassdoor 3.7/5 from 29 reviews is the only rated surface | 0% | 5.0 | Adequate |
| Overall | 100% | 5.7 | Adequate |
We score each provider on 5 weighted criteria using a 1 to 10 scale. iGaming Fit carries the most weight at 30% because that is what matters most for gambling operators. Geographic Coverage gets 22%. Security & Compliance gets 20%. Fees & Pricing gets 16%. Tech & Integration gets 12%. The final score is a weighted average of those 5. Trustpilot is shown for context but carries no weight, since player reviews of casinos are not a read on B2B acquiring quality.
Score Explanation
D24 lands where the evidence puts it: a moderate iGaming fit, capped geography, and a security score held down by the absence of any published license. The iGaming dimension credits what is verifiable, which is platform distribution through SOFTSWISS and SoftGamings, trade-show presence at SiGMA and SBC, and a bettor-registry verification product built specifically for Brazil's betting rules, while noting the company never names the vertical on its own site and shows no iGaming-dedicated team. Geography counts the 30+ country claim but caps the score because D24 owns no direct acquiring anywhere; every rail is aggregated through partners, and the Asia and Africa country lists publish no method detail. Security rests on a PCI DSS claim and a strong in-house KYC product, with nothing else to credit: no FCA, no BCB, no local payment-institution license on record. Fees are scored neutral because not a single number is published. Tech scores well on the single-API design, the sandbox with a Mock PSP, and documentation that is unusually good for this category. The result sits below PayRetailers and EBANX, which is the right order: both of those publish licenses D24 does not have.
Who Is D24 Best For?
Weighted scoring across five criteria
Recommended For
- LatAm-wide operators wanting one aggregated contract. Operators running across several LatAm markets at once who want Pix, SPEI, PSE, Yape and the cash networks under a single contract and a single API. D24's per-country menus are deep where it matters: Brazil alone covers Pix with Biometric and Automatic variants, Elo debit and bank-specific transfers, and Peru gets all three core rails (Yape, PLIN, PagoEfectivo) plus agent networks, which few aggregators publish.
- Payout-speed competitors. Operators for whom withdrawal speed is the retention lever. D24 markets bank-transfer payouts completed in under 2 hours, 7 days a week, with Pix-key payouts in Brazil, CVU payouts in Argentina, SPEI/CLABE in Mexico and early Bre-B cashout support in Colombia. If your VIP cashouts currently wait on a Monday batch, that claim is worth testing in a pilot.
- SOFTSWISS and SoftGamings platform operators. Casinos on SOFTSWISS or SoftGamings. D24 is listed on SOFTSWISS's payment-partners roster and SoftGamings resells it through its unified API, so an operator on either platform reaches it without custom integration work. That distribution is also the strongest public evidence that D24 processes for gambling merchants at all.
- Teams that live in API documentation. Integration teams that judge a PSP by its docs. docs.d24.com is GitBook-based, redesigned in 2026, and covers deposits, cashouts, KYC, reconciliation and platform onboarding with real API codes per country, a sandbox, a test merchant and a documented Mock PSP. For this category that is unusually complete, and you can scope the build before ever talking to sales.
Not Recommended For
- Operators outside LatAm. Operators whose players sit in Europe or North America beyond Canada. D24 has no European coverage and no card acquiring outside its emerging-market menus. The Asia and Africa country lists exist, but no method is publicly enumerated for any of them, so treat those regions as sales conversations rather than coverage. Nuvei or Worldpay handle the global card side; Trustly and Brite cover European open banking.
- Compliance-gated regulated books. Licensed operators whose compliance teams require a regulated counterparty. D24 publishes no financial-services license anywhere: the UK entity is a plain LLP with no FCA record, and there is no BCB authorization in Brazil. EBANX holds a Bacen payment-institution license with direct Pix participation, and PayRetailers holds 7 local LATAM licenses. If your Brazil book runs on a .bet.br license, those two clear the regulatory bar D24 does not publicly meet.
- Crypto-first platforms. Crypto-first casinos. D24 has no crypto on-ramp or off-ramp product, only FX-rate endpoints in the API. NOWPayments, CoinsPaid or BitPay cover that side; D24 is fiat local rails only.
- Teams that need named references. Operators whose due diligence needs named, checkable client references. D24 claims 500+ clients and publishes none. The casino names attached to it circulate only in affiliate listicles, no case study exists, and no trade-press article names a single operator. If your vendor process requires reference calls with named merchants, D24 cannot supply them from public data.
Geographic Coverage
Per-market verdict, regions, and market focus
One provider, two answers. The verdict flips depending on who is asking, and that is the point. The overall score rates the company. This rates the fit for your market.
Offshore operator
Curaçao / Anjouan licence, serving grey and restricted markets.
Licensed operator
Holds the local licence in a regulated market.
Market-by-market verdict
For an offshore operator: Solid as a casino processor in Brazil, and across the markets below.
| Market | Casino | Sportsbook |
|---|---|---|
| BR Brazil | Solid54 Trade-known | Solid54 Trade-known |
| MX Mexico | Limited40 Provider-claimed | Limited40 Provider-claimed |
| AR Argentina | Limited40 Provider-claimed | Limited40 Provider-claimed |
| CO Colombia | Limited40 Provider-claimed | Limited40 Provider-claimed |
| PE Peru | Limited40 Provider-claimed | Limited40 Provider-claimed |
| CL Chile | Limited39 Provider-claimed | Limited39 Provider-claimed |
| EC Ecuador | Limited35 Provider-claimed | Limited35 Provider-claimed |
The tier is the verdict. The small number orders providers inside a tier; it is not a provider-level score. The grey line under each verdict is the evidence grade: Verified means named clients we can point to, Trade-known means known in the trade, Provider-claimed means the provider's word, discounted in the math. Full method on our methodology page.
Regions
- LATAM
- North America
- Asia-Pacific
- Africa
Coverage Analysis
The verifiable footprint is the Americas: docs enumerate real method menus with API codes for Brazil, Mexico, Argentina, Chile, Colombia, Peru and Ecuador, plus Bolivia, Paraguay and a Central American tail (Costa Rica, Guatemala, Honduras, El Salvador, Nicaragua, Panama, Dominican Republic, Venezuela) and Canada. On top of that the docs list 12 Asian countries (including India, Japan, Indonesia, Thailand, Turkey and Vietnam) and 18 African ones (Nigeria, Kenya, Ghana, South Africa, Egypt and a Francophone set), but for every one of those the method list is gated behind 'contact your commercial representative'. The '30+ countries' headline therefore breaks down into a deep, documented LatAm core and a partner-routed expansion elsewhere that cannot be verified from public sources. One flag for Asia: India appears on the coverage list, and under India's PROG Act real-money gaming payment processing is banned from May 2026, with no public evidence of how or whether D24 handles that.
Regional Breakdown
Brazil: Pix dominates, including Biometric Pix and Automatic Pix specializations, alongside Elo debit, Visa/Mastercard/Amex/Hipercard cards, PicPay, MercadoPago and bank-specific deposits at Banco do Brasil, Itau, Bradesco, Caixa, Santander and Nubank. Boleto is gone: D24's own docs state it was dropped January 1, 2025 under Brazil's updated betting payment rules. Mexico: SPEI in embedded and redirect flavors, OXXO and OXXOPay vouchers, CoDi, cards, and a long retail cash tail through 7-Eleven, Walmart, Soriana and the Farmacias chains. Argentina: CVU/CVUX transfers on the Transferencias 3.0 rails plus Mercado Pago, with DNI/CUIL/CUIT capture required. Chile: Webpay via Transbank, MACH and Tapp wallets, and named-bank deposits, though no Khipu. Colombia: PSE, Nequi, Efecty, cash vouchers, and notably Bre-B, the instant-payment system Colombia launched in September 2025, already supported for both pay-in and cashout. Peru: Yape, PLIN, PagoEfectivo, the Tupay QR suite, Niubiz agents and caja networks, which is one of the deepest public Peru menus in the category. Ecuador runs in USD on bank deposits and cash vouchers, with the Banco Pichincha rail marked temporarily unavailable in D24's own 2026 docs. Uruguay, Paraguay and Bolivia are covered too but sit outside this catalog's market taxonomy.
Key Features for iGaming Operators
Products, payment methods, and verticals
Key Products
Payins, Payouts, KYC Tools, QuickPay, Fragments checkout, Platform Booster, Payment Links
Two core flows and a toolbelt around them. Payins cover the per-country method menus through the Deposits API, Fragments SDK or hosted checkout, with QuickPay as a deposit UX product marketed around skipping lengthy KYC steps (shortlisted for SBC Awards 2023 Payment Solution of the Year). Payouts run through the Cashouts API and merchant panel, with the headline claim of bank transfers completed in under 2 hours, 7 days a week, and payout rails across ten Americas countries including Pix keys in Brazil, CVU in Argentina and SPEI/CLABE in Mexico. Around those sit KYC Tools (a standalone verification API with document, biometric, PEP/sanctions and bettor-registry checks), Payment Links, a Reconciliation API, and Platform Booster, a sub-merchant onboarding product that lets marketplaces and aggregators run merchants under D24 as the processor of record.
Payment Methods
D24 claims 300+ methods; roughly 200 are enumerable in the public docs, and the gap is plausible only if every voucher chain and bank rail counts separately. The character of the menu is cash-heavy and transfer-heavy, built for markets where cards underperform: instant bank rails (Pix, SPEI, CVU, PSE, Bre-B), wallets (Mercado Pago, Nequi, Yape, PLIN, MACH, PicPay), and wide cash-voucher networks from OXXO to Efecty to PagoEfectivo. Two product details stand out for 2026. First, D24 tracks new national rails quickly: Bre-B support landed within months of Colombia's September 2025 launch, and Biometric and Automatic Pix are documented as dedicated specializations. Second, the Boleto removal cuts the other way and is the more telling signal: when Brazil's betting rules restricted bettor payments to Pix, TED and debit from January 1, 2025, D24 dropped Boleto and said so in its docs, which is the behavior of a processor whose Brazilian volume is betting-shaped. Everything is aggregated: D24 publishes no local acquiring license in any market, so each rail is reached through partner institutions.
Verticals
The supported-verticals list runs iGaming, eCommerce, marketplaces, trading, mobility and hospitality, and the gambling entry needs decoding because d24.com itself never says 'gambling' or 'betting' as a served vertical; the closest it gets is 'Gaming' on the payment-methods page. The evidence sits one level down. D24 is on the SOFTSWISS payment-partners roster with a testimonial, SoftGamings resells it to casino operators, PXP Financial routes Brazilian Pix withdrawals through it, its QuickPay deposit product was shortlisted for an SBC Award in 2023, its CCO posts from SiGMA Malta, and its KYC tool advertises a check for 'athletes and people prevented from betting', a bettor-registry feature nobody builds for e-commerce. Deriv, a CFD broker, publishes deposit guides for D24 bank transfer, so the adjacent high-risk verticals are real too. The pattern is a company that serves iGaming openly at the industry level while keeping its corporate site quiet about it.
- iGaming
- eCommerce
- Marketplaces
- Trading
- Mobility
- Hospitality
| Feature | Status | Details |
|---|---|---|
| Deposit Processing | Available | 300+ payment methods, Instant (Pix/SPEI/wallets); cash vouchers on confirmation |
| Withdrawal / Payout | Available | Under 2 hours claimed (bank transfers, 7 days/week) |
| Instant Withdrawals | Not available | Under 2 hours claimed (bank transfers, 7 days/week) |
| KYC / AML Built-in | Available | Full auto (embedded KYC API) |
| Chargeback Protection | Not available | Merchant |
| Multi-Currency | Available | BRL, MXN, ARS, CLP, COP, PEN, USD, CAD, + local currencies |
| API Integration | Available | Single API + SDK |
| Local Payment Methods | Available | 300+ methods across multiple categories |
| iGaming Specialization | Available | Deep per-country LatAm method menus + bank-transfer payouts under 2 hours, 7 days a week |
| Geographic Coverage | Available | 30 countries across LATAM, North America, Asia-Pacific, Africa |
Pre-Built iGaming Integrations
- SoftSwiss
- SoftGamings
Pricing & Fee Structure
Fee structure and pricing model
Pricing & Fee Structure
Custom pricing model
Contact
Contact
N/A
300+
N/A
N/A
No
Pricing Details
Nothing is published. No deposit or withdrawal percentage, no setup fee, no FX markup, no rolling reserve, no minimum volume, no contract length, not on d24.com, not in the docs, not anywhere third-party that holds up. The 0-2% figures that float around affiliate pages describe player-side conversion fees, not merchant pricing. That puts D24 in the same opaque bucket as most of the grey-adjacent LatAm aggregators and behind PayRetailers, whose 1.5-3% deposit band and 6-10% reserve terms at least give you a negotiating anchor. Structurally, most of D24's menu is push-payment rails (Pix, SPEI, CVU, PSE, wallets, cash vouchers) where chargebacks barely exist, which weakens any case for a heavy rolling reserve; whether D24 prices that way is unknowable until you get a term sheet.
Negotiation Tips
Treat the first quote as an opening position, and benchmark it against PayRetailers and EBANX quotes for the same corridor mix before you sign anything. Ask for per-method, per-country pricing rather than a blended rate: Pix and SPEI cost pennies to process and should price near the bottom, while OXXO and the cash-voucher networks carry real physical-network costs. Push back hard on any rolling reserve, since push rails with near-zero chargebacks do not justify one, and get the FX and settlement mechanics in writing, because D24 publishes nothing about settlement currencies, timing or local entities. Pin down what 'under 2 hours' means contractually for payouts, whether the clock starts at your approval or at D24's processing, and whether it holds on weekends. And ask directly for the PCI attestation and the names of the partner institutions your funds settle through in each market; with no license of its own, those partners are your real counterparty risk.
Speed & Settlement
Transaction processing and settlement timelines
Instant (Pix/SPEI/wallets); cash vouchers on confirmation
Player-initiatedUnder 2 hours claimed (bank transfers, 7 days/week)
Operator payoutN/A
To operator accountLocal + international settlement (unspecified)
Settlement optionsDeposits are instant on the rails that dominate the menu: Pix, SPEI, CVU, PSE and the wallets confirm in seconds, while cash vouchers credit on store confirmation, which can mean hours to a day for an OXXO or Efecty payment. The payout claim is the differentiator D24 leads with: bank transfers completed in under 2 hours, 7 days a week, backed by Pix-key payouts in Brazil, CVU in Argentina, SPEI/CLABE in Mexico and Bre-B cashout in Colombia. Taken at face value that beats PayRetailers' sub-24-hour window and matches the fastest local specialists, though no SLA is published and the claim is D24's own marketing. Merchant settlement is the blind spot: no settlement period, currency schedule or local-entity detail is published anywhere, against PayRetailers' known T+1 to T+3, so settlement terms go on the negotiation list rather than the spec sheet. Updated July 2026.
Integration & Tech
Developer experience and technical capabilities
- API Type
- Single API + SDK
- Onboarding
- N/A
- Sandbox
- Sandbox + test merchant + documented Mock PSP
- Mobile SDK
- No
- White-Label
- Fragments embeddable checkout + hosted payment flows
- Docs Quality
- Good
Pre-Built iGaming Integrations
- SoftSwiss
- SoftGamings
Integration Assessment
One REST API family covers deposits, cashouts and KYC, with signature-based auth, webhooks for status changes, and validation endpoints for bank codes, Pix keys and account data. Checkout options run from the Fragments embeddable SDK (all-in-one or Lite) to hosted flows, and there are Shopify, WooCommerce and Magento plugins from the 2023 rebrand era plus Java and PHP server SDKs on GitHub (3 public repos, low activity). The docs are the strong point: GitBook-based, redesigned in 2026, with country specialization pages (SPEI Offline, QuickPay, Biometric Pix, Automatic Pix), a sandbox, a test merchant and a documented Mock PSP, plus llms.txt for AI-assisted integration work. No published integration or onboarding timeline exists, and there is no native mobile SDK. Platform operators skip most of this: SOFTSWISS and SoftGamings connectors are pre-built, while EveryMatrix, Altenar, Digitain and Slotegrator connectors could not be confirmed from public sources.
Risk & Compliance
Licensing, fraud prevention, and regulatory compliance
- KYC/AML Automation
- Available. Full auto (embedded KYC API)
- Chargeback Protection
- Not available. Merchant
- Licenses
- PCI DSS (claimed); no financial-services licenses published
- Fraud Prevention
- Proprietary antifraud + ML payer scoring
- Responsible Gaming
- No
- Tokenization
- Card-on-file / stored-cards endpoints in the Deposits API
- Dispute Resolution
- N/A
Compliance Context
The compliance picture is thin and worth stating plainly. D24 claims PCI DSS with tokenized card processing but states no level. The corporate entity, DIRECTA24 LLP, is a UK limited liability partnership registered at its law firm's address with no FCA authorization on record, and searches turn up no Brazilian BCB authorization, no Mexican license, and no other financial-services registration in any operating market. The absence is meaningful in Brazil specifically, where betting payments must move through BCB-authorized institutions: D24's own Brazil page makes no local-entity claim, so the working conclusion is that it settles through authorized partners rather than as one. What it does have is a serious KYC product: document and biometric verification, PEP and sanctions screening, Pix-key and bank-account validation, and the Brazil bettor-registry check, sold both embedded in the payment flow and as a standalone API. Fraud control is described as proprietary machine-learning payer scoring. Chargeback liability stays with the merchant, though most of the menu is push-payment rails where chargebacks barely exist.
About D24: Company Background
Company and product information
- Company Name
- D24
- Headquarters
- London, UK (ops: Montevideo, Uruguay)
- Founded
- 2018
- Employees
- 201-500 (LinkedIn self-declared); third-party trackers estimate far fewer (~55)
- Company Type
- Private
- Product Type
- Local/Regional PSP
- Licenses
- PCI DSS (claimed); no financial-services licenses published
- Key Products
- Payins, Payouts, KYC Tools, QuickPay, Fragments checkout, Platform Booster, Payment Links
- Website
- www.d24.com
- Supported Verticals
- iGaming, eCommerce, Marketplaces, Trading, Mobility, Hospitality
- Integration Type
- Single API + SDK
- Settlement Speed
- N/A
- Onboarding Speed
- N/A
- Notable Clients
- N/A
Company History
The lineage runs through three of LatAm fintech's better-known companies, and D24's own 'established in 2009' claim only makes sense against it. AstroPay was founded in Uruguay in 2009 by Sergio Fogel and Andres Bzurovski, who later spun off dLocal in 2016 (Nasdaq IPO 2021). The merchant-processing side of AstroPay's business became Directa24: the legal entity, DIRECTA24 LLP, was incorporated in London on December 21, 2018 (Companies House OC425353) with the AstroPay founders as its controlling persons, and Wikipedia dates the operational separation to 2020, when AstroPay moved its processing business into D24 to focus on the consumer wallet. So 2009 is inherited experience, 2018 is the company. Legacy naming still floats around partner docs: PXP Financial's integration pages call the connector 'Directa24 (also called Astropay)'.
The ownership break came on November 30, 2021, and it is the load-bearing fact for anyone comparing D24 to AstroPay today. On that date Fogel and Bzurovski ceased to be persons with significant control, and the sole active PSC since is Jonathan Kier Joffe, an Argentine national resident in Panama, holding 75% or more of voting rights through Slean Investment Inc., a British Virgin Islands company that joined as corporate member of the LLP. No funding round or acquisition price is on record anywhere. The practical consequences: D24 is not AstroPay, the FCA restrictions that hit AstroPay's UK entity in June 2024 do not touch D24 on any record, and the company answers to a Panama-resident individual through a BVI holding, an offshore-flavored structure worth knowing about and not more than that. Operations stayed in Montevideo, where the working HQ remains.
The rebrand from Directa24 to D24 came in April 2023, alongside Shopify, WooCommerce and Magento plugins, and 2023 was also the year the company showed up most visibly where iGaming money is: QuickPay shortlisted at the SBC Awards, leadership posting from SiGMA Malta, and Luca Visco Gilardi, who joined from a decade at Paysafe as COO, moving to the CCO seat. Since then the pattern has been product work without press: Boleto dropped on January 1, 2025 when Brazil's betting payment rules bit, Bre-B support added within months of Colombia's September 2025 launch, Biometric and Automatic Pix documented as specializations, and a full docs relaunch in 2026. There has been no funding news, no license announcement and no named partnership in trade press for two years. Publicly, it is a quiet company shipping features.
What Users Say About D24
Our analysis of 0 reviews from Trustpilot and industry sources
Trustpilot Presence
D24 has no Trustpilot profile at all: the review URLs for both d24.com and directa24.com return 404, verified directly in July 2026. That is the normal state for a processor players never see by name, but it removes the easiest outside check on service quality. Vet D24 the way its actual customers would: reference calls with merchants you obtain from its commercial team, a conversation with SOFTSWISS or SoftGamings about connector performance, and a pilot with real volume before routing anything critical. Ignore ratings attached to directa.it or directa.co.uk, which belong to unrelated companies.
Notable Clients
D24's homepage claims 500+ clients and 260M+ monthly transactions, and not one client is verifiable. There are no case studies on d24.com, no trade-press article names an operator, and the casino names that circulate (BetBoom, 22Bet, Betway, Brazino777, PlayOJO and others) trace back exclusively to affiliate listicles that recycle each other without cashier screenshots or operator statements. This catalog records zero clients rather than launder those names into a client list. What holds up instead is category-level evidence: the SOFTSWISS payment-partners listing, SoftGamings reselling D24 to its casino operators, PXP Financial routing Brazilian Pix withdrawals through it, connector listings at Rebilly and NORBr, and Deriv's published deposit guides on the trading side. That establishes a real, in-production processor with gambling-platform distribution. It does not establish who runs on it, and an operator doing due diligence should ask D24 directly for referenceable merchants.
Operational Details
Business terms, contracts, and support
- Dedicated Account Manager
- N/A
- Minimum Monthly Volume
- N/A
- Contract Lock-In
- N/A
- Migration Support
- No
- Min/Max Transaction
- N/A
- Mass Payouts
- API + batch (Merchant Panel), No published limit
- Biometric / One-Click
- Yes
- Reporting
- Reconciliation API + merchant panel
Ex-AstroPay B2B merchant-processing arm. Founders (Fogel/Bzurovski) ceased as PSCs Nov 2021; sole controller since then is Jonathan Kier Joffe (Panama resident) via BVI-registered Slean Investment Inc. Rebranded Directa24 to D24 in April 2023.
Frequently Asked Questions
10 questions about D24
D24 (Directa24 until April 2023) is a LatAm-focused payments aggregator that began as AstroPay's B2B merchant-processing arm. The LLP was incorporated in London in December 2018 under AstroPay's founders, the processing business separated operationally around 2020, and in November 2021 the founders sold out of control entirely. Since then D24's sole controlling person is Jonathan Kier Joffe, a Panama-resident Argentine, through BVI-registered Slean Investment Inc. Same Montevideo roots as AstroPay, separate ownership for five years, and the 2024 FCA restrictions on AstroPay's UK entity do not touch D24 on any public record.
The operational evidence is decent and the paper trail is thin. D24 distributes through SOFTSWISS and SoftGamings, PXP Financial routes Brazilian Pix withdrawals through it, and its KYC product includes Brazil bettor-registry checks built for betting compliance. Against that, it publishes no financial-services license in any market, PCI DSS is claimed without a level, and no operator client is publicly verifiable. It is a workable aggregated rail for offshore-facing LatAm volume; a licensed operator that needs a regulated counterparty should look at EBANX or PayRetailers first.
Unknown until you negotiate. D24 publishes no rate card, no setup fee, no FX markup, no reserve terms and no minimum volume, anywhere. The 0-2% figures on affiliate pages are player-side conversion fees, not merchant pricing. Benchmark any quote against PayRetailers (1.5-3% deposits, 6-10% reserve for 4 months) and push for per-method pricing, since Pix and SPEI cost far less to process than OXXO-style cash networks.
The verifiable core is the Americas, where docs enumerate real menus: Pix, Elo debit and bank transfers in Brazil; SPEI, OXXO and CoDi in Mexico; CVU transfers and Mercado Pago in Argentina; Webpay and MACH in Chile; PSE, Nequi, Efecty and Bre-B in Colombia; Yape, PLIN and PagoEfectivo in Peru; USD bank rails in Ecuador; plus Bolivia, Paraguay, Central America and Canada. The site claims 30+ countries and the docs list around 48 including 12 in Asia and 18 in Africa, but no Asian or African method list is public, so treat those as unverified expansion.
The marketing claim is bank-transfer payouts completed in under 2 hours, 7 days a week, through the Cashouts API or merchant panel, with Pix-key payouts in Brazil, CVU in Argentina, SPEI/CLABE in Mexico and Bre-B cashout in Colombia. No SLA is published, so get the definition in the contract: when the clock starts, whether weekends hold, and what the failure-retry flow looks like. Deposit speed is instant on Pix, SPEI and the wallets.
D24's own docs state Boleto is no longer available due to Brazilian regulations that took effect January 1, 2025. Brazil's betting payment rules under Law 14.790 restrict bettor payments to Pix, TED and debit, which killed Boleto for gambling flows. The removal says two things: D24's Brazilian volume is betting-shaped enough that the rule mattered, and the company adjusts its rails to regulation rather than routing around it. Operators still get Pix (including Biometric and Automatic Pix), Elo debit and bank transfers there.
None that can be found. The UK entity is a plain LLP with no FCA record, there is no BCB payment-institution authorization in Brazil, and no local license appears in any other operating market. PCI DSS is claimed without a stated level. That makes D24 a partner-routed aggregator: your funds settle through locally authorized institutions it contracts with. EBANX (Bacen-licensed direct Pix participant) and PayRetailers (7 local LATAM licenses) are the choices when the license itself is the requirement.
No operator can be confirmed from public data. D24 claims 500+ clients and names none; there are no case studies and no trade-press mentions of any operator. The names in circulation (BetBoom, 22Bet, Betway, Brazino777, PlayOJO) come only from affiliate casino listicles that copy each other. The solid evidence is platform-level: SOFTSWISS lists D24 as a payment partner, SoftGamings resells it, and PXP Financial routes Brazil Pix payouts through it, which confirms real gambling volume without naming whose.
No. There is no crypto on-ramp or off-ramp product; the API exposes crypto exchange-rate endpoints and nothing more, and a stray 'crypto-friendly' tag on a platform directory is not a product. Operators that need crypto rails alongside LatAm fiat should pair D24 with a dedicated gateway like NOWPayments, CoinsPaid or BitPay.
Same job, different posture. PayRetailers holds 7 local LATAM licenses, owns a BCB-licensed Brazilian entity with direct Pix participation, publishes approximate pricing (1.5-3% deposits) and connects to SoftSwiss and Slotegrator. D24 publishes deeper per-country method documentation, adds newer rails fast (Bre-B, Biometric Pix), claims faster payouts (under 2 hours vs under 24), and publishes neither pricing nor any license. For a licensed Brazilian book PayRetailers is the safer default; for an offshore operator optimizing payout speed and method breadth D24 is worth quoting against it.
Our Verdict: Should You Use D24?
Final assessment for iGaming operators
Overall iGaming Score
Summary
D24 is a real, documented, iGaming-friendly LatAm aggregator with one of the better public doc sets in the category, deep method menus across seven core markets, and a payout-speed pitch worth testing. It is also a company you largely cannot verify: no published pricing, no license anywhere, no named client, no Trustpilot profile, and ownership that resolves to a Panama resident through a BVI holding. The AstroPay pedigree explains the product maturity but has not belonged to the story since the founders sold control in November 2021.
Strongest Point
Per-market depth on paper you can actually read. The docs enumerate real API codes for Pix with Biometric and Automatic variants, SPEI embedded and redirect, CVU, Webpay, PSE, Nequi, Bre-B within months of its Colombian launch, and the full Peruvian trio of Yape, PLIN and PagoEfectivo, plus cash networks everywhere. Combined with the under-2-hour, 7-day payout claim and a single API across deposits, cashouts and KYC, that is a stronger verifiable product surface than most LatAm aggregators show publicly.
Key Limitation
Verifiability. Every commercial and regulatory fact an operator would underwrite is unpublished: fees, reserves, settlement mechanics, licenses, clients. The 500+ clients and 260M+ monthly transactions claims stand entirely on D24's word. PayRetailers and EBANX both clear a bar D24 does not attempt in public, which is showing a license. Until D24 publishes terms or names merchants, every engagement starts with a diligence project.
Recommendation
Quote D24 when LatAm is a core region and you want method depth, fast payouts and one aggregated contract, especially if you already run SOFTSWISS or SoftGamings. Run it against PayRetailers and EBANX for the same corridors, demand per-method pricing and the identity of the settling partner institutions in each market, and pilot Brazil and Peru volume before committing anything critical. Skip it if your compliance framework requires a licensed counterparty or named references. Updated July 2026.
Pros
- Deep, publicly documented method menus across the LatAm core: Pix (with Biometric and Automatic variants), SPEI, OXXO, CVU, Webpay, PSE, Nequi, Yape, PLIN, PagoEfectivo and wide cash-voucher networks, enumerated with real API codes rather than marketing lists.
- Fast payout rails as the headline product: bank transfers claimed at under 2 hours, 7 days a week, with Pix-key, CVU, SPEI/CLABE and Bre-B cashout support across ten Americas countries through one Cashouts API.
- Quick adoption of new national rails. Bre-B support arrived within months of Colombia's September 2025 launch for both pay-in and cashout, and Biometric and Automatic Pix are documented as dedicated specializations, which signals live engineering investment in the region.
- Documentation quality unusual for the category: GitBook docs relaunched in 2026 with per-country pages, sandbox, test merchant, a documented Mock PSP and llms.txt, so an integration team can scope the build before talking to sales.
- Real iGaming distribution: listed on SOFTSWISS's payment-partners roster, resold by SoftGamings, routing Brazilian Pix withdrawals for PXP Financial, SBC Awards 2023 shortlist and SiGMA presence, plus a Brazil bettor-registry KYC check built for betting compliance.
- A serious in-house KYC product sold standalone or embedded: document and biometric verification, PEP and sanctions screening, Pix-key and bank-account validation, which most aggregators this size buy from vendors instead of building.
Cons
- Zero pricing transparency. No rate card, setup fee, FX markup, reserve terms, minimum volume or contract length is published anywhere, so every operator negotiates blind and comparison shopping requires collecting quotes.
- No financial-services license on record in any market: the UK LLP has no FCA authorization, there is no BCB authorization in Brazil, and PCI DSS is claimed without a level. Everything settles through unnamed partner institutions.
- No verifiable client despite a 500+ clients claim. No case studies, no trade-press-named operators; the circulating casino names live only in affiliate listicles. Due diligence has nothing public to grab.
- Aggregated access everywhere with zero direct acquiring, which means D24 inherits its partners' coverage, approval rates and failure modes, and its geographic score caps accordingly. Asia and Africa coverage publishes no methods at all.
- Offshore-opaque ownership: controlled since November 2021 by a Panama-resident individual through a BVI holding company, with no funding history or investor names on record. Not disqualifying, but a real KYB consideration for a payments counterparty.
- No Trustpilot, G2 or Capterra presence at all, and only 29 Glassdoor reviews (3.7/5) as a rated surface, so third-party operational signal is close to zero and namesakes like directa.it pollute what searches return.
Ready to evaluate D24 for your business?
D24 vs. Alternatives: How It Compares
Similar payment processing solutions
The LatAm aggregator field splits on what you can verify. PayRetailers is the closest like-for-like: same aggregated multi-country model, but with 7 local licenses, a SoftSwiss connector and semi-published pricing. EBANX is the Brazil-anchored enterprise option with a Bacen license and direct Pix participation. AstroPay shares D24's DNA but sells the opposite product, a player-facing wallet with brand recognition. Brazil-only operators can go narrower and cheaper with a Pix specialist like Bazk or Pay4Fun, and the retail giants Mercado Pago and PagSeguro process gambling volume with household-name trust but no iGaming account management. Most operators pair any of these with a global PSP like Nuvei for cards and everything outside the region.
When to Choose an Alternative
- PayRetailers
Choose PayRetailers if you want the same aggregated LatAm contract from a counterparty you can verify: 7 local licenses, a BCB-licensed Brazilian entity via Transfeera, SoftSwiss and Slotegrator connectors, and known pricing bands (1.5-3% deposits). D24 publishes neither pricing nor licensing.
- EBANX
Choose EBANX if Brazil is the core market and the regulated .bet.br framework applies to you. It is a Bacen-licensed payment institution and direct Pix participant, which is the compliance gate Brazilian betting payments run through; D24 reaches Pix only through partners.
- AstroPay
Choose AstroPay if player-facing brand recognition and a payout wallet matter more than raw method count. Same corporate lineage as D24, opposite model: a consumer wallet players know from Premier League sponsorships versus an invisible back-end aggregator.
- Pay4Fun
Choose Pay4Fun if you only need Brazil and want a licensed local player: a Brazilian iGaming wallet and gateway operating under local authorization with named operator relationships, instead of D24's partner-routed pan-LatAm menu.
- Mercado Pago
Choose Mercado Pago if Argentine and Brazilian players' wallet trust drives your conversion. It is the rail D24 itself resells in Argentina, and going direct removes a hop, though you get a mass-market PSP with no iGaming-specific support.
- PagSeguro
Choose PagSeguro if you want a listed, Bacen-regulated Brazilian processor with retail scale behind your Pix volume and can live with a generalist's appetite for gambling merchants instead of an aggregator that courts them.
- 5.9
PayRetailers
Local LATAM PSP- Deposit Fee
- 1.5-3%
- Settlement
- T+1 - T+3
- Methods
- 300+
- Rating
- 3/5
- 4.5
EBANX
Local Methods PSP- Deposit Fee
- 2.7% + $0.30 (published)
- Settlement
- D+3 (cards) / D+7 (debit) / D+1 (boleto, TEF)
- Methods
- 200+
- Rating
- 2.8/5
- 7.4
AstroPay
Local Methods PSP- Deposit Fee
- 1-2.5%
- Settlement
- T+1 - T+2
- Methods
- 50+
- Rating
- 4.3/5
- 4.6
Bazk
Brazil iGaming Pix gateway- Deposit Fee
- Not published
- Settlement
- N/A
- Methods
- N/A
- 4.9
PayU
Full-Stack PSP- Deposit Fee
- ~2% flat (India retail tier) / custom enterprise
- Settlement
- T+2
- Methods
- 150+
- Rating
- 1.2/5
Related Reading
Operator guides and analysis relevant to evaluating D24.
End of Report. D24 Provider Assessment Report 2026
Prepared and reviewed by the iGaming Payment Solutions Editorial Team ·