DPO Group ReviewIs It the Right Payment Solution for Your iGaming Business?
Weak
DPO Group is a 2006-founded pan-African PSP rebranded to DPO Pay by Network after Network International's $288-291M acquisition closed October 1, 2021. The brand sits inside a Brookfield-owned MEA payments group following Network International's £2.2B take-private in 2024. Operates in 21 African countries plus a Dublin international HQ. Around 247 employees per PitchBook, down from ~400 at the acquisition peak. PCI DSS Level 1 (first African PSP to attain it across multiple territories), country-level PSP licences with the Bank of Tanzania, Central Bank of Kenya, SARB in South Africa via PayGate, and a CBN licence in Nigeria added in 2022 to compete with Flutterwave and Paystack. Payment stack covers Visa, Mastercard, Amex, Diners, JCB, UnionPay, M-Pesa, Tigo Pesa, Airtel Money, MTN MoMo, Orange Money, Vodafone, PayPal, bank transfer, vouchers and a long tail of country-specific rails. Real differentiator is hotel and travel: 50+ airlines and a dense list of African hotel groups (Serena, Sarova, Hemingways, Heritage) plus PMS connectors for Cloudbeds, eZee, Hotelogix, Little Hotelier, RoomRaccoon, Nightsbridge and ResRequest. For iGaming the story is thinner. No MGA, no UKGC, no Curacao B2B supplier credential, no SoftSwiss or EveryMatrix connector, no published gambling client list, no responsible-gaming hooks. Fiat only, no crypto. Trustpilot 1.9/5 from 55 reviews with a 44%/46% polarised distribution that mirrors Flutterwave's pattern but with a higher 1-star floor. Pricing is custom rather than posted - card MDR typically lands at 2.9-4.5% with mobile money at 1.5-3% per merchant disclosures. For an iGaming operator targeting African markets DPO is an acceptable second rail behind Flutterwave or a primary rail for hotel-affiliated betting brands; for anything else it's the wrong shape.
Quick Info
iGaming Score
Our iGaming Score: 4.1/10
Weighted scoring across six criteria
| Criterion | Weight | Score | Rating |
|---|---|---|---|
| iGaming Fit No gambling-specific licences, no PAM connectors, no published iGaming clients. Used informally by some African sportsbooks via the standard merchant agreement but not pitched as an iGaming PSP. Below regional iGaming relevance | 25% | 3.5 | Weak |
| Geographic Coverage 21 African country operations: Kenya, Tanzania, South Africa, Nigeria, Ghana, Uganda, Rwanda, Zambia and 13 more. UAE listed under the Network International MEA umbrella. No depth outside Africa - international HQ in Dublin is a collection point, not a market entity | 20% | 3.0 | Weak |
| Security & Compliance PCI DSS Level 1 (first African PSP across multiple territories), GDPR-compliant, CBN Nigeria licence (2022), Bank of Tanzania PSP licence, Central Bank of Kenya authorisation, SARB SA via PayGate. No MGA/UKGC for gambling | 20% | 4.0 | Weak |
| Fees & Pricing Custom pricing only - no published rate cards. Cards typically 2.9-4.5%, mobile money 1.5-3% per merchant disclosure. Rolling reserve held up to 180 days where applied. FX markup unpublished | 15% | 5.4 | Adequate |
| Tech & Integration Two API surfaces (legacy PayHost SOAP + modern DPO Pay REST), ~16 maintained plugins on GitHub (WooCommerce, Magento 2, Shopify, OpenCart, PrestaShop, Wix, Gravity Forms, WHMCS, Ecwid, VirtueMart, Odoo), full sandbox, mobile SDKs. No SoftSwiss/EveryMatrix/Slotegrator connector | 10% | 6.5 | Adequate |
| User Trust 1.9/5 from 55 Trustpilot reviews with 44% 5-star and 46% 1-star - polarised distribution where the negative bucket concentrates on onboarding friction and held funds. Glassdoor 3.1/5 from 75. No statistically meaningful G2 or Capterra profile | 10% | 3.8 | Weak |
| Overall | 100% | 4.1 | Weak |
We score each provider on six criteria using a 1 to 10 scale. iGaming Fit carries the most weight at 25% because that is what matters most for gambling operators. Geographic Coverage gets 20%. Security and Compliance, Fees and Pricing, and Tech and Integration each get 15%. User Trust rounds it out at 10%. The final score is a weighted average of all six.
Score Explanation
DPO Group scores on African travel and hospitality fit and crashes on everything iGaming-specific. Geographic coverage of 21 African countries is genuinely the second-broadest single-contract footprint in this catalogue after Flutterwave's 34. The PCI DSS Level 1 achievement was a regional first - DPO was the first PSP in Africa to attain Level 1 across multiple territories, originally certified across 12 countries including Kenya, Tanzania, Zanzibar, Zambia, Uganda and Rwanda. Country-level licences cover the major operating markets: CBN in Nigeria (2022), Bank of Tanzania (acknowledged 2023), Central Bank of Kenya, SARB in South Africa via the PayGate subsidiary. Where the score gets dragged down: no gambling licence framework, no SoftSwiss/EveryMatrix/Slotegrator connector, no published iGaming client list, no responsible-gaming product hooks. Pricing is custom and opaque - the 2026 trend across the catalogue is toward published rate cards (Solidgate at interchange-plus, EBANX with country-specific tables, even Flutterwave publishes its 2% Nigerian local methods rate), and DPO sits in the older 'contact sales' camp. The Trustpilot 1.9/5 from 55 reviews is the lowest in this catalogue alongside Adyen (1.3) and Worldpay (1.6) - but DPO's reviewer base is mostly merchants rather than end users, which makes the signal more relevant to operator diligence than Adyen's consumer-flooded profile. The polarisation (44% 5-star, 46% 1-star, almost nothing in the middle) matches a structural pattern - long-term hotel/travel merchants who got onboarded with hands-on support stay happy, while SMB merchants who hit the self-service onboarding flow get stuck and post 1-star reviews about documents requested over plain email, multi-week activation despite the marketing 24-hour claim and slow ticket resolution especially in Nigeria. Trustpilot itself flags 'Hasn't replied to negative reviews' on the profile.
Who Is DPO Group Best For?
Weighted scoring across six criteria
Recommended For
African travel, hotel and airline operators. African travel, hotel and airline operators - DPO's home turf. The named client list includes Serena Hotels, Sarova Hotels, Hemingways Collection, Heritage Hotels, Air Tanzania, Jambojet and a long tail of safari operators, tour agencies and OTAs across East and Southern Africa. PMS connectors for Cloudbeds, Hotelogix, eZee, Little Hotelier, RoomRaccoon, Nightsbridge and ResRequest mean that for an African hotel group running any of those platforms, DPO is the path of least resistance. For an iGaming operator running a hotel-affiliated land-based-plus-online brand (the model used by some African casino groups), the operational case for keeping payments inside the same provider as the hotel side is real.
Hotel-affiliated sportsbook or casino brands in East Africa. Hotel-affiliated or land-based-affiliated betting brands in Kenya, Uganda, Tanzania and Rwanda. DPO has the deepest hotel and tourism integrations in Africa, and several African casino operators use the same PSP for both hotel POS and adjacent betting flows. The supplier-compliance burden falls on the operator, not on DPO - same constraint as Flutterwave - but the operational continuity is the win. If your operator already runs DPO on the resort side, extending to the betting cashier is a few weeks of work rather than a fresh procurement cycle.
SMB merchants on WooCommerce or Magento in 21 African markets. SMB merchants on WooCommerce, Magento, Shopify or PrestaShop targeting one to four African countries. The ~16 maintained plugins in the DPO-Group GitHub organisation cover the major eCommerce platforms, with steady update cadence. Self-service onboarding works for any size and gets the merchant to a live checkout in 1-3 weeks (despite the 24-hour marketing claim being optimistic). For sub-$100k/month SMB volume in Kenya, Ghana, South Africa or Uganda, DPO is a working option - same shape as Pesapal or smaller Cellulant deployments.
Operators needing M-Pesa, MTN MoMo and Airtel Money in one contract. Operators that need M-Pesa, MTN Mobile Money, Airtel Money, Orange Money and Vodafone mobile money in one contract. DPO routes all of these through a single API rather than per-carrier integrations. M-Pesa runs around 90% of Kenyan online betting volume; MTN MoMo covers Ghana, Uganda, Rwanda, Cameroon and Cote d'Ivoire; Airtel Money runs across East Africa. Same operational case as Flutterwave, but DPO has a slightly different country mix (stronger in Tanzania and Zanzibar specifically, weaker in Nigeria where Flutterwave dominates with its CBN Switching & Processing Licence).
Not Recommended For
Operators with an MGA, UKGC or Curacao B2B remit. Operators that need a payment partner with gambling-specific licensing. DPO holds no MGA, no UKGC, no Curacao B2B supplier licence under the LOK regime, no SPA/MF licence under Brazil's Law 14.790/2023 framework, no GBGA, no Anjouan gambling licence. For an MGA or UKGC-licensed operator the supplier-compliance posture has to be evidenced by the operator's compliance team. Nuvei, Solidgate, Paysafe and Worldpay all ship that documentation packaged. DPO does not.
iGaming operators on SoftSwiss, EveryMatrix or Slotegrator. Operators running SoftSwiss, EveryMatrix, Slotegrator, BetConstruct, Aristocrat Interactive or any other major iGaming PAM. DPO ships no prebuilt connector for these platforms - integration goes through the REST API directly with custom work on the operator side. AstroPay has a Slotegrator connector. PayRetailers has a SoftSwiss connector. PayNearMe runs BetMGM, DraftKings, Caesars and FanDuel on the named client list. DPO is missing from every published iGaming PAM compatibility matrix.
Operators targeting Europe, North America, LATAM or APAC. Operators primarily targeting Europe, North America, LATAM or APAC. DPO's international HQ in Dublin is a collection point for cross-border merchant relationships, not a market entity with European acquiring. There's no LATAM, no APAC, no meaningful Western Europe coverage. For European card flows Solidgate, Nuvei or Adyen are the right answer. For LATAM dLocal or EBANX. For APAC AsiaPay or PPRO. There is no operational reason to route non-African volume through DPO.
Crypto-permissive cashier setups. Crypto-permissive operators or anyone needing a crypto cashier flow. DPO is fiat only - no on/off-ramp, no stablecoin payouts, no published crypto roadmap. Network International parent has no crypto product. For crypto deposits NOWPayments handles 350+ coins, CoinsPaid covers 20+ for regulated EU operators, CoinGate sits in between, BitPay is the original Bitcoin-first option, B2BinPay handles institutional-grade flows. DPO's case here is structural rather than commercial - there is no crypto product to integrate.
Procurement teams that need posted enterprise rate cards. Procurement teams that need predictable, transparent enterprise pricing posted upfront. DPO publishes no rate cards. Rates are negotiated per industry, country and volume. Public merchant disclosures put card processing at roughly 2.9-4.5% (higher in Nigeria and Ghana, lower in South Africa via PayGate) and mobile money at 1.5-3%, but the only way to know what you'll pay is a sales conversation. Same critique applies to Flutterwave (country-specific cards but at least published) - DPO is one step less transparent. For an enterprise procurement process where vendors need to compare apples-to-apples on a posted rate, DPO is not the right shape.
Geographic Coverage
Supported regions and market focus
Regions
Coverage Analysis
21 African countries with active operations: Kenya (Africa HQ, Nairobi), Uganda, Tanzania (including Zanzibar where DPO has particularly deep travel coverage), Zambia, Rwanda, Ethiopia, Zimbabwe, South Africa (via the PayGate subsidiary, long-established SA card gateway), Namibia, Botswana, Lesotho, Eswatini, Malawi, Mauritius, Ghana, Nigeria (CBN licence from 2022), Cote d'Ivoire, DR Congo, Senegal. UAE is listed under the Network International MEA umbrella. International HQ in Dublin (Ireland) handles cross-border merchant collection but is not a separate market entity. Network International's broader MEA footprint adds 50+ countries on paper but DPO-branded local acquiring is the 21-country list above. Post-acquisition expansion roadmap mentioned Morocco, Mozambique, Angola, Egypt, Jordan and Saudi Arabia but local-licence status in those markets is not always confirmed publicly.
Regional Breakdown
Africa is the only region where DPO is the right answer for most use cases. Kenya is the operational heart - DPO has been running M-Pesa integration since the early years and most of the senior engineering team is in Nairobi. Tanzania and Zanzibar are unusually deep for a Pan-African PSP - DPO has dominant share in Zanzibari hotels and was the first PSP acknowledged as licensed by the Bank of Tanzania in 2023. South Africa is the PayGate stronghold - DPO acquired PayGate before the Network International deal and uses it as the SA card gateway with rand settlement. Nigeria is the late-arrival market where DPO is fighting for ground against Flutterwave (which has the CBN Switching & Processing Licence, a tier DPO doesn't hold) and Paystack (Stripe-owned). Ghana, Uganda, Rwanda and Cameroon use the MTN MoMo rail primarily. Outside Africa, DPO does process some international card volume for tourists paying African hotels and tour operators - that's the Dublin HQ's purpose - but it's not a Western card acquirer in any meaningful sense.
Key Features for iGaming Operators
Products, payment methods, and verticals
Key Products
Online checkout, DPO Pay Mobile (mPOS), payment links, PayGate (SA card gateway), recurring billing, payouts, hotel/PMS integrations
Four product lines matter for an iGaming or eCommerce operator. The DPO Pay online checkout is the core merchant acceptance platform - cards, mobile money, PayPal, bank transfer, wallets and the long tail of country-specific methods, integrated via REST API or one of the maintained plugins. DPO Pay Mobile is the mPOS app for Android and iOS that lets merchants take in-person card and mobile-money payments from a phone, plus send payment links via email, SMS or WhatsApp - useful for SMB retail, tour guides, taxi operators and small hotels. PayGate is the legacy South African card gateway acquired before the Network International deal and still the primary path for SA rand acquiring; it sits alongside DPO Pay rather than replacing it. The PMS and Channel Manager integrations layer connects the payment stack to hotel platforms (Cloudbeds, eZee, Hotelogix, Little Hotelier, RoomRaccoon, Nightsbridge, ResRequest) - this is DPO's structural moat in African travel and the reason the named client list is dense with hotel groups. Network's broader MEA stack (Network One, Network Lite) is theoretically available but isn't pushed under the DPO Pay by Network brand to African merchants.
Payment Methods
Around 20-30 active methods depending on country. Cards: Visa, Mastercard, American Express, Diners Club, JCB, UnionPay. Mobile money: M-Pesa (Kenya, Tanzania), Tigo Pesa (Tanzania), Airtel Money (multiple East African markets), MTN Mobile Money (Ghana, Uganda, Rwanda, Cameroon, Cote d'Ivoire, Zambia), Orange Money (West Africa), Vodafone Cash (Ghana). Wallets: PayPal (one of the few African PSPs with a direct PayPal merchant relationship), Apple Pay, Google Pay, Masterpass, SnapScan, Zapper. Bank rails: bank transfer, 1Voucher (cash voucher), PayAttitude. South Africa-specific: PayGate card gateway, EFT, instant EFT. The differentiator for an African operator is that all of these go through one contract and one API rather than 8-12 separate integrations - same operational case as Flutterwave but with a slightly different country mix and a stronger tourism/hotel lean.
Verticals
DPO markets primarily to Travel & Tourism, Hotels & Hospitality, Airlines, eCommerce, Education, Insurance, and SMB retail. Gaming is not a published vertical - DPO has no industry landing page for iGaming the way EBANX, AstroPay and PayNearMe do. The publicly-known client roster is hotel and travel: Serena Hotels (East African hotel group), Sarova Hotels (Kenya), Hemingways Collection (Kenya), Heritage Hotels (Kenya), Air Tanzania, Jambojet (Kenya Airways low-cost subsidiary), Bonfire Adventures (safari operator). No African sportsbook is on the named client list - some likely use DPO via the standard merchant agreement but it's not a published focus the way Bet9ja-on-Flutterwave is. For African iGaming this is enough to integrate; for global iGaming track record it doesn't exist.
| Feature | Status | Details |
|---|---|---|
| Deposit Processing | Cards (Visa, Mastercard, Amex, Diners, JCB, UnionPay), mobile money (M-Pesa, Tigo Pesa, Airtel Money, MTN MoMo, Orange Money, Vodafone), PayPal, bank transfer, voucher (1Voucher), Masterpass, SnapScan, Zapper. ~20-30 active methods depending on country. payment methods, Instant | |
| Withdrawal / Payout | T+1 to T+3 (varies by country) | |
| Instant Withdrawals | T+1 to T+3 (varies by country) | |
| KYC / AML Built-in | Semi-auto | |
| Chargeback Protection | Merchant | |
| Multi-Currency | USD, EUR, GBP, ZAR, KES, UGX, TZS, NGN, GHS, RWF, ZMW, BWP, MUR, XOF, AED, ETB, MWK | |
| API Integration | REST/SOAP API + plugins | |
| Local Payment Methods | Cards (Visa, Mastercard, Amex, Diners, JCB, UnionPay), mobile money (M-Pesa, Tigo Pesa, Airtel Money, MTN MoMo, Orange Money, Vodafone), PayPal, bank transfer, voucher (1Voucher), Masterpass, SnapScan, Zapper. ~20-30 active methods depending on country. methods across multiple categories | |
| iGaming Specialization | Pan-African mobile money rails + multi-currency settlement + deep hotel/PMS integrations | |
| Geographic Coverage | 21 countries across Africa, Middle East |
Pricing & Fee Structure
Fee structure and pricing model
Pricing & Fee Structure
MDR % per transaction pricing model
Custom (typically 2.9-4.5% on cards, 1.5-3% on mobile money in most African markets)
Custom
T+1 (real-time settlement available in select markets)
Cards (Visa, Mastercard, Amex, Diners, JCB, UnionPay), mobile money (M-Pesa, Tigo Pesa, Airtel Money, MTN MoMo, Orange Money, Vodafone), PayPal, bank transfer, voucher (1Voucher), Masterpass, SnapScan, Zapper. ~20-30 active methods depending on country.
Typically released after 180 days where applied (chargeback security hold)
Custom (multi-currency settlement)
None / Custom
None published
No
Pricing Details
DPO publishes no rate cards. Pricing is negotiated per industry, country and volume during onboarding. Public merchant disclosures, third-party reviews and aggregator listings put card processing at roughly 2.9-4.5% per transaction (higher for international cards in Nigeria and Ghana, lower for domestic cards in South Africa through the PayGate subsidiary), mobile money at 1.5-3% depending on carrier and country, and PayPal at the standard PayPal rate plus DPO's processing margin. Refunds may carry an additional fee depending on country. FX conversion fee is described as a margin on the interbank rate but the actual markup is not posted - merchant feedback suggests 2-4% on cross-currency conversion is typical. Setup fee: none for standard merchants; enterprise terms vary. Monthly fees: none for self-serve. Rolling reserve up to 180 days where applied to high-risk merchants - the percentage isn't published. Chargeback dispute fees apply per scheme but the per-incident amount is not posted. For an African SMB merchant processing $20k/month, total cost typically lands around $700-900/month before reserve impact and FX. For a $500k/month hotel operation across multiple African markets the cost is closer to $15,000-22,000/month plus FX and reserve drag. Compared with Flutterwave's published 2% Nigeria-local rate or Solidgate's interchange-plus 0.3-0.8% + acquiring for European card flows, DPO sits in the older 'contact sales for a quote' camp - which is increasingly out of step with the 2026 catalogue trend toward published pricing. Updated May 2026.
Negotiation Tips
Negotiate per payment method separately. Mobile money should be sub-2% given the near-zero scheme cost on push-payment rails - DPO's blended quote often masks that M-Pesa or MTN MoMo should be cheaper to process than cards. International card rates are the line item to push hardest on: if your card volume is meaningfully Western (tourists paying African hotels, players from outside Africa), compare against Solidgate's interchange-plus model and Flutterwave's published rate cards before signing. Get the rolling reserve percentage and duration in writing - DPO holds up to 180 days where applied but doesn't post a default percentage, and the difference between 5% for 90 days and 10% for 180 days is meaningful working-capital drag. Quote the FX markup as a flat percentage rather than 'margin on interbank' - the spread can hide 2-4% on cross-currency settlement. Confirm whether your merchant tier gets real-time settlement or T+1 - real-time has historically been a marketing claim more than a uniform reality. Get the chargeback dispute fee posted upfront. For high-risk verticals including iGaming, allocate 6-8 weeks for onboarding rather than the 1-3 the marketing site quotes; the Trustpilot reviewer base flags consistently that the 24-hour activation claim doesn't survive contact with the compliance review. If you're an African hotel group already on Cloudbeds, Hotelogix or eZee, the PMS connector advantage is worth paying a slight rate premium for - that integration is the real moat. If you're not, the rate discussion should be more aggressive.
Speed & Settlement
Transaction processing and settlement timelines
Instant
Player-initiatedT+1 to T+3 (varies by country)
Operator payoutT+1 (real-time settlement available in select markets)
To operator accountUSD, EUR, GBP, ZAR, KES, UGX, TZS, NGN, GHS, RWF, ZMW, BWP, MUR, XOF and other African currencies
Settlement optionsDeposits are instant on cards, mobile money, PayPal and most alternative methods. DPO markets a 'Real-Time Settlement' product that credits the merchant DPO account instantly when a payment is taken; settlement to the merchant bank account follows a T+1 cadence for most local-currency flows and T+1 to T+3 for cross-currency settlement. Withdrawal speed for player payouts depends on the destination rail - mobile money payouts are typically instant to T+1, card payouts 1-3 business days, bank transfer T+1 to T+3. The disconnect that shows up most often in negative reviews is between the marketing onboarding speed (24-hour activation after KYC) and the operational reality (1-3 weeks for SMB merchants, longer for high-risk verticals). Refunds reflect in 5-10 business days for cards and instant to T+1 for mobile money. Mobile money rails are push-payment and chargeback-free, which is a structural cash-flow advantage in African markets where mobile money typically accounts for 30-90% of online betting volume depending on country. Rolling reserve, when applied, is held up to 180 days - longer than AstroPay (90 days), similar to Flutterwave (180 days at up to 10%) and Worldpay (long-hold market standard). For comparison, EBANX runs 4% for 180 days, Nuvei runs 5-10% for 6 months. DPO doesn't publish its standard reserve percentage so it varies by merchant risk profile. Updated May 2026.
Integration & Tech
Developer experience and technical capabilities
API Type
REST/SOAP API + plugins
Onboarding
1-3 days (claim) / 1-3 weeks realistic
Sandbox
Test environment available at secure1.sandbox.directpay.online with documented test card numbers and test mobile-money flows.
Mobile SDK
DPO Pay Mobile app (Android + iOS) acts as an mPOS for in-person and link-based card + mobile money acceptance. Mobile SDKs available for native app integration in addition to the standard SDK ecosystem.
White-Label
Hosted DPO Pay checkout customisable with merchant logo and theme. Payment links can be sent via email/SMS/WhatsApp under the merchant brand. No fully white-label gateway for resellers.
Docs Quality
Adequate
1-2 weeks
Integration Assessment
Two API surfaces. Legacy PayHost SOAP API (PayGate heritage, host-to-host, used by hotel PMS and ticketing systems - the rail behind most of the hotel client base) is documented at docs.paygate.co.za. Modern DPO Pay REST API at docs.dpopay.com is the path for new integrations - JSON over HTTPS with documented endpoints for transactions, refunds, payouts, recurring billing and webhooks. Plugins maintained in the DPO-Group GitHub organisation (github.com/DPO-Group) cover WooCommerce, Magento 2, Shopify, OpenCart, PrestaShop, Wix, Gravity Forms, WHMCS, Ecwid, VirtueMart and Odoo - around 16 repos total. PHP SDK on Packagist (dpo/dpo-gateway). Mobile SDKs for Android and iOS plus the DPO Pay Mobile app for in-person and link-based acceptance. PMS connectors cover Cloudbeds, Hotelogix, eZee, Little Hotelier, RoomRaccoon, Nightsbridge and ResRequest. Full sandbox at secure1.sandbox.directpay.online with test card numbers and simulated mobile-money flows. Documentation is functional but uneven - reviewers consistently call it adequate rather than excellent. Typical technical integration time is 1-2 weeks via plugin, 2-4 weeks via direct API. No prebuilt SoftSwiss, EveryMatrix or Slotegrator connector.
Risk & Compliance
Licensing, fraud prevention, and regulatory compliance
Compliance Context
PCI DSS Level 1 certified - originally attained across 12 African countries including Kenya, Tanzania, Zanzibar, Zambia, Uganda and Rwanda, making DPO the first PSP in Africa to hold Level 1 across multiple territories. GDPR-compliant in every country of operation. SARB authorisation for South African card acquiring through the PayGate subsidiary. CBN licence in Nigeria (granted 2022). Bank of Tanzania acknowledged DPO Pay as a licensed PSP in 2023. Central Bank of Kenya authorisation. Plus country-level PSP authorisations across the 21-country footprint. No gambling-specific licensing. 3D Secure 2 on card-present and CNP transactions. AVS, CVV and BIN-level checks. Built-in rules engine for fraud screening with velocity controls. Stored card tokenization for recurring billing and one-click checkout. No public partnership with Sumsub, Onfido, Jumio, Veriff, Sift or Ravelin disclosed - KYC and fraud appear to be in-house under Network International's compliance umbrella. Up to 180 days rolling reserve where applied to high-risk merchants.
About DPO Group: Company Background
Company and product information
Company History
Founded in 2006 as Direct Pay Online by Eran Feinstein, Offer Gat and Peter Harvey in Nairobi, Kenya. The original product was a cross-border card-acceptance gateway built for African hotels and tour operators struggling to take international card payments from inbound tourists - the standard problem that African merchants got high decline rates on cards issued outside Africa, and that local acquirers couldn't settle in USD or EUR. DPO bootstrapped for the first eight years rather than raising venture capital, which is unusual for the African fintech cohort.
Through 2014-2020 the company expanded country by country across East and Southern Africa - Kenya, Tanzania, Uganda, Rwanda, Zambia, then South Africa via the PayGate acquisition. PCI DSS Level 1 was attained across 12 countries, a regional first. Strategic acquisitions added pieces of the stack (PayGate for SA card gateway, smaller payment processors in select markets). By the time Network International made its offer, DPO had 60,000+ merchants, 350-400 employees, presence in 19-21 African countries and the deepest hotel and travel client base on the continent.
Network International announced the all-cash acquisition in summer 2020. ShadowFall published a short-seller report in late 2020 alleging unethical pricing and inflated metrics; Network International publicly rebutted the claims and the deal closed October 1, 2021 at $288-291M total consideration (the $291.3M figure shows up in Arabian Business; the $288M figure in Quartz Africa). DPO rebranded to DPO Pay by Network and retained its executive team. Headcount drifted down post-acquisition from the ~400 peak toward the ~247 PitchBook figure as functions were consolidated into Network's MEA stack. CBN Nigerian licence was added in 2022 to compete with Flutterwave and Paystack on local rails. Bank of Tanzania acknowledged DPO Pay as a licensed PSP in 2023. Network International itself was taken private by Brookfield Asset Management alongside CVC in 2024 in a £2.2B deal - so DPO now sits inside a PE-owned MEA payments platform rather than a public-company subsidiary.
What Users Say: Trustpilot & Review Analysis
Our analysis of 55 reviews from Trustpilot and industry sources
Remaining 10% are 2-4 star reviews. Trustpilot does not publish a programmatic breakdown for intermediate ratings, so we report only the verified 5★ and 1★ shares.
Review Analysis
Trustpilot 1.9/5 from 55 reviews on dpogroup.com with a polarised distribution: 44% 5-star, 5% 4-star, 5% 3-star, 0% 2-star, 46% 1-star. The 5-star bucket is dominated by long-term hotel and travel merchants - reviewers like Jean Paul Karinganire (Rwanda) thanking DPO for easy guest-payment flows, multi-year customers in Tanzania and Zanzibar praising integration support, and the African travel vertical clients DPO built its business around. The 1-star bucket is consistently structural rather than incidental: documents requested over plain email rather than a secure form, multi-week activation despite the 24-hour marketing claim, held funds, slow ticket resolution especially among Nigerian merchants who are the most recent cohort and who are pitched the most aggressively post-CBN-licence. Trustpilot itself flags 'Hasn't replied to negative reviews' on the profile, which is the operational signal that matters more than the headline rating. Glassdoor 3.1/5 from ~75 reviews on the DPO profile (E2313543) - 3.2/5 compensation/benefits (up 7% YoY), strong CV brand on the positive side, flat pay and high office-staff turnover on the negative side, recurring commentary about expat-vs-local pay gaps which is a common pattern in African fintech but worth knowing. G2 and Capterra have no statistically meaningful profile - African PSPs as a category are under-represented on Western B2B review platforms. Scamadviser and similar third-party review sites give DPO middling-to-positive trust scores based on domain age and SSL configuration but those scores are domain-quality signals rather than service-quality signals.
Context for Operators
For B2B diligence the Trustpilot pattern is informative because the reviewer base is mostly merchants rather than end users - unlike Adyen (1.3 with 87% 1-star, almost entirely flooded by Vinted/Ticketmaster end-user complaints about frozen accounts) or Worldpay (1.6 from end-user frustration). When merchants leave 1-star reviews about onboarding friction and held funds at a 46% rate, that's a structural signal about the operational reality of working with DPO at the SMB tier. Enterprise hotel and travel merchants who got hands-on account management report a different experience entirely - the polarisation isn't fake, it reflects two different customer segments. Signals that matter more than the star rating: PCI DSS Level 1 across multiple territories, the 21-country footprint, the dense PMS and Channel Manager connector list, the Network International ownership (now Brookfield-owned PE asset), and the 2022 Nigerian CBN licence as a recent regulatory addition. The Glassdoor 'expat-vs-local pay gap' commentary is worth probing in vendor calls - ask who currently owns merchant escalation and what the SLA is.
Notable Clients
Bonfire Adventures, Serena Hotels, Hemingways Collection, Air Tanzania, Kenya Airways (selected routes), Jambojet, Sarova Hotels, Heritage Hotels
60,000+ to 100,000+ merchants depending on the marketing snapshot. The publicly-known client roster is dominated by African hotels, airlines and travel: Serena Hotels, Sarova Hotels, Hemingways Collection, Heritage Hotels, Air Tanzania, Jambojet, Bonfire Adventures, plus a long tail of safari operators, OTAs, restaurants and SMB retail. DPO claims 50+ airlines in its travel vertical pitches. No global iGaming brand is on the published list - this is a hotel-and-travel PSP, not a gambling PSP. Some African sportsbooks likely run DPO for selected rails (especially in Tanzania and Zanzibar) but it's via the standard merchant agreement, not a published vertical. The contrast with AstroPay (500+ gambling clients, Betano, Novibet, Premier League shirt sponsorships) or PayNearMe (BetMGM, DraftKings, Caesars, FanDuel named on the homepage) is sharp.
Operational Details
Business terms, contracts, and support
Acquired by Network International in 2020-21 for ~$288-291M - the landmark African fintech exit of the cycle. Network International itself was taken private in 2024 by Brookfield Asset Management in a £2.2B deal alongside CVC, which puts DPO inside a PE-owned MEA payments platform. The 2020 ShadowFall report alleged unethical practices around DPO's acquisition pricing; Network International publicly refuted the claims and the deal closed. iGaming is not a target vertical - DPO has no published gambling licence framework and isn't on any major PAM's compatibility matrix. Operators using DPO for African iGaming flows do it via the standard merchant agreement.
Frequently Asked Questions
10 questions about DPO Group
Safe at the payment-institution level - PCI DSS Level 1 across multiple African territories (first regional PSP to attain it), country-level PSP licences with the Bank of Tanzania, Central Bank of Kenya, SARB in South Africa, CBN in Nigeria (2022) and similar across the 21-country footprint, GDPR-compliant. The caveat is that DPO holds no gambling-specific licensing. No MGA, no UKGC, no Curacao B2B supplier licence under the LOK regime, no SPA/MF licence under Brazil's framework. For operators in regulated gambling markets the supplier-compliance burden falls on the operator's compliance team rather than on the PSP. Used informally by some African sportsbooks via the standard merchant agreement but not pitched as an iGaming PSP and not on any major PAM's compatibility matrix. The Network International parent (regulated by FCA and Central Bank of UAE, now Brookfield-owned post-2024 take-private) adds an institutional credibility layer.
DPO publishes no rate cards. Pricing is negotiated per industry, country and volume. Public merchant disclosures put card processing at 2.9-4.5% per transaction depending on country (higher in Nigeria and Ghana, lower in South Africa via PayGate), mobile money at 1.5-3%, PayPal at PayPal's rate plus a DPO margin. FX conversion typically 2-4% on top of the interbank rate. Setup fee: none for standard merchants. Rolling reserve up to 180 days where applied to high-risk merchants. For a $500k/month African operation expect $15,000-22,000/month before reserve and FX impact. For an iGaming operator the high-risk classification means rates will sit at the upper end of these ranges and rolling reserve is more likely to be applied. Negotiate per method - mobile money should be sub-2% given near-zero scheme cost on push-payment rails.
Yes - this is one of DPO's structural strengths. M-Pesa is supported in Kenya and Tanzania through direct integration with Safaricom and Vodacom respectively. Tigo Pesa runs in Tanzania. MTN Mobile Money covers Ghana, Uganda, Rwanda, Cameroon, Cote d'Ivoire and Zambia. Airtel Money runs across multiple East African markets. Orange Money covers West Africa. Vodafone Cash runs in Ghana. All of these are integrated through a single DPO API rather than per-carrier integrations - same operational case as Flutterwave but with a slightly different country mix (DPO is stronger in Tanzania and Zanzibar specifically, weaker in Nigeria where Flutterwave holds the higher-tier CBN Switching & Processing Licence). For African online betting where mobile money typically accounts for 30-90% of deposit volume depending on country, this rail consolidation is the integration that matters.
21 African countries with active operations: Kenya (Africa HQ in Nairobi), Uganda, Tanzania (including Zanzibar where DPO has particularly deep travel coverage), Zambia, Rwanda, Ethiopia, Zimbabwe, South Africa (via the PayGate subsidiary), Namibia, Botswana, Lesotho, Eswatini, Malawi, Mauritius, Ghana, Nigeria (CBN licence from 2022), Cote d'Ivoire, DR Congo, Senegal. UAE is listed under the Network International MEA umbrella. International HQ in Dublin handles cross-border merchant collection. No depth in LATAM, APAC or Western Europe card flows. Post-acquisition expansion roadmap mentioned Morocco, Mozambique, Angola, Egypt, Jordan and Saudi Arabia but local-licence status in those markets isn't always confirmed publicly. For a Pan-African operation this is the second-broadest single-contract footprint in the catalogue after Flutterwave's 34 countries; outside Africa pair with a regional specialist.
Technical integration is typically 1-2 weeks via one of the maintained plugins (WooCommerce, Magento 2, Shopify, OpenCart, PrestaShop, Wix, Gravity Forms, WHMCS, Ecwid, VirtueMart, Odoo - around 16 repos in the DPO-Group GitHub organisation), or 2-4 weeks via the REST API at docs.dpopay.com. Legacy PayHost SOAP API remains the rail for hotel PMS connectors (Cloudbeds, Hotelogix, eZee, Little Hotelier, RoomRaccoon, Nightsbridge, ResRequest) and integration there is plug-and-play once the merchant is provisioned. KYB onboarding is the friction point: DPO markets a 24-hour activation post-KYC but Trustpilot reviewers consistently report 1-3 weeks for SMB merchants and longer for high-risk verticals. For an iGaming operator expect a full compliance review that pushes total onboarding to 4-8 weeks. No prebuilt SoftSwiss, EveryMatrix or Slotegrator connector - operators on those PAMs integrate via the REST API directly with custom work.
No. DPO is fiat only with no crypto on/off-ramp, no stablecoin payouts, and no published roadmap for crypto support. The Network International parent has no crypto product either - this is structural rather than commercial. For crypto deposits NOWPayments handles 350+ coins, CoinsPaid covers 20+ for regulated EU operators, CoinGate sits in between, BitPay is the original Bitcoin-first option, B2BinPay handles institutional-grade flows. For a crypto-permissive cashier flow DPO is the wrong tool entirely - pair Flutterwave or DPO for African fiat rails with NOWPayments or CoinsPaid for crypto.
Different shapes. Flutterwave holds 34 African country licences (vs DPO's 21), the Nigerian CBN Switching & Processing Licence (Nigeria's highest tier, which DPO doesn't hold), a brand-new CBN Microfinance Bank Licence approved April 2026 (lets Flutterwave hold customer deposits directly), and the named relationship with Bet9ja - Nigeria's largest sportsbook. DPO has deeper travel and hotel coverage (Serena, Sarova, Hemingways, Heritage, Air Tanzania, Jambojet), the PMS connector advantage that Flutterwave doesn't replicate, stronger Tanzania and Zanzibar presence specifically, and the PayGate subsidiary for South African rand acquiring. For an African iGaming operation with Nigerian focus, Flutterwave is the better default. For a hotel-affiliated betting brand in East Africa, DPO's PMS integration makes operational continuity worth the marginal cost difference. Neither holds gambling-specific licensing - both transfer that compliance burden to the operator.
Paystack (acquired by Stripe in 2020 for around $200M) is a different segment - tighter geographic footprint (Nigeria, Ghana, Kenya, South Africa primarily, around 6-10 countries vs DPO's 21), much better developer ergonomics ('Stripe for Africa' isn't just marketing), cleaner API documentation, but no deep hotel or travel vertical integration. For a developer-led African startup that wants Stripe-like API quality in two or three target countries, Paystack is the cleaner pick. For a Pan-African operation needing 15+ country coverage with hotel PMS integration baked in, DPO is the broader option. Pricing is comparable per country - Paystack publishes a 1.5% Nigerian local rate (vs Flutterwave's 2% and DPO's typical 2.9-4.5%) but DPO's effective rates can come down significantly with negotiation.
Yes. The DPO Pay payouts API handles withdrawals as batch payouts (CSV upload) or single transfers via the REST API. Mobile money payouts (M-Pesa, MTN MoMo, Airtel Money, Orange Money, Vodafone Cash) are typically instant to T+1. Card payouts take 1-3 business days. Bank transfer payouts run T+1 to T+3 depending on country. The Mobile money rails are push-payment and chargeback-free which is a structural cash-flow advantage. No published per-day or per-month limit on mass payouts. For high-volume payout operations confirm corridor-specific limits with the DPO sales team before signing - they're set on a per-merchant basis rather than published as a global cap. No real-time payouts product comparable to Inpay's instant-payout positioning, but T+1 mobile money is close enough for most African player-withdrawal use cases.
Merchant-liable, standard for the segment. Card chargebacks follow the scheme rules (Visa, Mastercard, Amex, Diners, JCB, UnionPay) with 3D Secure 2 applied to higher-risk card transactions where the issuing bank supports it. Dispute fees per scheme apply but the per-incident amount isn't posted publicly. Up to 180 days rolling reserve where applied to high-risk merchants - DPO doesn't publish a default percentage so it varies by merchant risk profile. Mobile money rails are push-payment and structurally chargeback-free, which is the major operational advantage for African merchants heavily reliant on M-Pesa, MTN MoMo and Airtel Money. For iGaming operators with naturally elevated dispute rates around bonus abuse and first-deposit reversals, the chargeback exposure on the card side is real and the rolling reserve hold can be a meaningful working-capital constraint. Negotiate reserve duration and percentage upfront - the difference between 5% for 90 days and 10% for 180 days is significant at iGaming scale.
Our Verdict: Should You Use DPO Group?
Final assessment for iGaming operators
Overall iGaming Score
Summary
DPO Group is a competent African PSP with deep hotel and travel integration and the wrong shape for most iGaming use cases. 21 African country operations, PCI DSS Level 1 across multiple territories (first regional PSP to attain it), country-level PSP licences with the Bank of Tanzania, Central Bank of Kenya, SARB in South Africa, CBN in Nigeria (2022) and similar across the footprint. Dense PMS and Channel Manager connector list (Cloudbeds, Hotelogix, eZee, Little Hotelier, RoomRaccoon, Nightsbridge, ResRequest) that no Pan-African competitor matches. Named client list dominated by African hotels and travel (Serena, Sarova, Hemingways, Heritage, Air Tanzania, Jambojet). M-Pesa, MTN Mobile Money, Airtel Money, Orange Money and Vodafone Cash all through one API. Network International ownership now sits inside Brookfield's PE platform post-2024 take-private. The constraint set is sharp: no MGA, UKGC or Curacao B2B gambling licence; no SoftSwiss/EveryMatrix/Slotegrator connector; no published iGaming client roster; fiat only, no crypto; Trustpilot 1.9/5 from 55 reviews with 46% 1-star concentrated on onboarding friction and slow Nigerian support; pricing is custom rather than posted in an industry trending toward published rate cards; the 24-hour activation marketing claim doesn't survive contact with the compliance review for high-risk verticals. For African hotel-affiliated betting brands DPO is a genuine operational fit. For everything else it's the wrong tool.
Strongest Point
Hotel and travel integration depth that no other African PSP matches. PMS connectors for Cloudbeds, Hotelogix, eZee, Little Hotelier, RoomRaccoon, Nightsbridge and ResRequest are pre-built and production-grade. Named client base of African hotel groups (Serena, Sarova, Hemingways, Heritage), airlines (Air Tanzania, Jambojet, Kenya Airways for selected routes) and safari operators (Bonfire Adventures and a long tail). For an iGaming operation affiliated with a land-based casino or hotel group in Kenya, Tanzania, Uganda or Rwanda, the operational continuity of keeping the betting cashier on the same PSP as the resort side is real value. The 21-country licence footprint plus PCI DSS Level 1 across multiple territories is the second-broadest African footprint in this catalogue after Flutterwave's 34 country licences.
Key Limitation
No iGaming-specific licensing or track record. No MGA, UKGC, Curacao B2B supplier licence, SPA/MF, GBGA or Anjouan. No SoftSwiss/EveryMatrix/Slotegrator connector. No published gambling client roster - the implicit African sportsbook usage exists but isn't pitched as a vertical the way EBANX names Brazil iGaming or AstroPay names Betano/Novibet. Fiat only, no crypto, no roadmap. Trustpilot 1.9/5 from 55 reviews with 46% 1-star concentrated on onboarding friction (documents requested over plain email, multi-week activation despite 24-hour marketing claim, held funds, slow Nigerian support). Pricing is custom and opaque in an industry trending toward published rate cards. The 2020 ShadowFall short-seller report and the 2024 Brookfield take-private of Network International are both background context that matters for vendor-risk diligence - DPO is now inside a PE-owned MEA platform rather than a public-company subsidiary.
Recommendation
Use DPO as the African rail only for operations where the travel/hotel/PMS integration depth is operationally valuable - East African hotel-affiliated betting brands, safari-and-betting bundles, multi-country African travel platforms with an embedded gambling vertical. For Pan-African iGaming that doesn't have the hotel connection, Flutterwave is the better default - 34 country licences, higher-tier Nigerian regulatory credentials (CBN Switching & Processing and Microfinance Bank), the Bet9ja relationship and a published gambling-friendly stance. Pair with Nuvei, Solidgate or Worldpay for European and North American card flows where DPO has no presence. Pair with NOWPayments or CoinsPaid for crypto cashier flows. Don't make DPO the sole iGaming PSP unless your operation is structurally African-tourism-affiliated. Negotiate aggressively on per-method rates (mobile money should be sub-2%), rolling reserve percentage and duration (push for under 90 days), FX markup (get a flat percentage rather than 'margin on interbank') and dispute fees. For gambling-licensed operations in MGA or UKGC markets, document the supplier-compliance posture carefully because DPO doesn't ship that documentation as a packaged product.
Pros
- 21 African country operations through one contract - the second-broadest single-contract African footprint in this catalogue after Flutterwave's 34 countries. Country-level PSP licences with the Bank of Tanzania (acknowledged 2023), Central Bank of Kenya, SARB in South Africa via the PayGate subsidiary, CBN in Nigeria (granted 2022) and similar across the footprint. For an operator targeting multi-country African coverage with travel and hotel exposure, DPO is the second option to consider after Flutterwave - and the first option when hotel PMS integration matters.
- Deep travel, hotel and PMS integration. PMS and Channel Manager connectors for Cloudbeds, Hotelogix, eZee, Little Hotelier, RoomRaccoon, Nightsbridge and ResRequest are pre-built and used in production across hundreds of African hotel groups. Named clients include Serena Hotels, Sarova Hotels, Hemingways Collection, Heritage Hotels, Air Tanzania and Jambojet. For an iGaming operation affiliated with a land-based casino or hotel group, the operational continuity is real value that no other African PSP replicates.
- PCI DSS Level 1 across multiple African territories - first regional PSP to attain it, originally certified across 12 countries including Kenya, Tanzania, Zanzibar, Zambia, Uganda and Rwanda. GDPR-compliant in every country of operation. SARB authorisation for South African card acquiring through PayGate. 3D Secure 2 on card-present and CNP transactions. AVS, CVV and BIN-level checks. Stored card tokenization for recurring billing and one-click checkout. Mobile money rails are push-payment and structurally chargeback-free.
- Direct mobile-money integrations across the major African carriers - M-Pesa in Kenya and Tanzania (via Safaricom and Vodacom), Tigo Pesa in Tanzania, MTN Mobile Money in Ghana, Uganda, Rwanda, Cameroon, Cote d'Ivoire and Zambia, Airtel Money across East Africa, Orange Money in West Africa, Vodafone Cash in Ghana. All through one DPO API rather than per-carrier integrations. Same operational case as Flutterwave but with a different country mix - DPO is stronger in Tanzania and Zanzibar specifically.
- Maintained plugin ecosystem. Around 16 repositories in the DPO-Group GitHub organisation covering WooCommerce, Magento 2, Shopify, OpenCart, PrestaShop, Wix, Gravity Forms, WHMCS, Ecwid, VirtueMart and Odoo. PHP SDK on Packagist (dpo/dpo-gateway). Mobile SDKs for Android and iOS. DPO Pay Mobile app for in-person mPOS acceptance. Full sandbox at secure1.sandbox.directpay.online. For an SMB African merchant on a standard eCommerce platform, the integration is plug-and-play within 1-2 weeks.
- Network International ownership and the PE backstop. Network International (formerly LSE:NETW) was taken private by Brookfield Asset Management alongside CVC in 2024 in a £2.2B deal. DPO now sits inside a Brookfield-owned MEA payments platform with FCA regulation (Network parent) and Central Bank of UAE oversight. For vendor-risk diligence this is meaningfully more stable than the African fintech startup cohort - DPO won't disappear and won't pivot product in a way that breaks merchant integrations.
Cons
- No gambling-specific licensing. No MGA, no UKGC, no Curacao B2B supplier licence under the LOK regime, no SPA/MF licence under Brazil's Law 14.790/2023 framework, no GBGA, no Anjouan gambling licence. For operators in regulated gambling markets the supplier-compliance burden falls entirely on the operator. Nuvei, Solidgate, Paysafe and Worldpay all ship gambling-vertical compliance documentation as a packaged product. DPO doesn't, and isn't positioned to.
- No prebuilt iGaming PAM connectors. No SoftSwiss, EveryMatrix, Slotegrator, BetConstruct, Aristocrat Interactive or any other major platform integration shipped. Operators on those PAMs build the integration through the REST API directly. AstroPay has a Slotegrator connector. PayRetailers has a SoftSwiss connector. PayNearMe has BetMGM and DraftKings on its named list. DPO is missing from every published iGaming PAM compatibility matrix.
- Pricing is custom and opaque. No posted rate cards in an industry trending toward published pricing - Solidgate at interchange-plus, EBANX with country-specific tables, Flutterwave with the 2% Nigerian local methods rate. Public merchant disclosures put DPO card processing at 2.9-4.5% and mobile money at 1.5-3% but the only way to know what you'll actually pay is a sales conversation. Rolling reserve percentage and duration aren't posted either.
- Onboarding friction and the marketing-vs-reality gap. DPO markets a 24-hour activation post-KYC but Trustpilot 1-star reviews consistently flag 1-3 weeks for SMB merchants and longer for high-risk verticals. Documents requested via plain email rather than a secure form is a recurring complaint. Slow ticket resolution especially for Nigerian merchants (the most recent cohort post-CBN-licence). Trustpilot flags 'Hasn't replied to negative reviews' on the profile - operational signal that matters more than the rating itself.
- Geographic depth limited to Africa. No LATAM, no APAC, no meaningful Western Europe card acquiring. The Dublin international HQ is a cross-border collection point, not a market entity. For an operator targeting Europe, North America or Asia primarily, DPO is the wrong tool entirely. Even within Africa the footprint is 21 countries vs Flutterwave's 34, and DPO's Nigerian licence (basic CBN PSP, granted 2022) is a tier below Flutterwave's CBN Switching & Processing Licence and brand-new Microfinance Bank Licence.
- Fiat only with no crypto, plus the vendor-risk context. No crypto on/off-ramp, no stablecoin payouts, no published roadmap. The 2020 ShadowFall short-seller report alleged unethical practices around the Network International acquisition pricing - Network refuted publicly and the deal closed, but the episode is in the background. Headcount has drifted down from the ~400 acquisition-peak to ~247 (PitchBook 2026) as functions consolidated into Network's MEA stack. Glassdoor 3.1/5 with 'expat-vs-local pay gap' commentary - typical African fintech pattern but worth probing.
Ready to evaluate DPO Group for your business?
DPO Group vs. Alternatives: How It Compares
Similar payment processing solutions
For Pan-African iGaming coverage Flutterwave is the broader default - 34 country licences, higher-tier Nigerian regulatory credentials (CBN Switching & Processing + Microfinance Bank), the named Bet9ja relationship and a published African gambling-friendly stance. Use DPO when hotel PMS integration is operationally valuable; use Flutterwave when it isn't. For West Africa specifically, Paystack (Stripe-owned) is the cleaner developer alternative if you want fewer countries with better dev ergonomics. For Nigerian-focused operations Interswitch has deeper offline-economy infrastructure but a lighter modern API stack. For LATAM expansion dLocal or EBANX are the right answer - don't stretch DPO outside Africa. For iGaming operators wanting a gambling-credentialed Western PSP to pair with DPO on the African side, Nuvei or Solidgate cover Europe and North America with the licensing posture that MGA and UKGC operators need. For crypto cashier flows DPO can't service, NOWPayments handles 350+ coins or CoinsPaid covers 20+ for regulated EU operators.
When to Choose an Alternative
Choose Flutterwave instead of DPO for Pan-African iGaming without hotel affiliation - 34 country licences, the Nigerian CBN Switching & Processing Licence (highest tier), the April 2026 Microfinance Bank Licence that lets Flutterwave hold deposits directly, the named Bet9ja relationship, and published rate cards. Use DPO only when the hotel PMS integration depth is the operational driver.
Choose Nuvei as the Western-markets pair for DPO. 700+ payment methods across 50+ countries, MGA-licensed and UKGC-licensed for European and UK iGaming markets, smart routing built in. Run DPO for African travel rails and Nuvei for everywhere else.
Choose Solidgate if you want transparent published interchange-plus pricing (0.3-0.8% + acquiring) for European and APAC card flows. Solidgate's pricing model is the antithesis of DPO's contact-sales-for-a-quote approach and the clearest cost story in the catalogue.
Choose Cellulant as a more iGaming-adjacent African alternative. Tingg platform supports gambling verticals more explicitly than DPO does, with deeper integration into African telco rails.
Choose NOWPayments to add a crypto cashier alongside DPO's fiat-only stack. 350+ coins, no published rolling reserve, lower entry pricing than CoinsPaid for non-regulated markets.
Flutterwave
Local/Regional PSPCellulant
Local/Regional PSPPesapal
Local/Regional PSPEnd of Report. DPO Group Provider Assessment Report 2026
Prepared and reviewed by the iGaming Payment Solutions Editorial Team · May 13, 2026