iGaming Payment Solutions
CoinPayments Review
Is It the Right Payment Solution for Your iGaming Business?
Adequate
CoinPayments is the oldest surviving multi-crypto payment gateway, running since 2013, though the May 2025 platform revamp cut the supported list from thousands of assets to the 40+ coins it publishes today. 250,000+ merchants claimed across 190+ countries. Fees start at 0.5% for coins, 1% for stablecoins and tokens. Instant settlement in crypto. No minimum volume, no contracts, no setup fees. The appeal used to be simple, unmatched altcoin breadth; after the revamp that argument belongs to NOWPayments at 350+, and what is left here is longevity and zero barriers to entry. But there are serious red flags. Owners Jason Butcher and Alex Alexandrov have documented ties to the $4 billion OneCoin Ponzi scheme, and the CFTC found $147M in laundered funds routed through the platform via Control Finance. Website traffic dropped significantly over the past year. A new platform launched in May 2025 with faster verification, the company re-entered the US market in November 2025, and Ali Rafi was appointed CEO in June 2025. But the underlying trust issues remain.
CoinPayments is not CoinsPaid, and the difference matters
Two crypto processors with near-identical names serve gambling merchants, and search engines routinely mix them up. This page covers CoinPayments, the oldest surviving multi-crypto gateway: running since 2013, 250,000+ merchants claimed, no contracts and no volume floor. The May 2025 revamp cut its supported list to the 40+ coins it publishes today. If you are looking for the casino-focused processor behind 500+ operators with SoftSwiss and Slotegrator integrations, that is CoinsPaid, reviewed separately.
The verdict flag to read before anything else: CoinPayments' owners have documented ties to the $4B OneCoin Ponzi scheme, and the CFTC traced $147M in laundered Control Finance funds through the platform. If your gambling license requires payment-provider due diligence, run this past compliance before integrating. The full analysis is in Verdict.
Processing fee
Withdrawal fee
Contracts / volume floor
Catalog score
Quick Info
- Type
- Crypto Gateway
- Founded
- 2013
- HQ
- London, UK
- Pricing
- % per transaction
- APMs
- 40+
- Settlement
- Instant
iGaming Score
- iGaming Fit
- 6.0
- Geographic Coverage
- 5.0
- Security & Compliance
- 5.0
- Fees & Pricing
- 9.5
- Tech & Integration
- 7.0
- User Trust
- 7.6
Our iGaming Score: 6.3/10
Weighted scoring across five criteria
| Criterion | Weight | Score | Rating |
|---|---|---|---|
| iGaming Fit iGaming is a named vertical, which lifts the fit to Moderate. Still no dedicated gambling product, ticket-based support only, no iGaming platform connectors | 30% | 6.0 | Adequate |
| Geographic Coverage 190+ countries with global crypto acceptance. No geographic restrictions beyond blockchain availability | 22% | 5.0 | Adequate |
| Security & Compliance No payment or crypto license of its own; the score rests on 0% chargebacks by crypto design plus KYC processes. AML compliance listed but ISO 27001 not independently verified | 20% | 5.0 | Adequate |
| Fees & Pricing 0.5% for coins, 1% for stablecoins and tokens. No setup fees, no rolling reserve, no minimums. Mid-pack for crypto at 0.5-1% | 16% | 9.5 | Leading |
| Tech & Integration Single API with plugins. Minutes to integrate technically, but high-risk onboarding adds 1-5 days. Documentation rated Basic | 12% | 7.0 | Strong |
| User Trust 3.8/5 Trustpilot from ~1,088 reviews. Decent for a crypto gateway but mixed. Security flaw reports and frozen fund complaints alongside positive support experiences | 0% | 7.6 | Strong |
| Overall | 100% | 6.3 | Adequate |
We score each provider on 5 weighted criteria using a 1 to 10 scale. iGaming Fit carries the most weight at 30% because that is what matters most for gambling operators. Geographic Coverage gets 22%. Security & Compliance gets 20%. Fees & Pricing gets 16%. Tech & Integration gets 12%. The final score is a weighted average of those 5. Trustpilot is shown for context but carries no weight, since player reviews of casinos are not a read on B2B acquiring quality.
Score Explanation
Fees are the strongest dimension because the 0.5-1% range with no setup costs, no rolling reserve and no minimums is objectively cheap. Geographic coverage extends to 190+ countries through blockchain infrastructure, though the gambling-relevant footprint is narrower than the headline merchant count suggests. User Trust reflects the 3.8/5 Trustpilot score from over 1,000 reviews, a reasonable sample size. iGaming Fit sits at Moderate: gambling is a named vertical, but without specialist depth behind it, meaning no dedicated gambling product, no gambling-specific compliance tools, ticket-based support instead of dedicated account management. Security is mid-table for a structural reason: CoinPayments holds no payment or crypto license of its own (the Lithuanian registration lapsed in January 2026), so the score rests on the zero-chargeback nature of crypto rails and its KYC process. Treat that as a baseline rather than an endorsement, because it doesn't factor in the OneCoin Ponzi connections and CFTC findings, so adjust downward if leadership-level integrity sits high on your due-diligence list.
Who Is CoinPayments Best For?
The operator profiles that fit, and the ones that do not
Recommended For
- Crypto-first books wanting zero lock-in. No contract, no minimum, no setup fee. Since the May 2025 revamp the supported list sits at 40+ coins, so the old altcoin-breadth argument is gone: NOWPayments carries 350+ and BitPay 100+. What CoinPayments still offers is the lowest barrier to entry in the category and a decade of continuous operation.
- Small operators testing crypto deposits. Zero setup fees, zero minimum volume, no contracts. You can add CoinPayments today, see if players actually use it, and remove it next month if they don't. NOWPayments matches that accessibility and carries far more coins, so the trial costs nothing there either.
- Projects that need a cashier live in minutes. Technical integration through plugins and a straightforward API is fast. If speed to market matters more than compliance depth, this gets you live quickly.
- Budget-conscious startups. Fees start at 0.5% for coins and 1% for stablecoins and tokens. Most crypto gateways charge 0.5-1% for similar service, so CoinPayments is competitive. NOWPayments charges 0.5% at the low end. The real savings come from zero rolling reserve and zero setup costs.
Not Recommended For
- Regulated operators in strict jurisdictions. The OneCoin Ponzi connections and CFTC findings will raise immediate red flags with compliance teams and licensing authorities. MGA and UKGC-licensed operators should think carefully about whether associating with CoinPayments creates regulatory risk for their own licenses.
- Operators requiring dedicated account management. CoinPayments runs ticket-based support only. No dedicated account manager, no enterprise team, no phone support. CoinsPaid and NOWPayments both offer dedicated iGaming account managers at comparable price points.
- Fiat-focused payment stacks. CoinPayments primarily settles in cryptocurrency. Fiat conversion options exist but are limited compared to CoinsPaid, which converts to EUR for regulated operators, or BitPay, which settles EUR at T+1 and USD at T+2.
- Operators needing full-auto KYC. Semi-auto KYC means manual steps in the verification flow. CoinsPaid and CoinGate both offer full auto KYC/AML. For a gambling operator where player verification speed directly affects deposit completion, semi-auto adds friction.
Geographic Coverage
Per-market verdict, regions, and market focus
Regions
- Global (crypto)
Coverage Analysis
190+ countries through blockchain infrastructure. Crypto payments are borderless by design, so geographic coverage is essentially global minus sanctioned nations. No local acquiring relationships needed, no banking partnerships required. The limitation is on the fiat conversion side: converting crypto to local currency for operator settlement depends on exchange liquidity in each market. CoinsPaid handles this through direct banking relationships in Europe. NOWPayments offers fiat settlement in select corridors. CoinPayments keeps things mostly in crypto, which is either a feature or a limitation depending on your treasury strategy.
Regional Breakdown
Global crypto coverage means any player with a crypto wallet can deposit from anywhere. No country-specific payment method integration needed. Europe, Asia, Latin America, Africa all work identically through the blockchain. The gap versus competitors is in local method depth. CoinGate has MiCA licensing for European regulatory compliance. CoinsPaid has EU banking relationships for fiat conversion. CoinPayments operates more like infrastructure than a regulated financial service in most jurisdictions. For iGaming operators specifically, this means crypto deposits work globally but fiat cashouts to your bank account may need a separate provider depending on your banking jurisdiction.
Gambling Licenses Served
- Curaçao
- MGA
Key Features for iGaming Operators
Products, payment methods, and verticals
Key Products
Crypto Gateway, Mass payouts, Multi-coin support
Three products. The Crypto Gateway is the core offering: accept crypto payments from customers, receive settlement in crypto or limited fiat. Mass Payouts handle bulk disbursements to multiple recipients in one API call. The Custodial Wallet provides storage for received crypto. The May 2025 platform relaunch added instant transaction verification, express KYB for businesses, real-time invoicing and improved gas fee management across account-based wallets. No fiat payment products, no card processing, no open banking.
Payment Methods
40+ cryptocurrencies for wallets and payments per CoinPayments' own supported-coins page, down from the thousands it listed before the May 2025 platform revamp. Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Ripple, the major stablecoins and a short altcoin tail. Coin breadth is no longer the differentiator: NOWPayments supports 350+, BitPay 100+, CoinGate 70+, CoinsPaid 20+. Mass payouts handle bulk withdrawals in crypto. Instant settlement means your deposits confirm without waiting for multiple blockchain confirmations after the May 2025 platform update. No fiat payment methods. No cards, no bank transfers, no wallets. Crypto only.
Verticals
Crypto and iGaming listed as supported verticals. In practice, CoinPayments is a horizontal crypto gateway that serves eCommerce, iGaming, forex and anyone else who wants to accept crypto. No gambling-specific features, no responsible gaming integration, no deposit limit tools. The iGaming operator experience is identical to the eCommerce merchant experience. Your support tickets go into the same ticket queue as a Shopify store accepting Bitcoin. CoinsPaid dedicates 70%+ of revenue to iGaming clients. CoinPayments does not disclose vertical mix but gambling is clearly not the primary focus.
- Crypto
- iGaming
| Feature | Status | Details |
|---|---|---|
| Deposit Processing | Available | 40+ payment methods, Instant |
| Withdrawal / Payout | Available | Instant |
| Instant Withdrawals | Available | Instant |
| KYC / AML Built-in | Available | Semi-auto |
| Chargeback Protection | Available | 0% |
| Multi-Currency | Available | 40+ crypto |
| API Integration | Available | Single API + plugins |
| Local Payment Methods | Not available | Not offered first-party |
| iGaming Specialization | Available | Same ticket queue and same product as any e-commerce merchant: no gambling tooling, no platform connector, no named operator |
| Geographic Coverage | Available | 190 countries across Global (crypto) |
Pricing & Fee Structure
Fee structure and pricing model
Rate Card
0.5-1%
Gas fees only (no CoinPayments fee)
Instant
40+
0%
0.5-1%
0 / none
$0
No
Pricing Details
Fees depend on the asset type: 0.5% for coins (BTC, ETH, SOL, etc.), 1% for stablecoins and tokens. No setup fees, no monthly fees, no rolling reserve, no minimum volume. Deposits to the wallet are free up to $15,000/month equivalent, 0.5% above that. No withdrawal fees from CoinPayments itself, but network gas fees apply. Conversion between tokens costs 1.5%, within stablecoins 1%. NOWPayments charges 0.5-1%, so it's cheaper at the low end. CoinsPaid charges 0.8% plus network fees. CoinGate charges roughly 1%. BitPay charges 1-2% tiered. The absence of rolling reserve is notable: Nuvei holds 5-10% for 6 months, AstroPay holds 5-8% for 3 months. With crypto payments there is no chargeback risk so no reserve is needed.
Negotiation Tips
The 0.5% coin rate is competitive, but compare it against NOWPayments' 0.5% starting rate with no asset-type distinction. If you process mostly stablecoins, CoinPayments charges 1% while NOWPayments may be cheaper. Push CoinPayments for volume-based discounts if your monthly crypto volume exceeds $100k. The 1-1.5% conversion fee matters if you convert between crypto types or to fiat frequently. If you can hold crypto on your balance sheet or use a separate exchange for conversion, you avoid this fee entirely. Before committing, run the compliance calculation: would your licensing authority flag CoinPayments' documented Ponzi connections during a payment provider audit? If the answer is maybe, the savings versus a cleaner competitor like CoinGate are not worth the regulatory risk.
Speed & Settlement
Transaction processing and settlement timelines
Instant
Player-initiatedInstant
Operator payoutInstant
To operator accountCrypto + selected fiat
Settlement optionsDeposits are instant with the May 2025 platform update adding instant transaction verification without waiting for multiple blockchain confirmations. Withdrawals are instant in crypto. Settlement is instant for crypto, no T+ delay. This is faster than BitPay, which needs T+1 for EUR and T+2 for USD, and faster than any fiat provider here. Integration takes minutes for the technical API connection plus 1-5 days for high-risk KYC onboarding. Faster than CoinsPaid and CoinGate for getting live. Refunds are instant in crypto. The speed advantage is real but comes with a tradeoff: instant settlement in crypto means you hold volatile assets on your books until you convert.
Integration & Tech
Developer experience and technical capabilities
- API Type
- Single API + plugins
- Onboarding
- 1-5 days
- Sandbox
- Yes
- Mobile SDK
- Yes (plugins)
- White-Label
- No
- Docs Quality
- Basic
Integration Time
Minutes
Integration Assessment
Single API with pre-built plugins for common platforms. Integration time listed as minutes for the technical setup, which is accurate for the API call itself. High-risk onboarding adds 1-5 days for compliance verification. Documentation rated Basic, the lowest rating of any crypto gateway in the catalog. API docs exist but lack the depth and examples that NOWPayments and CoinGate provide. No pre-built iGaming platform connectors for SoftSwiss, Slotegrator or EveryMatrix. Generic plugins and own backend integration only. In this category CoinsPaid runs the one SoftSwiss connector that SoftSwiss's own partner list confirms. Sandbox available for testing. May 2025 platform relaunch improved the integration experience with better callback handling and real-time monitoring.
Risk & Compliance
Licensing, fraud prevention, and regulatory compliance
Supported Gambling Licenses
- Curaçao
- MGA
- KYC/AML Automation
- Available. Semi-auto
- Chargeback Protection
- Available. 0%
- Licenses
- No payment or crypto license; AML program only (Lithuanian VASP registration lapsed Jan 2026)
- Fraud Prevention
- Blockchain intel
- Responsible Gaming
- No
- Tokenization
- Yes
- Dispute Resolution
- Support ticket
Compliance Context
AML compliance is listed. ISO 27001 certification is claimed but not independently verified. No banking license, no payment institution registration, no MiCA CASP. The EU leg, UAB Star Ventures (Vilnius, company code 305990185), named in CoinPayments' own terms and privacy documents, ran on a legacy Lithuanian FCIS virtual-currency registration from June 2022 that lapsed when Lithuania ended its MiCA transition on January 1, 2026. Supports MGA and Curacao-licensed gambling operators. 0% chargeback liability because crypto transactions are irreversible by design, same as every other crypto gateway. Semi-auto KYC/AML is a step below the full automation that CoinsPaid and CoinGate offer. The elephant in the room: CoinPayments provided financial services to the OneCoin Ponzi scheme while owner Jason Butcher served as advisor, COO, and then CEO. The CFTC found that Control Finance laundered $147M through CoinPayments wallet addresses. Additional Ponzi funds from EminiFX ($3,658 BTC recovered) and others were traced through the platform. These are not allegations from competitors but findings from US federal regulators and court-ordered recoveries. For an iGaming operator whose own license depends on payment provider due diligence, this history demands serious consideration.
Regulatory Position
AML compliance listed. ISO 27001 claimed but not independently verified. No banking license, no EMI license, no MiCA CASP. The EU leg is UAB Star Ventures (Vilnius, company code 305990185), the contracting entity named in CoinPayments' own terms and privacy documents; from June 2022 it operated under Lithuania's national virtual-currency regime as an FCIS-notified virtual currency exchange and custodial wallet operator, a legacy national VASP registration that lapsed when Lithuania ended its MiCA transition on January 1, 2026. CoinPayments does not appear on the ESMA register. Supports MGA and Curacao-licensed operators. Semi-auto KYC/AML. 0% chargeback from crypto architecture. The regulatory profile is thin compared to CoinGate with MiCA licensing from the Bank of Lithuania; even CoinsPaid's lapsed Estonian license has a pending CASP application behind it, which CoinPayments has not matched with any public filing. For an operator whose MGA or UKGC license requires payment provider due diligence, CoinPayments' limited regulatory credentials combined with the documented fraud connections create compliance risk.
About CoinPayments: Company Background
Company and product information
- Company Name
- CoinPayments
- Headquarters
- London, UK
- Founded
- 2013
- Employees
- 65+
- Company Type
- Private
- Product Type
- Crypto Gateway
- Licenses
- No payment or crypto license; AML program only (Lithuanian VASP registration lapsed Jan 2026)
- Key Products
- Crypto Gateway, Mass payouts, Multi-coin support
- Website
- coinpayments.net
- Supported Verticals
- Crypto, iGaming
- Integration Type
- Single API + plugins
- Settlement Speed
- Instant
- Onboarding Speed
- 1-5 days
- Named iGaming Clients
- Not published
Company History
Acquired in 2013 by Jason Butcher and Alex Alexandrov. Originally based in Vancouver, Canada. One of the first multi-cryptocurrency payment gateways at a time when Bitcoin was the only coin most processors supported. Early differentiation came from supporting dozens of altcoins when competitors only handled Bitcoin.
Growth through the crypto boom years of 2017-2018 pushed the merchant count past 100,000. During this period, multiple fraud connections surfaced. CoinPayments provided services to the $4 billion OneCoin Ponzi while Butcher served as advisor (2015) and then COO (2017). Butcher became CEO in late 2019. The CFTC revealed $147M in Control Finance funds laundered through CoinPayments wallet addresses in 2019. Additional Ponzi funds from EminiFX and others were later traced through the platform. A lawsuit in the Cayman Islands Grand Court by Samir Bandali alleges unjust enrichment. Alexandrov moved to Dubai, Butcher reportedly to the Cayman Islands.
Today: 250,000+ merchants claimed, 40+ cryptocurrencies after the revamp, 190+ countries. Over $50B in total processed transactions. Raised $30.1M in funding (including a $30M Series A in 2018). 65+ employees. Sean Mackay served as CEO between Butcher and Rafi (roughly 2023-2025); Ali Rafi was appointed CEO in June 2025. New platform launched May 2025 with instant verification and improved merchant tools. The company re-entered the US market in November 2025, appointed Stacy Belf as Head of Sales, North America in April 2026. Website traffic has declined significantly over the past year, suggesting users are migrating to newer competitors like NOWPayments and CoinGate. The company lists offices in London (85 Piccadilly) and the Cayman Islands (George Town). Partnerships in 2025-2026: Stake Sauber F1 team sponsorship, Jetcraft (aviation crypto payments), duPont Registry Group (luxury automotive marketplace, April 2026), and Aston Martin (exploratory digital payments, May 2026).
What Users Say About CoinPayments
Our analysis of 1,088 reviews from Trustpilot and industry sources
Remaining 8% are 2-4 star reviews. Trustpilot does not publish a programmatic breakdown for intermediate ratings, so we report only the verified 5★ and 1★ shares.
Review Analysis
3.8/5 on Trustpilot from approximately 1,088 reviews. Decent for a crypto payment processor. CoinGate has 3.5/5 from 1,702 reviews. NOWPayments has 4.4/5 from about 854 reviews. CoinsPaid has 4.0/5 from 19 reviews. Glassdoor has only 3 reviews (~3.5/5), too few to draw conclusions. Positive CoinPayments reviews mention quick onboarding, helpful support teams and fast refund processing. Negative reviews report a critical security flaw where checkout amounts could be manipulated by buyers, funds frozen without notice when countries get blacklisted, high withdrawal fees on certain coins, and dormant account fees. In 2026, V2 platform users note improved refund recovery with lower gas fees.
Context for Operators
The mixed reviews reflect a platform that works fine when everything goes smoothly but has gaps in edge case handling. The security flaw report where a buyer paid $1.50 for a $500 product with the system marking it as complete is concerning for any merchant, not just gambling operators. CoinPayments' response to negative reviews appears inconsistent. The declining website traffic suggests some merchants are voting with their feet. NOWPayments' higher score from fewer reviews indicates better satisfaction among a smaller but growing user base.
Client Evidence
250,000+ merchants claimed across all verticals. No named iGaming operator clients. The named partnerships sit outside gambling entirely: Jetcraft in aircraft sales, duPont Registry Group in luxury cars, an exploratory tie-up with Aston Martin, and the Stake Sauber F1 sponsorship. In iGaming-specific lists and reviews, CoinPayments appears as one option among many crypto gateways but without named casino references. CoinsPaid claims 500+ casino clients. NOWPayments names Betfinal, Chipstars and BazedBet. CoinPayments has no equivalent public gambling client references.
Operational Details
Business terms, contracts, and support
- Dedicated Account Manager
- No (ticket-based)
- Minimum Monthly Volume
- No minimum
- Contract Lock-In
- No
- Migration Support
- No
- Min/Max Transaction
- $1 - unlimited
- Mass Payouts
- Instant · No published limit
- Biometric / One-Click
- No
- Reporting
- Basic dashboard
Nothing is signed to start: no contract, no minimum volume, no setup or monthly fee, and no rolling reserve. The technical connection takes minutes through the API or a plugin, and high-risk KYB adds one to five days. Support is ticket-based only, with no account manager, no phone line and no enterprise desk, which is the operational trade-off for the low barrier. Transactions run from $1 with no published ceiling, mass payouts go out instantly with no published cap, and reporting is a basic dashboard. There is no migration help for an operator moving off another gateway.
Frequently Asked Questions
8 questions about CoinPayments
Mixed. On the technical side, 0% chargebacks and AML compliance provide basic security. On the organizational side, owner Jason Butcher's documented involvement with the $4B OneCoin Ponzi and $147M in laundered Control Finance funds traced through CoinPayments by the CFTC create real compliance questions. If your gambling license requires payment provider due diligence, run this past your compliance team before integrating. CoinGate with MiCA licensing offers a cleaner regulatory profile; CoinsPaid's Estonian license lapsed in July 2026 with a CASP application pending, which is still more of a paper trail than CoinPayments shows.
40+, for wallets and payments alike, by CoinPayments’ own count. That is a deliberate cut: before the May 2025 platform revamp the list ran into the thousands. NOWPayments now leads the category on breadth at 350+, with BitPay at 100+, CoinGate at 70+ and CoinsPaid at 20+. If long-tail altcoin deposits are the requirement, this is no longer the card to pick.
0.5% for coins (BTC, ETH, SOL, etc.), 1% for stablecoins and tokens. No setup fee, no monthly fee, no rolling reserve, no minimum volume. Conversion fees of 1-1.5% apply when swapping between crypto types. Wallet deposits free up to $15k/month. NOWPayments starts at 0.5% with no asset-type distinction. CoinsPaid charges 0.8% plus network fees.
No. Generic plugins and own backend integration only. No SoftSwiss, no Slotegrator, no EveryMatrix connectors. CoinsPaid has a confirmed SoftSwiss connector; its Slotegrator support is the provider's own claim. If you run a platform stack, you need custom API work with CoinPayments.
NOWPayments now carries more coins, 350+ against the 40+ CoinPayments lists after its revamp; CoinPayments has been around longer, since 2013. NOWPayments is cheaper at 0.5% starting rate versus CoinPayments' 0.5-1% (depending on asset type), has better documentation, more iGaming platform connectors, higher Trustpilot score at 4.4/5, and no Ponzi scheme connections in its history. For most iGaming operators, NOWPayments is the safer and cheaper choice. CoinPayments only wins on longevity and the absence of any commitment to sign.
CoinPayments provided financial services to the $4B OneCoin Ponzi scheme while owner Jason Butcher served as advisor from 2015, COO from 2017, and CEO from late 2019. When this was reported in 2022, CoinPayments denied involvement on social media, but was caught still providing services to OneCoin within days. The CFTC found that Control Finance laundered $147M through CoinPayments wallet addresses. Additional Ponzi funds from EminiFX and others were traced through the platform. A lawsuit by Samir Bandali in the Cayman Islands Grand Court alleges unjust enrichment.
Limited fiat settlement available alongside primary crypto settlement. If you need reliable EUR or USD settlement from crypto deposits, CoinsPaid has direct EU banking relationships for fiat conversion. BitPay settles EUR at T+1 through SEPA and USD at T+2 through ACH. CoinPayments is strongest when you want to hold crypto on your balance sheet and convert through your own exchange.
Yes. New platform launched May 2025 with instant verification and improved merchant tools. Ali Rafi appointed CEO June 2025. Re-entered the US market November 2025. Stacy Belf hired as Head of Sales NA in April 2026. Active partnerships: Stake Sauber F1 team, Jetcraft (aviation), duPont Registry Group (luxury auto marketplace, April 2026), Aston Martin (exploratory, May 2026). 250,000+ merchants claimed. But website traffic has declined significantly, suggesting some user migration to competitors. The marketing push is aggressive but the company appears to be losing market share to newer alternatives.
Our Verdict: Should You Use CoinPayments?
Final assessment for iGaming operators
Overall iGaming Score
Summary
The longest track record in the category and simple pricing, minus the argument it used to lead with. CoinPayments has been processing crypto since 2013, but the May 2025 revamp cut its supported list to the 40+ coins it publishes today. Fees starting at 0.5% with zero barriers to entry make it accessible to any operator. But the organizational trust issues are real and documented by US federal regulators. For a small crypto casino that just wants a crypto cashier running today, CoinPayments works. For any regulated operator whose license depends on clean payment provider partnerships, the risk-reward calculation points elsewhere.
Strongest Point
Longevity and frictionless entry. Thirteen years of continuous operation, no contract, no minimum volume, no setup fee, and settlement in crypto the moment a deposit confirms. Coin breadth used to sit here and no longer can: the May 2025 revamp took the list from thousands of assets to 40+, which puts NOWPayments ahead on that axis. What remains is a gateway a small book can switch on the same week it decides to take crypto.
Key Limitation
Trust. The OneCoin connections, the CFTC laundering findings, multiple Ponzi funds traced through the platform, the Cayman Islands lawsuit, the owners relocating to Dubai and the Cayman Islands. These are not internet rumors but documented regulatory findings and legal proceedings. An iGaming operator choosing CoinPayments carries the risk that their own licensing authority asks uncomfortable questions during the next audit. At 0.5-1% fees, you are paying about the same as competitors who do not have this baggage. CoinGate charges roughly 1% with MiCA licensing. NOWPayments charges 0.5% with a clean record.
Recommendation
Use CoinPayments only if a same-week launch with zero commitment outweighs compliance considerations, because the altcoin-breadth reason to pick it expired with the May 2025 revamp. Small unregulated crypto books that just want a cashier live will find value here. MGA or UKGC-licensed operators should document their due diligence thoroughly if proceeding, or choose CoinGate or NOWPayments instead. If your crypto volume is under $50k monthly, NOWPayments does everything CoinPayments does for the major coins at a comparable or lower fee with better documentation and no regulatory red flags.
Pros
- A custodial wallet sits inside the same account as the gateway. Deposits into it are free up to $15,000 a month, and withdrawals carry no CoinPayments fee beyond network gas. An operator who wants to hold crypto rather than convert it gets storage and payouts in one place instead of wiring balances out to a separate exchange.
- Zero barriers to entry. No setup fee, no monthly fee, no minimum volume, no contract lock-in, no rolling reserve. You can test crypto payments with zero financial commitment and shut it down tomorrow. NOWPayments and CoinGate have similarly low barriers but most fiat processors require $100k+ minimums and setup fees.
- Instant crypto settlement. No T+1, no T+3, no waiting. Deposits confirm immediately after the May 2025 platform update. Crypto arrives in your merchant wallet instantly. Faster than any fiat settlement in the catalog. If you can manage crypto on your balance sheet, this is the fastest money flow available.
- 13 years of operating history since 2013. The oldest surviving multi-crypto gateway. 250,000+ merchants and over $50B in total processed transactions. However long running does not mean well run, given the documented controversies.
- Mass payout capability for bulk crypto withdrawals through a single API call. Handles thousands of player payouts simultaneously. Useful for tournament payouts or batch processing withdrawal queues.
- Fees starting at 0.5% for coins and 1% for stablecoins/tokens with no hidden charges. No interchange, no scheme fees, no per-transaction fixed costs. Straightforward to budget. NOWPayments starts at 0.5% with no asset-type distinction.
Cons
- Documented connections to the $4B OneCoin Ponzi scheme, $147M in CFTC-identified laundered Control Finance funds, and additional Ponzi funds from EminiFX and others traced through the platform. These are not competitor allegations but US federal regulatory findings and court recoveries. For regulated iGaming operators, this creates tangible compliance risk during license audits.
- No dedicated iGaming features. No responsible gaming tools, no deposit limits, no self-exclusion integration, no gambling-specific compliance tools. CoinPayments treats a casino the same as a Shopify store. CoinsPaid builds specifically for iGaming with 70%+ gambling revenue.
- Ticket-based support only. No dedicated account manager, no phone support, no enterprise team. If your crypto deposits stop processing at midnight on a Saturday, you submit a ticket and wait. CoinsPaid and CoinGate both offer dedicated account management.
- No iGaming platform connectors. No SoftSwiss, no Slotegrator, no EveryMatrix. CoinsPaid covers SoftSwiss through a connector that SoftSwiss's own partner list confirms. Custom API integration required for every platform.
- Semi-auto KYC/AML. Manual steps in the verification process add friction that full-auto providers like CoinGate and CoinsPaid avoid. For a gambling operator where player onboarding speed affects deposit completion, this matters.
- Website traffic declining significantly year-over-year. The market is moving toward newer competitors with better compliance and lower fees. The May 2025 platform relaunch and US re-entry aim to reverse this but the trend is downward.
Ready to evaluate CoinPayments for your business?
CoinPayments vs. Alternatives: How It Compares
Similar payment processing solutions
NOWPayments charges 0.5% starting with 350+ coins and a clean regulatory record. CoinsPaid is purpose-built for iGaming with 500+ casino clients, SoftSwiss connector, and EU fiat settlement. CoinGate offers MiCA licensing from the Bank of Lithuania with 70+ coins and full auto KYC/AML. BitPay provides US MSB compliance for regulated US market operators with 100+ coins. For most iGaming use cases, these competitors cover the major coins at equal or lower cost with better compliance profiles.
When to Choose an Alternative
- NOWPayments
Choose NOWPayments if you want 350+ coins at 0.5% starting fee with no OneCoin baggage. Better documentation, more iGaming connectors, higher Trustpilot score. The clear upgrade for most use cases.
- CoinsPaid
Choose CoinsPaid if iGaming is your primary business. 500+ casino clients, a confirmed SoftSwiss connector, EU fiat settlement. Built for gambling, not adapted from a general crypto gateway.
- CoinGate
Choose CoinGate if you need European regulatory compliance. MiCA licensed by the Bank of Lithuania. 70+ coins with EUR/USD settlement. Full auto KYC/AML. Strongest compliance in the crypto gateway space.
- BitPay
Choose BitPay if US regulatory compliance matters. US MSB registered, 100+ coins, EUR settlement at T+1 and USD at T+2. Higher minimum at $200k/month but proper compliance for regulated markets.
- Trustly
Move to fiat-first with Trustly if regulatory baggage on the crypto side becomes a liability. Open banking deposits hit zero chargebacks at 0.5-1% across 6,300+ EU banks, a clean compliance story for operators who want to phase down crypto exposure.
Nuvei
Paysafe
AstroPay- 7.0
NOWPayments
Crypto Gateway- Deposit Fee
- 0.5-1% (crypto)
- Settlement
- Instant (crypto) / T+1-3
- Methods
- 350+
- Rating
- 4.4/5
- 6.9
CoinsPaid
Crypto Processor- Deposit Fee
- ~0.8%
- Settlement
- Instant (crypto)
- Methods
- 20+
- Rating
- 4/5
- 6.3
CoinGate
Crypto Gateway- Deposit Fee
- ~1%
- Settlement
- Instant (crypto)
- Methods
- 70+
- Rating
- 3.5/5
- 6.4
BitPay
Crypto Gateway- Deposit Fee
- 1-2% + 25c
- Settlement
- USD T+2 (ACH), EUR T+1 (SEPA)
- Methods
- 100+
- Rating
- 1.2/5
Related Reading
Operator guides and analysis relevant to evaluating CoinPayments.
- How to Get a Gambling Merchant AccountGuide →
- High-Risk Payment ProcessingGuide →
- Crypto Payment GatewaysGuide →
- iGaming Payment ProcessingGuide →
- Gaming Payment GatewayGuide →
- iGaming Acquirer Underwriting 2026: Files That Win, What Kills ItRead →
- iGaming PSP Comparison 2026: Card vs Crypto-Native Payment GatewaysRead →
- MiCA CASP Licenses: Which Crypto Payment Processors Hold One, Who Went DarkRead →
- Curaçao Reform vs Anjouan 2026: iGaming Payment Access MapRead →
End of Report. CoinPayments Provider Assessment Report 2026
Prepared and reviewed by the iGaming Payment Solutions Editorial Team ·