Skip to content

79 providers

Open the full catalog
TrueLayer

TrueLayer Review

Is It the Right Payment Solution for Your iGaming Business?

Strong
Open Banking PSP
Visit TrueLayer

By the iGaming Payment Solutions Editorial Team ·

TrueLayer is a London open banking PSP that takes Pay by Bank deposits and pays winnings back in seconds across 22 European countries, at 0.3-1.0% per deposit with no rolling reserve and no chargebacks. It fits mid-market and enterprise UKGC, MGA and GGL licensees that want a bank rail next to their card acquirer, and bet365 runs it as the recommended checkout option in the UK and Germany. TrueLayer settles to the operator instantly, while Trustly, the other main Pay by Bank choice for UK and European operators, settles T+1 and reaches 33 countries. Since March 3, 2026, TrueLayer has owned Zimpler, which brings Pay N Play in Sweden and Finland on Zimpler's own contract. TrueLayer processes no cards and no crypto, so it is the European bank-rail piece of a payment stack and cannot carry a multi-region book alone. The company is still loss-making, with a pre-tax loss of £38.6 million in 2024.

2/5 Trustpilot (44)
Founded London, UKOpen banking Payment MethodsInstant Settlement
UKGC operatorsMGA and GGL licenseesInstant payoutsNot a fit: Card acquiringNot a fit: Crypto depositsNot a fit: New brands
#Pay by Bank#FCA e-money institution#No rolling reserve#Instant settlement#Signup+ KYC#bet365 checkout#Zimpler Pay N Play

What operators ask about TrueLayer

How much does TrueLayer charge?

TrueLayer charges 0.3-1.0% all in on each Pay by Bank deposit and 0.2-0.5% on each payout. The rate carries no interchange and no scheme fees, and TrueLayer includes FX and holds no rolling reserve.

More in Pricing →

Does TrueLayer accept cards or crypto?

No. TrueLayer runs account-to-account bank payments only, so card players need a separate acquirer and crypto deposits need a separate processor.

More in Features →

Does TrueLayer own Zimpler?

Yes. TrueLayer closed its purchase of Zimpler on March 3, 2026. Zimpler AB keeps its own Finansinspektionen payment institution license, and operators contract with Zimpler for these rails:

  • Pay N Play in Finland and Sweden
  • Swish in Sweden
  • Pay by Bank in Denmark

More in Coverage →

Is TrueLayer Safe and Legit?

Yes. TrueLayer Limited has been an FCA-authorized electronic money institution under FRN 901096 since August 17, 2020, and a Central Bank of Ireland authorization held by its Irish entity carries a PSD2 passport across the EEA. It has no fines, AML penalties or enforcement actions against it.

FRN 793171 is TrueLayer's old payment institution authorization. It held payment initiation and account information from January 13, 2018 until the FCA canceled it on June 21, 2021, once both permissions had passed to the e-money authorization. TrueLayer has held FCA authorization without a break since 2018.

The player's own bank authenticates every payment with Strong Customer Authentication, and no card data enters the flow. Gambling licenses sit with the operators TrueLayer serves.

FRN 901096

FCA e-money authorization

FRN 793171, canceled 2021

Old payment institution record

Central Bank of Ireland

EEA passport

None

Enforcement actions

None (push payment)

Chargeback liability

News about TrueLayer

All payment news
  • Market rules

    Brazil bans sports betting and online casino, closing its payment rails to bets

    Brazil banned sports betting and online casino on September 25, 2026, under Provisional Measure 1.394, which covers offshore and licensed operators alike and bars new deposits to licensed operators from that day. Their sites and apps go offline on October 6, the banks and payment institutions holding their accounts refund bettors by October 14, and all 85 federal authorizations end on October 25 with none of the R$30 million authorization fees returned. Every bank, payment institution and payment scheme in Brazil, Pix included, may now process betting transactions only to close an operator's book and pay bettors back, so no Brazilian payment rail may carry a betting deposit.

    Presidência da República, Medida Provisória 1.394 · Congresso Nacional, MPV 1394/2026 · Agência Brasil

  • Clients

    Midnite switches on TrueLayer Pay by Bank for UK deposits and withdrawals

    Midnite announced on 19 August that its UK cashier now runs account-to-account deposits and withdrawals through TrueLayer, authenticated in the player's banking app and confirmed in real time in place of the card flow. Both reports describe early adoption as already under way, so the rail was live before the announcement. TrueLayer puts its network at 27 million users across the UK and Europe, and its own newsroom carries no item after 22 July.

    iGaming Business · The Paypers · TrueLayer newsroom

  • Ownership

    TrueLayer closes Zimpler purchase but the Swedish license stays put

    TrueLayer closed its purchase of Zimpler on March 3, 2026, just over four months after announcing the deal on October 21, 2025. The Swedish approval covered the change of control, and Zimpler AB, company number 556887-9984, remains a payment institution in its own right, authorized by Finansinspektionen under FI number 44018, on permissions last extended in 2019. The licensed Swedish entity behind Nordic merchant contracts is unchanged.

    TrueLayer completion announcement · Zimpler press release · TrueLayer signing announcement · FI company register, Zimpler AB (id 114594)

Quick Info

Type
Open Banking PSP
Founded
2016
HQ
London, UK
Pricing
Platform fee plus per transaction
APMs
Open bankingA single method over multiple bank rails.
Settlement
Instant

Our iGaming Score: 8.6/10

5 weighted criteria, with Trustpilot shown for context

  • iGaming Fit

    Gambling served directly, dedicated iGaming team, Playtech connector

    Weight
    30%
    Score
    10.0
    Rating
    Leading
  • Geographic Coverage

    Europe, the UK, the Nordics and Latin America, 22 countries, direct Pix acquiring in Brazil through Zimpler

    Weight
    22%
    Score
    6.0
    Rating
    Adequate
  • Security & Compliance

    FCA e-money, Irish PSD2 and Zimpler's Swedish authorizations, no chargebacks, fully automated KYC

    Weight
    20%
    Score
    9.5
    Rating
    Leading
  • Fees & Pricing

    Deposits 0.3-1.0%, subscription plus per-transaction pricing, published £0.01-£1M limits

    Weight
    16%
    Score
    9.7
    Rating
    Leading
  • Tech & Integration

    REST API with SDKs and embedded checkout, 2-4 week onboarding

    Weight
    12%
    Score
    7.0
    Rating
    Strong
  • User Trust

    2.0 on Trustpilot from 44 reviews

    Weight
    context only
    Score
    4.0
    Rating
    Weak
  • Overall
    Weight
    100%
    Score
    8.6
    Rating
    Strong

We score each provider on 5 weighted criteria using a 1 to 10 scale. iGaming Fit carries the most weight at 30%, because it measures whether and how directly the provider serves gambling. Geographic Coverage gets 22%. Security & Compliance gets 20%. Fees & Pricing gets 16%. Tech & Integration gets 12%. The final score is a weighted average of those 5. Trustpilot is shown for context but carries no weight, since player reviews of casinos are not a read on B2B acquiring quality.

Score Explanation

iGaming Fit is 10: gambling is a direct vertical with its own iGaming team, and Playtech carries a ready connector to TrueLayer's Pay by Bank. Security & Compliance reaches 9.5 on three payment authorizations held inside the group (the FCA e-money license, the Central Bank of Ireland passport and Zimpler's Finansinspektionen license), a push rail that carries no chargebacks and fully automated KYC. Pay by Bank deposits cost 0.3-1.0% all-in, which puts Fees & Pricing at 9.7. Tech & Integration sits at 7 on a REST API with SDKs and an embedded checkout, with onboarding at 2-4 weeks as the slow part. Geographic Coverage is the weak spot at 6, because the reach stops at 22 countries in Europe plus Brazil. User Trust reads 4 on a 2.0 Trustpilot rating from 44 reviews.

Who Is TrueLayer Best For?

The operator profiles that fit, and the ones that do not

Recommended For

  • UKGC casinos and sportsbooks. A mid-market or enterprise UKGC casino or sportsbook reaches 98% of UK bank accounts through one integration, and winnings go back over Faster Payments in seconds. Players who see a win land in their bank account that fast deposit more often and rate the operator higher, and in 2026 a UK cashier without Pay by Bank gives up deposit conversion.
  • Licensed EU books adding a bank rail. MGA, GGL, KSA and Irish licensees get more than 95% of German bank accounts, 99% of Dutch ones and 95% of Irish ones on one contract. Running TrueLayer next to your card acquirer moves cost-sensitive players onto the cheaper rail without touching the card setup.
  • Operators losing players at KYC. If your UK sign-up flow loses players at the age and identity check, Signup+ fills the KYC form from the player's bank data during the first deposit, so a new sign-up is depositing inside 60 seconds, and the bank data stands in for a document upload wherever it covers the check.
  • Swedish and Finnish licensees. Swedish and Finnish books get Pay N Play through Zimpler, which signs up the player and takes the deposit in a single bank login, plus Swish in Sweden. The contract sits with Zimpler AB, the group's payment institution licensed by Finansinspektionen.
  • Casinos on Playtech. On Playtech, TrueLayer plugs in through a ready connector, so the casino adds Pay by Bank without a direct API build.

Not Recommended For

  • Operators replacing card acquiring. TrueLayer runs account-to-account payments only, so Visa, Mastercard, Apple Pay and Google Pay players still need a card acquirer, and treating TrueLayer as a full-stack PSP breaks the checkout. Worldpay, a card acquirer covering 146 countries, or Nuvei, a full-stack PSP covering 200, takes the card leg beside TrueLayer.
  • Operators outside Europe. Outside its 22 European countries TrueLayer sells nothing under its own name. It does not serve the US, Canada, Asia, Africa, the Middle East or Australia, and its one Latin American rail, Zimpler's Pix in Brazil, is closed to betting. For US players Trustly has a US open banking rail, and AstroPay covers 25 countries, Latin America among them, at 1-2.5% per deposit.
  • New brands and startups. TrueLayer's Scale tier starts at $250k a month, and sales attention, dedicated support and the sharpest pricing start only with Enterprise contracts from $1M a month, so a new brand below $250k fits better behind an orchestrator. Brite boards from $200k on 6-month contracts, and Praxis Tech puts TrueLayer beside other open banking providers behind one cashier integration.
  • Brands without a gambling license. TrueLayer boards gambling merchants only on a license and checks UKGC or MGA license terms during onboarding, so a brand without a gambling license does not get through.

Geographic Coverage

Per-market verdict, regions, and market focus

Each market carries two verdicts, one for an offshore operator and one for a locally licensed one, because the same provider fits them differently. The overall score rates the company, and these verdicts rate its fit for your market.

Offshore operator

Curaçao / Anjouan license, serving grey and restricted markets.

Strong70best, in FI
FI sportsbookStrong70
FI casinoStrong70
AT casinoSolid59

Licensed operator

Holds the local license in a regulated market.

Solid67best, in SE
SE sportsbookSolid67
SE casinoSolid67
GB sportsbookSolid62
GB casinoSolid62
DE sportsbookSolid62

Market-by-market verdict

For an offshore operator, the strongest verdict is Strong for a sportsbook in Finland.

2 Strong1 Solid26 Limited
MarketCasinoSportsbook
FI Finland
Strong70
Strong70
BR Brazil
Limited69
Limited69
SE Sweden
Limited64
Limited64
GB United Kingdom
Limited59
Limited59
DE Germany
Limited59
Limited59
AT Austria
Solid59
—
GR Greece
Limited55
Limited55
BE Belgium
Limited55
Limited55
NL Netherlands
Limited50
Limited50
ES Spain
Limited50
Limited50

The tier is the verdict. The small number orders providers inside a tier, and it is not a provider-level score. Full method on our methodology page.

RegionsEuropeNordicsUKLatin America

Coverage Analysis

TrueLayer runs Pay by Bank in 22 European countries, among them the UK, Ireland, France, Germany, Spain, Italy, the Netherlands, Belgium, Austria, Denmark, Finland, Sweden, Portugal, Poland, Latvia, Lithuania and Luxembourg. The depth lies in bank reach: 98% of UK accounts, 99% in Spain and the Netherlands, 95% in Ireland and more than 95% in Germany. For a UK or Western European book, the footprint covers every market that carries volume. The Data API for account information runs in 16 markets. A partnership with Lunar added pay-ins in Denmark, Sweden and Norway, and the Zimpler deal in March 2026 gave the group depth in Sweden and Finland, where TrueLayer had been thin. Brazil is the group's only market outside Europe. Zimpler runs Pix there, and the contract for it sits with Zimpler rather than with TrueLayer, so everything TrueLayer sells under its own name is European. Brazil banned sports betting and online casino on September 25, 2026, and its central bank barred every payment rail, Pix included, from carrying betting transactions except refunds to bettors and the wind-down of operators' books. Brazil is not a market an operator can use TrueLayer or Zimpler for.

Regional Breakdown

The UK is TrueLayer's strongest market by a wide margin, and UK iGaming is its largest single revenue segment. Germany has grown fast since 2023, with bet365 running TrueLayer Pay by Bank on its German platform, and German regulators favor bank-based methods over cards for licensed gambling, which works for Pay by Bank. Spain and the Netherlands give deep bank connectivity but lighter iGaming volume, because local licensing limits the operator pool. France joined in 2023 and merchant adoption there is still building, while Italy and Portugal are smaller and growing. Poland, the Baltics and Luxembourg make up the long tail. In Denmark the group's Pay by Bank for sportsbook and casino runs on Zimpler's A2A rail.

Gambling Licenses Served

  • UKGC
  • MGA
  • Sweden
  • Germany
  • Netherlands
  • Ireland

Key Features for iGaming Operators

Products, payment methods, and verticals

Key Products

  • Pay by Bank
  • Payouts
  • Signup+
  • VRP
  • Data API

Five products run on the same bank connection. Pay by Bank handles one-off deposits: the player picks a bank, approves in the banking app and the money moves from the player's account to the operator's in seconds, with no card numbers and no scheme rails. Payouts sends winnings back to the account the player paid from. Signup+ is the clearest product edge. It folds account verification, KYC data capture and the first deposit into one bank authentication, pulls the player's name, address and date of birth from the bank, matches them against an identity data partner and fills in the KYC form. A new player goes from registration to first deposit in under 60 seconds, with no document upload and no manual review queue for the part of KYC the bank data covers. Variable Recurring Payments let a player approve a mandate once so the operator can debit varying amounts later without new bank authentication, the open banking version of card-on-file. That fits subscription deposit packages, recurring top-ups and VIP programs built on recurring deposits, which closes much of the convenience gap with stored cards, and the FCA is extending commercial VRP into ecommerce use cases during 2026. The Data API supplies transaction history, balance checks and identity data underneath the payment products.

Payment Methods

TrueLayer sells one method, Pay by Bank, over each country's bank rails. In Greece the payments ride the IRIS rail, in Austria EPS and in Belgium Bancontact, and in Poland TrueLayer runs A2A payouts. Zimpler adds the Nordic methods: Pay N Play in Sweden (Zimpler GO) and Finland, where one bank login registers the player and makes the deposit, and Swish in Sweden. In Brazil the group method is Pix. TrueLayer processes no cards, no e-wallets and no crypto, so each of those needs its own provider in the cashier.

Verticals

iGaming is one of TrueLayer's two main verticals alongside fintech and the largest single revenue driver of its payments business. TrueLayer serves gambling operators directly through a dedicated iGaming team of operator-side specialists who know UKGC, MGA and German licensing, sells a Pay by Bank for iGaming product line and built Signup+ largely with casino onboarding in mind. It serves gambling only on a license, and its iGaming book is licensed operators. Fintech is the original vertical, and TrueLayer also serves ecommerce, travel and government payments. Crypto exchanges such as Coinbase and Bitpanda use it as a GBP and EUR bank on-ramp, which covers only the fiat leg.

  • iGaming
  • eCommerce
  • Fintech
  • Crypto
  • Travel
MethodsA single method over multiple bank rails.
Open banking
Crypto
None
Currencies
6 currencies
iGaming integrations
1
  • Deposit ProcessingAvailable

    Open banking payment methods, Instant

  • Withdrawal / PayoutAvailable

    Instant (Faster Payments / SEPA Instant)

  • Instant WithdrawalsAvailable

    Instant (Faster Payments / SEPA Instant)

  • KYC / AML Built-inAvailable

    Full auto

  • Chargeback ProtectionAvailable

    No chargebacks (push payment)

  • Multi-CurrencyAvailable

    GBP, EUR, SEK, NOK, DKK, PLN

  • API IntegrationAvailable

    REST API + SDK + embedded UI

  • Crypto SettlementNot available

    Fiat settlement only

  • Local Payment MethodsAvailable

    Local methods in 15 markets

  • iGaming SpecializationAvailable

    Pay by Bank + Signup+ + VRP + instant payouts

  • Geographic CoverageAvailable

    22 countries across Europe, Nordics, UK, Latin America

Pricing & Fee Structure

Fee structure and pricing model

Pricing

Platform fee plus per transaction
Deposit Fee

<1%

Withdrawal Fee

0.2‑0.5%

Settlement

Instant

Methods

Open bankingA single method over multiple bank rails.

Rolling Reserve

None

FX Markup

Included

Setup / Monthly

CustomWaived at scale.

Integration Fee

$0-3k

Revenue Share

No

Pricing Details

TrueLayer prices in three tiers. Development is free for testing. Scale charges a monthly subscription plus a per-transaction fee, runs month to month and starts at $250k of monthly volume. Enterprise carries custom pricing from $1M a month on a standard 12-month contract. Deposits cost 0.3-1.0% all-in, set by volume and market, and payouts cost 0.2-0.5%. The rate carries no interchange, no scheme fees and no chargeback fees because no card network sits in the flow, FX is included, and TrueLayer holds no rolling reserve. The setup fee is waived at scale, and a one-off integration fee runs $0-3k. On a $1M month of deposits TrueLayer's fees come to $3,000-$10,000 with nothing held back. On the same $1M in cards Worldpay charges 1.5-3.5% and holds an 8-15% reserve for 6 months.

Speed & Settlement

Transaction processing and settlement timelines

Deposit
Instant
Withdrawal
Instant (Faster Payments / SEPA Instant)
Settlement
Instant
Settlement currencies
GBP, EUR (and local Nordic via Zimpler)
Refunds
Instant

Deposits clear in seconds: the player's bank pushes the funds over UK Faster Payments or SEPA Instant and TrueLayer credits the operator in real time. TrueLayer releases an approved payout instantly through its Payouts product to the account the player paid from, and Faster Payments or SEPA Instant credits that account within seconds, while Worldpay pays card withdrawals out in 24-48h. Settlement to the operator is instant over the same rails, against T+1 at Trustly, and refunds run instantly on the payout mechanism. Signup+ at registration and instant payouts at the end shorten the whole deposit, play and withdraw cycle.

Integration & Tech

Developer experience and technical capabilities

API Type
REST API + SDK + embedded UIThe Web SDK embeds the whole payment authorization flow in the page, and drop-ins cover iOS, Android and React Native.
Onboarding
2-4 weeks
Sandbox
YesFull sandbox with mock banks. Postman collections for Live and Sandbox.
Mobile SDK
YesiOS, Android and React Native via Web SDK + native drop-ins
White-Label
YesThrough the API or TrueLayer's SDKs, the operator builds Pay by Bank into its own checkout and runs it fully under its own brand. TrueLayer also offers a hosted payment page.
Docs Quality
Excellent

Integration Time

1-2 weeks

Pre-Built iGaming Integrations

  • Playtech
View API Documentation

Integration Assessment

TrueLayer integrates through a single REST API with signed POST requests, and a competent backend team finishes a standard build in 1-2 weeks. It maintains client libraries in Java, .NET, PHP and Python, plus signing libraries that handle request authentication. The Web SDK, which replaced the deprecated JavaScript client, embeds the whole payment authorization flow in a page with a few lines of code, and drop-ins cover iOS, Android and React Native. The documentation is public and excellent, with a granular API reference, integration guides and sample apps. Playtech carries a pre-built TrueLayer connector for casinos on its platform. Casinos on SoftSwiss, EveryMatrix or Bragg integrate TrueLayer directly, because those platforms have no pre-built TrueLayer connector. Onboarding runs KYB, AML review and sandbox provisioning, adds a check of the operator's UKGC or MGA license terms, and takes 2-4 weeks before live processing. Worldpay takes 4-6 weeks to onboard a gambling merchant, and TrueLayer is quicker because no card scheme onboarding is involved.

Risk & Compliance

Licensing, fraud prevention, and regulatory compliance

Supported Gambling Licenses

  • UKGC
  • MGA
  • Sweden
  • Germany
  • Netherlands
  • Ireland
KYC/AML Automation
Available. Full autoThe player's own bank authenticates every payment, and Signup+ turns that bank data into the identity check.
Chargeback Protection
Available. No chargebacks (push payment)

Licenses and Registrations

  • FCAAuthorised EMITrueLayer LimitedFRN 901096since 2020

    Full permission set including payment initiation and account information.

  • Central Bank of IrelandPSD2 authorisation with EEA passport

    Covers EU operations across the EEA through the Irish entity.

  • ISOISO/IEC 27001
  • FinansinspektionenPayment services authorisationZimpler

    Zimpler joined the group when the acquisition closed on March 3, 2026.

  • Open Finance AssociationFounding member
  • FCAAuthorised PIcancelledTrueLayer LimitedFRN 793171until 21 Jun 2021

    TrueLayer's payment initiation and account information permissions moved to the e-money authorization granted in 2020.

Fraud Prevention
Bank 2FA + risk engine
Responsible Gaming
YesBank-sourced limits via Signup+. Operators can enforce spend caps from bank balance data.
Tokenization
YesBank-on-file runs through VRP (Variable Recurring Payments), which is the token equivalent for repeat charges.
Dispute Resolution
Risk team (bilateral)

Compliance Context

Every TrueLayer payment passes Strong Customer Authentication at the player's own bank through a face scan, fingerprint or banking-app approval, so fraud protection comes from the rail itself. No card data passes through TrueLayer, because the flow carries no card numbers. An internal risk engine flags velocity and device anomalies on top of bank authentication. KYC runs fully automated: the bank authenticates every payment and Signup+ turns that bank data into the identity check. TrueLayer is certified to ISO/IEC 27001. Pay by Bank payments are irrevocable push payments, so the operator faces no chargebacks and pays no chargeback fees, and TrueLayer's risk team settles fraud disputes bilaterally with the merchant. Bank data from Signup+ lets operators set spend caps from a player's bank balance as a responsible gambling control.

Regulatory Position

TrueLayer Limited holds one FCA e-money authorization, granted on August 17, 2020, which carries payment initiation and account information and lets TrueLayer hold and settle funds, the full UK permission set for an open banking provider. The company has been regulated by the FCA without a gap since January 2018, when it started as a payment institution. In the EU, TrueLayer passports its PSD2 authorization across the EEA through an Irish entity regulated by the Central Bank of Ireland, so an EU operator deals with one regulated counterparty instead of country-by-country licenses. Zimpler AB remains a payment institution authorized by Finansinspektionen in its own right, and Nordic merchant contracts sit with that Swedish entity. TrueLayer takes part in the UK Payments Initiative, the industry program building the infrastructure for commercial VRP. It has no regulatory fines, AML penalties, enforcement actions or remediation orders against it. The gambling licenses it serves (UKGC, MGA, Swedish, German, Dutch and Irish) belong to its operators.

About TrueLayer: Company Background

Company and product information

Company Name
TrueLayer
Headquarters
London, UK
Founded
2016
Employees
~280
Company Type
Private
Product Type
Open Banking PSP
Licenses
FCA Authorised EMI, Central Bank of Ireland PSD2 authorisation with EEA passport, ISO ISO/IEC 27001, Finansinspektionen Payment services authorisation, Open Finance Association Founding member
Key Products
Pay by Bank, Payouts, Signup+, VRP, Data API
Website
truelayer.com
Supported Verticals
iGaming, eCommerce, Fintech, Crypto, Travel
Integration Type
REST API + SDK + embedded UI
Settlement Speed
Instant
Onboarding Speed
2-4 weeks
Named iGaming Clients
bet365, William Hill, Flutter, Smarkets, Stakemate, CopyBet, kwiff, LeoVegas, Casumo, Aspire Global, White Hat Gaming

Company History

2016: Francesco Simoneschi and Luca Martinetti founded TrueLayer in London as a bank-data aggregation layer for PSD2, and its first clients were UK fintechs such as Revolut, Monzo, ClearScore and Trussle.

January 2018: TrueLayer became one of the first firms with FCA authorization for account information and payment initiation.

2019: Tencent and Visa took part in TrueLayer's Series C.

2020: TrueLayer raised a Series D, received its FCA e-money authorization and made Pay by Bank payments its focus.

September 2021: Tiger Global led a Series E, with Stripe investing, at a post-money valuation above $1 billion.

2024: Revenue rose to £20.3 million from £12.4 million in 2023, headcount fell from 346 to 259 in a restructuring toward profit, and TrueLayer processed more than $56 billion in payment volume. In October a $50 million Series E extension valued the company at $700 million.

2025: Monthly payment volume passed $10 billion in April, and on October 21 TrueLayer agreed to buy Zimpler, a Swedish Pay by Bank company built around iGaming.

2026: eBay made its first investment in February, on top of the $322 million TrueLayer had raised across 10 rounds. The Zimpler deal closed on March 3 after the Swedish regulator approved the change of control. In May TrueLayer announced the purchase of in3, a Dutch consumer-credit specialist, to add credit at its Pay by Bank checkout, which has no role in a casino cashier because gambling deposits on credit are banned in the UK and restricted across regulated Europe. In July the FCA picked TrueLayer for the second cohort of its Supercharged Sandbox to test AI agents that start and complete Pay by Bank payments for consumers, and nothing from that work is live. By August the network reached 27 million users across the UK and Europe.

What Users Say About TrueLayer

44 reviews on Trustpilot

2out of 544 reviews
5 stars1329%
1 star2864%

The remaining 7% are 2-4 star reviews.

Review Analysis

TrueLayer rates 2.0 on Trustpilot from 44 reviews. The reviewers are consumers who met TrueLayer's bank-authorization screen at a merchant's checkout, and on a sample this small the rating swings: it stood at 2.1 in 2025, climbed above 4 for a while in 2025 and 2026 after a push on review replies, and has fallen back since. Negative reviews center on bank authentication that fails silently, payments stuck between the player's bank and the merchant with no visible status, and end-user support that is hard to reach. Positive reviews praise speed when the flow works, with a face ID approval and an instant transfer. TrueLayer answers most negative reviews within a month and sends the consumer back to the merchant, which holds the customer relationship.

Context for Operators

The reviews describe an operator's own players at checkout, and they skew to people looking for somewhere to complain after a failed payment. Players blame the brand they see even when the fault sits with their bank, a bank cookie problem or the merchant's integration, so a failed TrueLayer payment still lands on the casino's reputation.

Named iGaming Clients

bet365, William Hill, Flutter, Smarkets, Stakemate, CopyBet, kwiff, LeoVegas, Casumo, Aspire Global, White Hat Gaming

bet365 made Pay by Bank powered by TrueLayer its recommended payment option in the UK and German checkout, announced in late 2025 and live for sportsbook and casino. bet365 has announced the same checkout for further markets, and none of them is live yet. William Hill uses TrueLayer for instant pay-ins and payouts across its UK operations. Its parent evoke plc, which also owns 888, is being acquired by Bally's Intralot under a court-sanctioned scheme that shareholders approved on August 17, 2026, and the takeover has not completed. Flutter Entertainment runs TrueLayer across several of its brands, which include Paddy Power, Betfair and PokerStars. Smarkets, Stakemate, CopyBet, kwiff, LeoVegas, Casumo, Aspire Global and White Hat Gaming also take payments over TrueLayer, and Midnite moved its UK deposits and withdrawals to TrueLayer Pay by Bank, announced on August 19, 2026. Across its network TrueLayer serves more than 100 European iGaming brands. Outside iGaming its clients include Revolut, Stripe, lastminute.com, Amazon and eBay, and Stripe and eBay also hold stakes in the company.

Operational Details

Business terms, contracts, and support

Dedicated Account Manager
Gaming vertical team
Minimum Monthly Volume
$250k+ a monthScale tier floor. Enterprise pricing starts at $1M a month.
Contract Lock-In
12 monthsStandard on Enterprise. The Scale tier is monthly rolling.
Migration Support
Yes
Min/Max Transaction
£0.01 - £1M (UK Faster Payments scheme cap). The payer's own bank sets a lower ceiling, often £10k-£25k.
Mass Payouts
Instant · Per‑transaction limit set by bank rail (UK FPS £1M, SEPA Instant €100k)
Biometric / One-Click
Yes
Reporting
Real‑time dashboard + webhooks + reconciliation API

Frequently Asked Questions

9 questions about TrueLayer

Our Verdict: Should You Use TrueLayer?

Final assessment for iGaming operators

Strong

Overall iGaming Score

Summary

TrueLayer is the bank rail to add beside the card acquirer in a UK-led book. In exchange the operator takes on a counterparty that still runs at a loss, and that risk weighs more once the book signs the Enterprise lock-in to get the sharpest pricing. The call turns on the share of deposits that come from bank accounts in the countries TrueLayer covers, because only that share moves off card pricing and card reserves.

Strongest Point

In the UK and Germany bet365 runs TrueLayer Pay by Bank as the recommended payment option in its checkout, on a rail that reaches 98% of UK bank accounts, and that rollout put TrueLayer beside Trustly on UK operators' shortlists.

Key Limitation

TrueLayer lost £38.6 million before tax in 2024 on £20.3 million of revenue, and an Enterprise contract ties the operator to that counterparty for 12 months.

Recommendation

Sign with TrueLayer if you hold a UKGC, MGA, GGL, KSA or Irish license and your players bank in the European countries TrueLayer covers, and run it beside your card acquirer. Write the no-reserve term into the contract before you trade the month-to-month Scale tier for Enterprise pricing and its lock-in, because contract language can let a provider impose a reserve later.

Pros

  • The top of TrueLayer's deposit range, 1.0%, sits under Worldpay's 1.5-3.5% card pricing, and TrueLayer holds no reserve at any tier where Worldpay holds 8-15% for 6 months.
  • Settles to the operator instantly on Faster Payments and SEPA Instant, where Paysafe settles T+3, so cash from weekend deposits is available the same weekend.
  • Push payments carry no chargebacks and no chargeback fees, so the operator runs no chargeback ratio on this rail.
  • An FCA e-money authorization and a Central Bank of Ireland passport with no fines or enforcement actions make TrueLayer an easy pass in vendor due diligence.
  • A standard integration takes 1-2 weeks on one REST API with client libraries in four languages.

Cons

  • Pre-tax losses of £55.6 million in 2023 and £38.6 million in 2024, and an October 2024 round that valued TrueLayer 30% below its 2021 peak, make it a vendor risk in due diligence. Tiger Global, Stripe, Tencent, Visa and Northzone as investors and the bet365 rollout point to staying power.
  • The floor is $250k a month, and the Enterprise contract that carries TrueLayer's sharpest pricing locks the operator in for 12 months, so a service problem in month 3 cannot be fixed by switching.
  • TrueLayer is fiat-only, so an operator with crypto players adds a separate processor such as CoinsPaid, at 0.8% on 18 crypto assets, with its own contract, settlement stream and reconciliation.
  • One casino platform, Playtech, carries a pre-built connector, so a casino on SoftSwiss, EveryMatrix or Bragg builds the integration itself.
  • A player's own bank can cap a single payment at £10k-£25k, so high-roller deposits above that need a second method.

Ready to evaluate TrueLayer for your business?

Visit TrueLayerSee All Providers

TrueLayer vs. Alternatives: How It Compares

Similar payment processing solutions

Next to TrueLayer, a multi-region operator's first pick is one card acquirer, such as Worldpay, which boards from $750k+ a month, and a book with crypto players adds CoinsPaid for its 18 crypto assets. Operators who want Pay by Bank from a different provider look at Trustly for 33 countries and a US rail, or at Brite for a $200k floor. Books that need cards, wallets and open banking under a single contract across regions go to Nuvei or Adyen.

When to Choose an Alternative

  • Trustly

    Choose Trustly if your book reaches past TrueLayer's 22 countries or takes US players. Trustly covers 33 countries, runs open banking in the US and charges 0-1% per deposit, though it settles T+1 against TrueLayer's instant settlement and boards from $300k+.

  • Brite

    Choose Brite if your book moves $200k-$250k a month, since Brite boards from $200k and TrueLayer's Scale tier starts at $250k. Brite also onboards in 1-2 weeks against TrueLayer's 2-4, though it signs 6-month contracts where TrueLayer's Scale tier runs month to month.

  • Nuvei

    Choose Nuvei if you want open banking as one method inside a global stack. Nuvei runs 720+ methods across 200 countries, cards included, at 1.5-3.5% with 5-10% held for 6 months, where TrueLayer holds no reserve on its single method.

  • Paysafe

    Choose Paysafe if your players want cards and wallets beside the bank rail. Paysafe runs 260+ methods across 120 countries at 1-2.9% per deposit, holds 7-12% for 6 months and takes 3-6 weeks to onboard.

  • Adyen

    Choose Adyen if you run a very large multi-region book and want cards, open banking and wallets on one contract. Adyen covers 100 countries at 0.6% + interchange, signs 12-24 month contracts and takes 4-8 weeks to onboard.

Alternatives

Providers operators shortlist alongside TrueLayer

  • Trustly

    Trustly

    Open Banking PSP
    iGaming score 8.4 out of 10
    Deposit Fee
    0‑1%
    Settlement
    T+1
    Methods
    Open banking
    Trustpilot
    2.8/5
    View Profile
  • Brite

    Brite

    Open Banking
    iGaming score 7.1 out of 10
    Deposit Fee
    0.5‑1.5%
    Settlement
    T+0 - T+1
    Methods
    Open banking
    View Profile
  • Nuvei

    Nuvei

    Full-Stack PSP
    iGaming score 8.8 out of 10
    Deposit Fee
    1.5‑3.5%
    Settlement
    T+2 - T+7
    Methods
    720+
    Trustpilot
    3.5/5
    View Profile
  • Paysafe

    Paysafe

    Full-Stack PSP
    iGaming score 8.6 out of 10
    Deposit Fee
    1‑2.9%
    Settlement
    T+3
    Methods
    260+
    Trustpilot
    1.4/5
    View Profile

Related Reading

Operator guides and analysis relevant to evaluating TrueLayer.

End of Report. TrueLayer Provider Assessment Report 2026

Prepared and reviewed by the iGaming Payment Solutions Editorial Team ·

Report an issue with this listing
Updated: