iGaming Payment Solutions
Bilderlings Review
Is It the Right Account Provider for Your iGaming Business?
A London e-money institution with Riga roots that prices a gaming account at EUR 350 a month in the open and carries a third of its Trustpilot reviews at one star, many of them about held funds.
- Trustpilot
- 3.2/5 (236)
- Headquarters
- London, United Kingdom
- Regulator
- FCA
London, United KingdomQuick Info
- Type
- E‑money institution
- Class
- Own license
- Regulator
- FCA
- License
- 900637
- HQ
- London, United Kingdom
- Pricing
- Published
Our Verdict: Should You Bank With Bilderlings?
Final assessment for iGaming operators, studios and affiliates
Tier 2: on a regulator's register and open to gambling businesses
Summary
Bilderlings, trading as Bilder since its rebrand, holds its own FCA e-money authorization and opens accounts in EUR, USD, GBP and CNY on SWIFT, SEPA, CHAPS and Faster Payments, with cards, FX, virtual IBANs and USDC and USDS settlement through a US partner. A gaming account costs EUR 350 a month, with EUR 1,050 for document verification and 0.50% on incoming funds on top. Bilderlings scores 3.2 on Trustpilot across 236 reviews, and balance holds and KYC disputes are the recurring complaints. Since the FCA has taken no enforcement action against the company, the decision rests on those holds and on how much settlement money an operator is ready to leave exposed to them.
Strongest Point
Bilderlings prices its gaming account in the open, which lets an operator work out the cost before the first call. The account runs on Faster Payments and CHAPS as well as SEPA and SWIFT, so GBP payments clear on domestic UK schemes. The FCA authorization belongs to Bilderlings Pay Limited itself, effective May 1, 2018, with no principal between the operator and the license holder, and the group also runs a US entity registered with NMLS.
Key Limitation
A hold on the balance is the failure a settlement account cannot afford, and it is the complaint that recurs in Bilderlings' reviews. In one June 2026 case, NOK 1 million sat on hold for a month, and KYC disputes have come up throughout 2026. A Curaçao-licensed operator also learns whether it qualifies only after applying.
Recommendation
Open a Bilderlings gaming account when you need GBP and USD alongside euro and want the fee schedule settled before onboarding, and only after Bilderlings accepts your gambling license in writing. Keep the float elsewhere until the account has cleared several months of settlements without a hold.
Pros
- Own FCA e-money authorization since May 2018, with no principal in the chain
- Published gaming tariff at EUR 350 a month, with SEPA from EUR 0.35 and SWIFT from EUR 75
- Accounts in EUR, USD, GBP and CNY on SEPA, SWIFT, CHAPS and Faster Payments
- Cards, FX, virtual IBANs and USDC and USDS settlement in one account
- Companies outside the UK and EEA accepted on the International tariff
Cons
- Trustpilot 3.2 on 236 reviews and 34% one star, with held funds and KYC disputes as the recurring complaints
- EUR 1,050 document verification fee and 0.50% on incoming funds on top of the monthly charge
Ready to open the conversation with Bilderlings?
Gambling Policy
Whether the company serves iGaming businesses, on what terms, and which licenses and client types it accepts
“Banking built for Gaming business”
Our reading
Bilderlings runs gaming as its own vertical, with a dedicated landing page and a Gaming tariff, and treats gaming businesses as one client type without a split by operator, affiliate or studio.
Licenses named as accepted
Client types named
License, Read in the Register
Entity, license type and number as the regulator prints them, with the date we read the entry
- Financial Conduct AuthorityRead , regulator's extract
Bilderlings Pay Limited · E-money institution · 900637
Authorised Electronic Money Institution (since May 1, 2018)
- Legal entity
- Bilderlings Pay Limited, 09908958
- Headquarters
- London, United Kingdom
- Founded
- Not stated
- Class
- Own license
Safeguarding of client money
The provider publishes no safeguarding statement we could quote. Ask where client funds are held and under which regime before you fund the account.
The Account
What the operator actually gets on the account, and what it costs to open
- IBAN in your company's nameYes
Dedicated account, not a pooled reference
- SEPAYes
Faster Payments, CHAPS, SEPA
- SEPA InstantNo
Not stated by the provider
- SWIFTYes
Accounts in EUR, USD, GBP and CNY, plus FX and virtual IBANs
- CardsYes
Corporate cards on the account
- APINo
Dashboard only
- Bulk payoutsNo
Not stated by the provider
- Crypto or stablecoinsYes
USDC and USDS settlement through a US partner
- Card acquiring as wellNo
Accounts only, no player collection
| Feature | Status | Details |
|---|---|---|
| IBAN in your company's name | Yes | Dedicated account, not a pooled reference |
| SEPA | Yes | Faster Payments, CHAPS, SEPA |
| SEPA Instant | No | Not stated by the provider |
| SWIFT | Yes | Accounts in EUR, USD, GBP and CNY, plus FX and virtual IBANs |
| Cards | Yes | Corporate cards on the account |
| API | No | Dashboard only |
| Bulk payouts | No | Not stated by the provider |
| Crypto or stablecoins | Yes | USDC and USDS settlement through a US partner |
| Card acquiring as well | No | Accounts only, no player collection |
Onboarding
- Non-EU companies
- Yes
- Time to open
- Not stated
- Licenses named
- Not stated
Pricing, published
Gaming tariff EUR 350 a month, SWIFT from EUR 75, SEPA from EUR 0.35, incoming payments 0.50%, plus document verification EUR 1,050. A separate International tariff at EUR 100 a month applies to companies outside the UK and EEA.
Named Clients and Reputation
Who vouches for the provider on the record, and what its own customers say
Named iGaming clients
None named on a first-party source. Every operator using this provider does so without a public reference.
Reputation
34% one-star, read Sep 1, 2026.
Frequently Asked Questions
3 questions about Bilderlings
Yes. The FCA authorized Bilderlings Pay Limited as an electronic money institution under reference 900637, effective May 1, 2018. The parent group, Bilderlings Holding SIA, sits in Riga and holds no Latvian license, so EEA clients are served from the UK entity.
The Gaming tariff is EUR 350 a month. Expect EUR 1,050 for document verification at onboarding, 0.50% on incoming payments, SEPA transfers from EUR 0.35 and SWIFT from EUR 75 on top of that. A separate International tariff at EUR 100 a month applies to companies registered outside the UK and EEA.
Bilderlings settles the license question in onboarding. An operator with a Curaçao or other offshore license should get that answer in writing before paying the EUR 1,050 verification fee.