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Vouchers & eCash for iGaming

A player buys a 16-digit PIN at a corner shop, or takes a barcode from your cashier and pays it in cash at the till, so the deposit reaches you already paid for and cannot be charged back. That cash network is expensive, and paysafecard charges operators 9.5-15% of volume to use it. From July 10, 2027, the EU AML Regulation tightens the rules on anonymous prepaid, and account-based voucher flows are the ones that meet them.
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Voucher reviewed
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PSPs that carry them
50+
Countries

Providers that let you accept these

These providers carry vouchers in their iGaming stack, so an operator can switch them on in the cashier through the PSP it already runs.

Voucher Fees and Chargebacks for Casino Operators

With no card or bank mandate behind a voucher deposit, no chargeback, representment or friendly-fraud write-off can follow it. paysafecard carries the dispute risk itself, and a deposit is final once Capture Payment succeeds. Its fee is 15% at low volume and 9.5% once monthly volume passes EUR 350,000, with no setup fee and no monthly subscription, and inside a Nuvei, Worldpay or Adyen agreement the PSP's contract sets the rate. The rate covers the retail network and the dispute risk, paying the retailer's commission, the distributor's cut and the issuer's margin before the PSP adds its own.

The money also arrives late. paysafecard pays the operator 14 days after a monthly cycle closes or 21 days after a twice-monthly one, so a deposit made on the first day of a 30-day month reaches you 44 days later. The fee earns its keep only on deposits that would not close any other way, from players whose card issuer blocks gambling, players who will not share bank details and players who pay in cash. Placed at the top of the cashier instead of behind a card or bank rail, a voucher burns margin on deposits a card would have closed.

1.5%

Visa VAMP excessive-merchant threshold since April 1, 2026

Visa lowered the VAMP threshold from 2.2%, and in the US, Canada, Europe and Asia-Pacific it applies to merchants with 1,500 or more fraud reports and disputes a month. A voucher deposit is not a Visa transaction, so it adds neither a dispute nor volume to the ratio. Moving the players most likely to dispute a card deposit onto vouchers takes their disputes out of the count.

Casino Voucher Payment Methods Compared

  • paysafecard

    Payouts: Yes
    Owner & issuance:
    Paysafe, issued by Prepaid Services Company (UK, FCA) and Paysafe Prepaid Services (Ireland, Central Bank of Ireland)
    How it funds:
    16-digit PIN bought for cash at 627,502 outlets in 50+ countries
    Payouts:
    Yes, through the payout API to a myPaysafe account

    Betting and casino payments in 21 European countries need a registered myPaysafe account.

  • Paysafecash

    Payouts: No
    Owner & issuance:
    Paysafe
    How it funds:
    Your cashier generates a barcode and the player pays cash at the till, at 200,000+ points of sale

    The code is bound to one transaction and one account, so it carries no anonymous stored value and takes higher limits than a PIN.

  • Neosurf

    Payouts: No
    Owner & issuance:
    Founder-owned Paris company (2004), with vouchers issued by NS CARDS FRANCE
    How it funds:
    Cash voucher bought at retail, plus a myNeosurf account

    Francophone Europe is the core market, and Neosurf also sells in Africa.

  • CashtoCode

    Payouts: No
    Owner & issuance:
    Funanga AG (Berlin), held by its original shareholders
    How it funds:
    Barcode paid in cash at 550,000+ points of sale, or a 20-digit eVoucher (25-250 EUR/USD) from online resellers

    CashtoCode indemnifies the operator in full, and the barcode deposit credits instantly.

  • Flexepin

    Payouts: No
    Owner & issuance:
    Novatti Group (ASX: NOV), through Flexewallet (Australia, New Zealand) and Flexe Payments (Malta, UK)
    How it funds:
    16-digit cash voucher in $20-500 denominations

    Sold in Canada at Canada Post, 7-Eleven and 15,000+ Now Prepay tills.

Paysafecash, Neosurf, CashtoCode and Flexepin take deposits only, so their players need a second method at cashout, and full KYC lands at the first withdrawal, the most sensitive moment of the relationship. UK AML guidance treats a method that cannot return funds to its source as a risk factor, so write the pairing into your payments policy: voucher in, a bank account or wallet in the player's name out, verification before the first withdrawal and no exceptions for VIPs.

Casino Voucher Brands: paysafecard, Paysafecash, Neosurf, CashtoCode and Flexepin

paysafecard

Paysafe's prepaid PIN and myPaysafe account

  • paysafecard.com Wertkarten GmbH in Vienna holds the product. E-money issuance sits with Prepaid Services Company Ltd, an FCA-authorized e-money institution since April 12, 2018 (FRN 900021), and with Paysafe Prepaid Services Ltd and Paysafe Payment Solutions Ltd, which the Central Bank of Ireland authorizes for the EEA.
  • Italy, Greece and Portugal require an account for any paysafecard payment, and Germany has required one for gambling since October 2020. Where the anonymous PIN still works, it stops at EUR 50 per payment (GBP 40 in the UK, USD 300 in the US).
  • A simplified-KYC account takes EUR 500 a month, and a fully verified account takes EUR 1,000 per transaction with a EUR 5,000 balance. Any withdrawal requires full KYC, and the casino still runs its own player checks under its license.
  • PaysafeWallet adds an IBAN account and a debit Mastercard that players switch on inside their myPaysafe account. Its rollout across 18 European markets finished in April 2026, and Poland became the 19th on August 10, 2026. PINs and the account carry on alongside it, and PIN cash is one way to fund it.
  • paysafecard is the only voucher here with a payout leg. The payout API sends winnings to the player's myPaysafe account instantly, and the player moves them on to a bank in 3-5 business days. That keeps the money in a closed loop, which is the main compliance case for paysafecard over PIN-only vouchers.
  • Players can block gambling merchants from their account, and lifting the block takes a 48-hour cool-down, a player-protection control the operator gets without building it.
  • Paysafe last reported eCash revenue on its own in 2021, at $406 million or 27% of the group. The segment now reports inside Digital Wallets, whose revenue was $814.7 million in 2025.
Paysafecash

Paysafe's barcode cash payment, launched in 2018

  • The deposit starts at your cashier, which generates a barcode that the player pays in cash at a till, with no voucher bought first. Paysafecash runs at 200,000+ points of sale, 60,000+ of them in the US at 7-Eleven, Dollar General and other chains, and Paysafe offers it to Canadian books alongside paysafecard.
  • Because the barcode is tied to an account, Paysafecash keeps cash-paying players on a licensed cashier where an anonymous PIN no longer works.
  • Paysafecash competes head-on with CashtoCode's barcode, so if your PSP carries one of them, ask for the other and price the two against each other.
Neosurf

Paris cash voucher with a myNeosurf account

  • Neosurf is a founder-owned Paris company set up in 2004. NS CARDS FRANCE SAS issues the vouchers, and client funds sit with Andaria Financial Services, an MFSA-licensed institution in Malta.
  • Neosurf vouchers sell in 50+ countries and work on 20,000+ sites. The company restructured its operations in May 2026 to expand in Europe and the Americas.
  • The myNeosurf account pools voucher balances but cannot pay them out. Neosurf also sells in Australia, where online casino is illegal, so its Australian volume goes to offshore casinos.
CashtoCode

Barcode cash payments from Funanga in Berlin

  • Funanga AG in Berlin runs CashtoCode and remains with its original shareholders. The Payments Group Holding agreed in 2024 to buy it, but the deal never closed. The buyer withdrew on March 30, 2026, renamed itself German Tech Holding on August 19, 2026, and has left payments.
  • The barcode cuts out the typing errors of PIN entry. Because the code is tied to one transaction instead of working as a bearer instrument, it also carries a better AML profile than a PIN voucher. It runs on existing prepaid POS networks such as epay.
Flexepin

Novatti's cash voucher, strongest in Canada

  • Novatti owns Flexepin outright, through Flexewallet in Australia (AFSL 448066) and New Zealand and through Flexe Payments, which serves the EEA from Malta and also covers the UK.
  • Canada is Flexepin's strongest market. Beyond Canada Post, 7-Eleven and the Now Prepay tills, it sells at The UPS Store through Payment Source.
  • In Australia Flexepin allows up to 10 vouchers a day and $5,000 in holdings, and it charges a $30 redemption fee and a $4 monthly admin fee after the use-by date. Flexepin bans illegal use of its vouchers without banning gambling, and Australian players spend it at offshore casinos.
  • Novatti sold Emersion in September 2025, gave up control of AUDC the same month and now centers on payments in Australia and New Zealand.
Other Vouchers: CASHlib, Jeton Cash, AstroPay Card

An EU voucher, a wallet top-up code and a card discontinued in 2024

  • CASHlib is an EU voucher sold in 10+ countries, France, Belgium, Spain, the Netherlands and Germany among them. Prepaid Optimal Solutions and Fenix Technology distribute it as e-money distributors of Sureswipe EMI, which the Central Bank of Cyprus licenses.
  • Jeton Cash is a 19-digit voucher that tops up the Jeton wallet and does not pay merchants directly. It is contracted through a Georgian LLC, while the Jeton wallet runs under UK and Cypriot e-money entities.
  • AstroPay discontinued the AstroPay Card on December 16, 2024, passed the voucher business to iCash.One and now runs a multi-currency wallet.

Voucher Regulation: AMLD5 Limits, the 2027 EU AML Regulation and Country Rules

EUR 150 / EUR 50

AMLD5 caps on anonymous prepaid: stored value / online payment

The EUR 50 cap on remote payments is the legal root of paysafecard's account rule for gambling, which keeps the anonymous PIN off licensed European cashiers. From July 10, 2027, the EU AML Regulation also bars acquirers from accepting anonymous prepaid cards issued outside the EU.

The EU AML Regulation applies directly from July 10, 2027, makes gambling operators obliged entities across the EU and requires customer due diligence on stakes or winnings of EUR 2,000 or more, counted across linked transactions, which catches a player who splits deposits into small vouchers. Germany lets GGL-licensed cashiers take vouchers only through verified accounts, and the LUGAS cap of EUR 1,000 a month applies across operators whatever the method. Italy caps cash top-ups at retail points of sale at EUR 100 a week, which pushes cash-paying players toward traceable rails.

The UK has no voucher ban. In its October 2025 money-laundering risk update, the Gambling Commission classed prepaid vouchers as high-risk for their anonymity, for cash loading and as a way around the credit-card ban, and it reminded operators that customer checks stay with them whatever the payment provider does. Australia never banned vouchers either. Its June 2024 ban on credit cards, credit-linked products and digital currencies for licensed online wagering lets the minister add further credit-linked products, and since online casino is illegal there, the casino volume Australian players move through vouchers goes offshore. ACMA had blocked 1,822 illegal gambling and affiliate websites by September 24, 2026.

Ontario bans no prepaid method, while the AGCO bars crypto deposits and requires a financial services provider to authorize every deposit. At bet365 in Ontario, paysafecard takes deposits up to $400, and winnings on that money go back by bank transfer. FINTRAC watches prepaid vouchers as a laundering vector in online gambling, along with e-wallets and payment service providers placed between the bank and the site.

Voucher Fraud at Online Casinos

Two fraud patterns reach casinos through vouchers, and both start before the deposit. The first is social engineering, where a victim is talked into buying vouchers and reading the PIN over the phone, a scam that paysafecard warns its customers about and Action Fraud tracks in the UK. The second is smurfing, which turns illicit cash into many small vouchers below AML thresholds and which the Gambling Commission documents as a live typology in gambling. Neither produces a chargeback, so the damage reaches the operator as third-party money in a player's account and as complaints from players who say they never made the deposit.

paysafecard checks every PIN's status (valid, used or blocked) on each redemption, stops PINs bought in high-risk jurisdictions from being spent at unrelated merchants and runs velocity limits per voucher, per merchant and per day on top of the AMLD5 thresholds. The operator's share of the work is velocity rules on voucher deposits, source-of-funds triggers set earlier than for cards, and no first cashout until verification clears.

How to Accept Vouchers at an Online Casino

Paysafe, Nuvei, Worldpay and Adyen carry paysafecard, so an operator already on one of them switches it on as a configuration job of days. Paysafe owns paysafecard outright, so one Paysafe contract covers paysafecard, Paysafecash, the Skrill and Neteller wallets and card acquiring, with a $250k+ monthly minimum and a $500-1,500 monthly fee. Nuvei resells paysafecard inside its own agreement. On the platform side, SoftSwiss runs paysafecard as a native cashier method, EveryMatrix exposes it through SlotMatrix, and GiG CoreX and MoneyMatrix carry prebuilt connectors.

A direct contract with paysafecard is the other route, and it covers the payout API. The build takes 1-3 weeks of REST work plus 2-4 weeks of KYB review, and the cashier must capture each payment within 10 minutes of PIN allocation or the funds go back to the player.

MiFinity runs its own eVoucher, which a player buys for cash from a reseller and redeems in your cashier or loads into the MiFinity wallet, so a cash-paying player with no card or bank account can also reach you through MiFinity. Price barcode products against PIN vouchers instead of treating cash as one line item, and for Canadian players price Flexepin beside Interac e-Transfer. The rest of the cashier, by method and by region, is in the payment methods guide and the Europe and North America pages.

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