CoinPayments Review

Regional Breakdown

North America: CoinPayments has served the US market again since November 2025, and one of its two contracting entities, Centauri Pay LLC, sits in Jersey City.

Latin America, Asia and Africa: a player with a crypto wallet deposits the same way in each region, while a player who pays through a local fiat method cannot reach the cashier, because CoinPayments carries no country-specific method.

Verticals

CoinPayments serves gambling directly: offshore crypto casinos and sportsbooks onboard without a license from a tier-1 gambling regulator. The gateway is horizontal and also serves eCommerce and forex merchants, so a casino gets the same product and the same ticket queue as a Shopify store taking Bitcoin. It offers no responsible gaming tools, deposit limits, self-exclusion integration or gambling compliance tooling, which leaves all of that on the operator's platform.

• Crypto
• iGaming

Deposits confirm instantly, because since the May 2025 update CoinPayments verifies them without waiting for multiple blockchain confirmations. Settlement to the operator is instant in crypto with no T+ delay, and crypto withdrawals to players go out instantly as well. NOWPayments and CoinsPaid also settle crypto instantly, so settlement speed does not separate these three gateways. Fiat settlement is limited to selected currencies. A crypto refund goes back instantly at CoinPayments and in 1-3 days at BitPay, so the player sees the money on the day the refund is issued, up to 3 days sooner. Instant settlement in crypto also leaves volatile assets on the operator's books until it converts them.

Integration Assessment

CoinPayments connects through a single REST API (v2) with webhooks, a PHP SDK and plugins for WooCommerce, WHMCS, Magento, Drupal and EDD, all of them eCommerce platforms. The technical connection takes minutes, and express KYB on the V2 platform clears a low-risk business in minutes as well, while iGaming and other high-risk verticals add 1-5 days of compliance review. CoinsPaid runs the same review in 3-7 days and NOWPayments in 1-3 days, so a CoinPayments cashier goes live 2 days ahead of CoinsPaid and up to 2 days behind NOWPayments. No casino platform runs a ready connector to CoinPayments. BetConstruct, Digitain and NuxGame are partners without one, so the operator's developers build the cashier integration against the API themselves. Documentation is public at docs.coinpayments.net but short on depth and worked examples. The May 2025 relaunch improved callback handling and added real-time monitoring.

Compliance Context

Crypto payments are irreversible and CoinPayments processes no cards, so the operator carries no chargeback liability. Fraud control is blockchain transaction monitoring. KYC and AML run semi-automated, with manual steps left in player-level verification, which slows deposit completion for a casino that verifies players before their first deposit. CoinPayments holds ISO/IEC 27001 certification. The larger issue is its record. Owners Jason Butcher and Alex Alexandrov have ties to the $4 billion OneCoin Ponzi scheme, and CoinPayments provided financial services to it. In 2019 the CFTC found that Control Finance laundered $147M through CoinPayments wallet addresses. Funds from the EminiFX Ponzi scheme and other schemes also moved through the platform, and courts ordered Bitcoin recovered from it. Samir Bandali is suing CoinPayments in the Grand Court of the Cayman Islands for unjust enrichment.

Regulatory Position

CoinPayments holds no payment or crypto license of its own: no banking license, no EMI or payment institution authorization and no MiCA CASP authorization. It runs an AML compliance program instead. The contracting entities are PaidInSatoshi Inc. in Panama City, which provides the custodial wallet and virtual asset services, and Centauri Pay LLC in Jersey City, New Jersey. UAB Star Ventures, the former EU entity in Vilnius, held a Lithuanian FCIS registration for virtual currency exchange and custodial wallet services from June 2022 until Lithuania ended its MiCA transition on January 1, 2026. Its FINTRAC foreign MSB registration, held since December 28, 2023, expired on January 31, 2026 without renewal, and no CoinPayments-branded entity has ever been a Canadian MSB. On July 1, 2026, CoinPayments stopped serving clients based in the EU and EEA over MiCA requirements. Account access for those clients is paused and their balances are held separately until claimed, with no return date set, since the timing depends on completing the regulatory steps. Malta sits inside the EEA, so no MGA licensee can onboard. The gambling licenses CoinPayments serves are Curacao and Anjouan, and UKGC is not among them.

Review Analysis

CoinPayments holds 3.7 out of 5 on Trustpilot from 1,126 reviews, and the ratings cluster at the two ends of the scale. The most recent 12 months brought 150 of them. Positive reviews cite quick onboarding, helpful support and fast refunds, and reviews written in 2026 credit the V2 platform with better refund recovery at lower gas fees. The negative ones cite funds frozen without notice when a country is blacklisted, high withdrawal fees on some coins and dormant account fees.

Context for Operators

For an operator the split means the gateway works while payments run smoothly and has gaps in edge-case handling. A CoinPayments checkout flaw let a buyer pay $1.50 for a $500 product while the system marked the payment complete, which exposes any merchant that credits value on a completed status, including a casino that credits a player balance.

Client Evidence

CoinPayments serves 250,000+ merchants across verticals and 1 million+ wallet users, and it has processed over $50B in transactions. Beyond the casino platforms BetConstruct, Digitain and NuxGame, its partnerships sit outside gambling: crypto payments for aircraft seller Jetcraft, the duPont Registry Group luxury car marketplace from April 2026 and an exploratory digital payments tie-up with Aston Martin from May 2026. A sponsorship of the Formula 1 car that raced as Stake F1 Team Kick Sauber ran for the 2025 season only.